It service manager Work, Jobs in Aberdeen, Abe (with Salaries)

Service Delivery Manager
SSE —Aberdeen
- £77,488 - £91,285 a year
- Full-time
- Employee discount
- Gym membership
1d
IT Project Manager – Energy Transformation
CGI —Aberdeen
- Full-time
- Hybrid work
- PMP
- ERP systems
- IT
Quick apply
IT Manager
SUBSEA TECHNOLOGY & RENTALS (STR) —Aberdeen
- Azure
- Management
- Contracts
- Annual leave
- Sick pay
Business Analyst - Energy & ERP Transformation
CGI —Aberdeen
- Full-time
- Hybrid work
- ERP systems
- Agile
- In-person
Quick apply
Hosting Analyst
Scottish Courts and Tribunals Service —Aberdeen
- From £31,236 a year
- Full-time
- Customer service
- Windows
- IT
- Annual leave
- Employee discount
14d
Assistant Manager, Security Policy Management Analyst
Deloitte —Aberdeen
- Hybrid work
- Maintenance
- Analysis skills
- Bachelor's degree
2d
Cybersecurity Controls Testing Assistant Manager
Deloitte —Aberdeen
- Hybrid work
- Computer Science
- Analysis skills
- Bachelor's degree
1d
Senior Manager, SIRC Service Owner, Security Inquiry Response Centre (SIRC), Global Cybersecurity
Deloitte —Aberdeen
- Hybrid work
- AI
- Leadership
1d
Senior Manager, Digital Cyber Identity Product Senior Manager, Global Consulting Services, 18-month FTC
Deloitte —Aberdeen
- Hybrid work
- Management
- Sales
- Product management
Cyber Security Business Analyst
Cognizant —Aberdeen
- Full-time
- Hybrid work
- Azure
- Computer Science
- Microsoft Office
13d
Manager, People Insights, Global
Deloitte —Aberdeen
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Master's degree
Senior Manager, Pricing Business Process Owner, Global Consulting Services
Deloitte —Aberdeen
- Hybrid work
- Product management
- Leadership
- Communication skills
Offering Integration Manager, Global Consulting Services, Global - 2 year FTC
Deloitte —Aberdeen
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Technology Project Lead (Assistant Manager), Global Consulting Services (2-year secondment or Fixed Term Contract)
Deloitte —Aberdeen
- Hybrid work
- Azure
- DevOps
- Project management
EARC Network Engineer
Baker Hughes —Aberdeen
- Full-time
- Scripting
- Computer networking
- Communication skills
- Flexible schedule
- Life insurance
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Updating in house systems including customer reports, invoicing, time sheets, taking payments over the phone, raising purchase orders via our in-house systems,…
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Project Information Officer
SSE —Aberdeen
Support internal teams and external suppliers with document control activities, day-to-day system queries and lead system training sessions.
£34,749 - £40,939 a year
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Service Delivery Manager

SSE -
Aberdeen

Apply Now

Job details

Permanent | Full-time
£77,488 - £91,285 a year
1 day ago

Benefits

Cycle to work scheme
Discounted gym membership
Private medical insurance
Employee discount
Gym membership

Qualifications

ITIL

Full job description

Base Location: For this role, we require successful applicants to be based from one of our Scottish locations and you'll be expected to spend 50% of your working week in the office – Glasgow, Perth, Aberdeen, Inverness

Salary: £77,488 - £91,285 and a range of benefits to support your finances, wellbeing and family.

Working Pattern: Permanent | Full Time | Flexible First options available

The role

Service Management within Transmission Digital is a demanding yet rewarding senior proposition. This pivotal role is accountable for overseeing the delivery of IT and Operational Technology (OT) services across SSEN Transmission business. It will lead on service management engagements across the entire estate, ensuring that robust service management processes are defined, implemented and continuously reviewed to support business objectives. Balancing the demands of programme and project activity against delivering a consistent and reliable business-as-usual operational service to our customers is critical for success.

You will

Accountable for the Operational Services for all production and non-production IT and OT services, this role manages service providers to ensure delivery against defined Service Level Agreement’s and Key Performance Indicators. A key responsibility is the strategic development and ongoing maintenance of effective commercial service management practices with external suppliers.

Ensure operational readiness by identifying potential risks and implementing scalable solutions that support long-term service excellence.

Act as the intermediary between IT and our business, translating needs into effective solutions. Develop a communication approach to ensure regular conversations with key stakeholders, capturing their requirements and feedback, and creating improvements where possible.

Represent SSEN Transmission in interactions with third-party vendors, forming strong collaborative working relationships whilst ensuring vendor accountability. Partner internally with key stakeholders to align contracts with evolving business needs.

Ensure IT/OT services comply with the Cyber Assessment Framework (CAF) and relevant regulatory requirements by embedding robust governance practices. Promotes a culture of accountability and continuous improvement, and demonstrating behaviours such as integrity, attention to detail, and proactive risk management to uphold security and service resilience.

You have

A recognised service management accreditation. e.g. ITIL v4

Extensive experience of working within a Service Management role in a large, complex environment.

A strategic and proactive approach to problem solving, looking at the big picture and how decisions and actions impact across the business.

An ability to work in a cross functional environment and adapt to change quickly.

Experience with Operational Technology and the Utilities industry is preferred but not essential. Experience in a regulated environment is beneficial.

About SSE

SSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.

SSEN Transmission own and operate the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all – we're upgrading the grid to deliver cleaner, homegrown energy for the future and building a network for net zero to create secure power for generations to come.

Flexible benefits to fit your life

Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.

Work with an equal opportunity employer

SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact [email protected] to discuss how we can support you.

We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.

Ready to apply?

Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.

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Refine Your Search

it service manager jobs in aberdeen, abe

Service Delivery Manager

IT Project Manager – Energy Transformation

IT Manager

Business Analyst - Energy & ERP Transformation

Hosting Analyst

Assistant Manager, Security Policy Management Analyst

Cybersecurity Controls Testing Assistant Manager

Senior Manager, SIRC Service Owner, Security Inquiry Response Centre (SIRC), Global Cybersecurity

Senior Manager, Digital Cyber Identity Product Senior Manager, Global Consulting Services, 18-month FTC

Cyber Security Business Analyst

Manager, People Insights, Global

Senior Manager, Pricing Business Process Owner, Global Consulting Services

Offering Integration Manager, Global Consulting Services, Global - 2 year FTC

Technology Project Lead (Assistant Manager), Global Consulting Services (2-year secondment or Fixed Term Contract)

EARC Network Engineer

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