Customer experience manager Work, Jobs in Aberdeen, Sct (with Salaries)

GENERAL MANAGER – THE DUTCH MILL HOTEL
The Dutch Mill Hotel —Aberdeen
- £43,000 - £50,000 a year
- Full-time
- Customer service
- Restaurant management
- Hotel
- Free parking
Quick apply
Customer Service Manager
International Workplace Group plc —Aberdeen
- Up to £40,000 a year
- Full-time
- Customer service
- English
- Team management
11d
E-commerce Operations Manager
Thistle Tavern Games Hub —Aberdeen
- £27,000 - £40,000 a year
- Weekend availability
- Marketing
- Product management
- Travel
- Work from home
- Employee discount
Quick apply
11d
Customer Service Manager
IWG —Aberdeen
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
11d
Retail Sales Advisor - Aberdeen
Oak Furnitureland —Aberdeen
- £40,399 - £43,621 a year
- Full-time
- Customer service
- Retail sales
- Free parking
- Employee assistance programme
Sales - Sales Advisor - UK
New Look —Aberdeen
- Part-time
- Customer service
Student Recruitment International Officer
RGU —Aberdeen
- £33,002 - £34,610 a year
- Weekend availability
- Sales
- Presentation skills
- Travel
- Annual leave
- Work from home
7d
Finance Assistant
North East Scotland College —Aberdeen
- £34,538.18 - £36,712.48 a year
- Microsoft Word
- Travel
- Cash handling
Store Manager - Aberdeen
Oak Furnitureland —Aberdeen
- £55,000 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Project Co-Ordinator
Baker Hughes —Aberdeen
- Full-time
- ERP systems
- Analysis skills
- Accounting
- Flexible schedule
- Life insurance
10d
Guest Service Manager
Valor Hospitality —Aberdeen
- Full-time
- Hotel
- Data entry
- Front desk
- Free parking
- Employee discount
Quick apply
8d
Customer and Trading Manager - Online
Sainsbury's —Aberdeen
- From £31,700 a year
- Customer service
- Retail management
- Leadership
- Employee discount
1d
Business Development Manager
OrderYOYO —Aberdeen
- £30,000 - £31,000 a year
- Hotel
- Business development
- Restaurant
Quick apply
Commercial Manager
THE BGA DISH LTD —Cults
- £45,000 - £58,500 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
Quick apply
Sales Advisor
The White Company —Aberdeen
- Cash handling
- Employee discount
11d
Regional Mobile Tyre Operations Manager
GripGo Tyre Limited —Aberdeen
- £5,000 - £5,833 a month
- Full-time
- In-person
- Leadership
- Communication skills
- Free parking
Quick apply
Branch Manager
LKQ Corporation —Aberdeen
- Full-time
- Customer service
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
Branch Manager
Screwfix —Aberdeen
- Up to £35,600 a year
- Full-time
- Retail management
- Annual leave
- Employee discount
8d
Customer Service Host
ABM UK —Dyce
- Part-time
- Communication skills
- Employee discount
Quick apply
1d
Partnerships Operations Manager
RGU —Aberdeen
- £39,906 - £46,049 a year
- Call to connect
- Data analysis skills
- Analysis skills
- Continuous improvement
- Annual leave
- Work from home
1d

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GENERAL MANAGER – THE DUTCH MILL HOTEL

The Dutch Mill Hotel
Aberdeen

Quick apply

Job details

Permanent | Full-time
£43,000 - £50,000 a year

Benefits

Free parking
Discounted or free food

Qualifications

Front of house supervision
Hotel and accommodations experience
Operations management
Customer service
Restaurant management
Cost control
Event management experience
Team management
Bar management
Events management
Leadership
Operations leadership experience
Hospitality management

Full job description

GENERAL MANAGER – THE DUTCH MILL HOTEL (ABERDEEN)

Full‑time | Permanent | £43,000–£50,000 DOE

The Dutch Mill Hotel is a busy, well‑established 9‑bedroom hotel, bar, and restaurant in Aberdeen’s West End. With a team of around 50 staff and a strong reputation for food, sport, events, parties, and lively atmosphere.

We are now seeking an experienced, hands‑on General Manager to lead the operation and drive standards across the business.

About the Role

This is a customer‑focused, front‑of‑house leadership position. We need a GM who thrives in a busy venue, enjoys being on the floor, and leads from the front.

You will be responsible for:

Daily operations across bar, restaurant, hotel rooms, and events
Leading, training, and developing a team of around 50 staff
Maintaining high customer service standards
Managing busy periods including sports events and December trade
Organising parties, functions, and group bookings
Overseeing cocktail menus, drinks strategy, and upselling
Ensuring smooth operations, cost control, and staffing efficiency
Working closely with senior leadership and kitchen management

This is not a back‑office role — we want a GM who is visible, energetic, and passionate about hospitality.

What We’re Looking For

Minimum 7 years’ experience as a General Manager in a similar high‑volume venue
Strong leadership and people‑management skills
A genuine passion for hospitality and customer experience
Experience running busy bars, restaurants, or hotels
Confidence organising events and managing large bookings
Ability to oversee operations, cost control, and staff performance
A hands‑on operator who thrives in a lively, fast‑paced environment

Salary & Benefits

£43,000–£50,000 per year, depending on experience
Performance‑based progression opportunities
Supportive ownership and senior leadership
A respected, long‑standing independent venue
A busy, energetic working environment

How to Apply

Please apply with your CV and a short introduction.

Pay: £43,000.00-£50,000.00 per year

Benefits:

Discounted or free food
Free parking

Experience:

Hospitality management: 7 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in aberdeen, sct

GENERAL MANAGER – THE DUTCH MILL HOTEL

Customer Service Manager

E-commerce Operations Manager

Customer Service Manager

Retail Sales Advisor - Aberdeen

Sales - Sales Advisor - UK

Student Recruitment International Officer

Finance Assistant

Store Manager - Aberdeen

Project Co-Ordinator

Guest Service Manager

Customer and Trading Manager - Online

Business Development Manager

Commercial Manager

Sales Advisor

Regional Mobile Tyre Operations Manager

Branch Manager

Branch Manager

Customer Service Host

Partnerships Operations Manager

I want to receive the latest job alerts for customer experience manager in aberdeen, sct

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