Customer experience manager Work, Jobs in Aberdeen, Sct (with Salaries)

Office Manager
John Ross Jr (Aberdeen) Ltd —Torry
- Full-time
- Supervising experience
- Organisational skills
- IT
- Employee discount
Quick apply
5h
Assistant Store Manager - Aberdeen
Oak Furnitureland —Aberdeen
- £41,353 - £44,575 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
6d
Store Manager - Aberdeen
Oak Furnitureland —Aberdeen
- £55,000 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
Front of House Manager
Holiday Inn Aberdeen - West —Westhill
- Full-time
- Hospitality
- Hotel
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Shift Manager
DPD Group UK —Aberdeen
- £40,000 a year
- Weekend availability
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
8d
Luxury Sales Professional- Aberdeen
Chisholm Hunter Ltd —Aberdeen
- £12.71 an hour
- Full-time
- Sales
- Merchandising
- Retail sales
- Employee discount
Quick apply
Assistant Manager
Innoflate —Aberdeen
- £14.33 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
6h
Conference & Events Supervisor
Marcliffe —Aberdeen
- £30,420 a year
- Bar
- Management
- Hotel
- Employee assistance programme
- Employee discount
Counter Manager - Aberdeen Garthdee
Benefit Cosmetics UK —Torry/Ferryhill
- Part-time
- Management
- Sales
- Team management
- Annual leave
- Referral programme
Retail Store Manager
IOLLA —Aberdeen
- Full-time
- Sales
- Retail management
- Annual leave
- Employee assistance programme
10d
Crew Leader (Duty Manager) - MOXY Aberdeen Airport
Hotel Co 51 —Aberdeen
- £31,372 a year
- Full-time
- Social media management
- English
- Hotel
- Employee discount
Quick apply
L'Oréal Luxe Multi-Brand Store Manager Boots Bon Accord Aberdeen (37.5 Hours)
l'Oréal —Aberdeen
- Full-time
- Management
- Merchandising
- Administrative experience
- Annual leave
- Referral programme
Quick apply
6d
Office Administrator
John Ross Jr (Aberdeen) Ltd —Aberdeen
- From £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
5h
Trade Counter Sales Assistant
GPH Builders Merchants —Westhill
- From £31,600 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Sales
- Free parking
- Employee discount
Quick apply
10d
GB - Service Manager - Customer Service Manager
Cactus Wellhead LLC —Aberdeen
- Customer service
- Bachelor's degree
- Leadership
Quick apply
Branch Manager
Screwfix —Aberdeen
- Up to £35,600 a year
- Full-time
- Management
- Sales
- Retail management
- Annual leave
- Employee discount
Store Supervisor
Footasylum —Aberdeen
- Full-time
- Sales
Area Development Manager
Lanes Group —Aberdeen
- Full-time
- Sales
- Business development
Quick apply
Operations Supervisor
Menzies Aviation —Aberdeen
- Full-time
- Computer literacy
- Leadership
- Communication skills
8d
Continuous Improvement Manager
Pewag Levo UK —Aberdeen
- £35,000 - £58,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Annual leave
Quick apply
5h

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Office Manager

John Ross Jr (Aberdeen) Ltd
Torry

Quick apply

Job details

Permanent | Full-time
5 hours ago

Benefits

Employee discount

Qualifications

Sage
Supervising experience
Organisational skills
IT
Office management
Leadership
Communication skills

Full job description

About Us

John Ross Jr (Aberdeen) Ltd is a world-renowned producer of traditional Scottish smoked salmon. As holders of the Royal Warrant, we pride ourselves on heritage, quality, and artisan craftsmanship. Operating from our historic smokehouse in Aberdeen, we supply high-end retailers, hotels, and international customers across 25 countries.

We are seeking a dynamic and highly capable Office Manager to join our busy manufacturing site. This is a multi-faceted role at the heart of our operations, perfect for a natural leader who thrives on deadlines and enjoys the fast-paced nature of the perishable food industry.

The Role

As Office Manager, you will be the "glue" that holds our daily operations together. You will lead our administrative team and act as the vital link between our Sales team (order processors) and the Factory Production floor to ensure our world-class products reach our clients on time and in perfect condition.

Key Responsibilities

Operations & Leadership: Oversee and implement efficient office workflows and manage a dedicated team of administrators.
Production Interface: Act as the primary interface between sales and production, ensuring orders are accurately communicated and fulfilled.
Client & Order Management: Manage high-priority client accounts, overseeing the end-to-end journey from order to delivery.
Logistics & Dispatch: Book transport and prepare all essential dispatch paperwork, including specialized export documentation (EHCs, customs declarations, and international shipping requirements).
International Scheduling: Produce complex order schedules for international customers, particularly during peak seasonal periods.
Infrastructure Management: Manage all office functionalities and third-party suppliers, including IT support, phone providers, and web functions.
Site Support: Support the wider manufacturing site with general health and safety compliance, facilities management, and administrative problem-solving.
Team Management: - lead a busy team of office administrators

About You

To succeed in this role, you must be a multitasker with exceptional organisational skills. You should be comfortable pivoting between administrative management and the high-pressure logistics of a perishable food business.

Experience: Proven experience in office management and people leadership is essential.
Industry Knowledge: Previous experience in a manufacturing or FMCG (Fast-Moving Consumer Goods) environment is highly desirable.
Export Savvy: Familiarity with export paperwork is a significant advantage.
Tech-Savy: Confident managing IT and external service providers to ensure zero downtime.
Attributes: You must be proactive, calm yet thrive under pressure, and a strong communicator who can lead by example.
Fully IT literate – experience/knowledge of Microsoft 365 & Sage

Why Join John Ross Jr?

Be part of a prestigious, award-winning heritage brand.
Work within a supportive, long-standing team in a unique industry.
Competitive salary and stable daytime hours (08:00 – 16:30)

To apply, please submit your CV - applications with covering letters will be priotrisied.

Benefits:

Employee discount

Experience:

Office management: 2 years (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in aberdeen, sct

Office Manager

Assistant Store Manager - Aberdeen

Store Manager - Aberdeen

Front of House Manager

Shift Manager

Luxury Sales Professional- Aberdeen

Assistant Manager

Conference & Events Supervisor

Counter Manager - Aberdeen Garthdee

Retail Store Manager

Crew Leader (Duty Manager) - MOXY Aberdeen Airport

L'Oréal Luxe Multi-Brand Store Manager Boots Bon Accord Aberdeen (37.5 Hours)

Office Administrator

Trade Counter Sales Assistant

GB - Service Manager - Customer Service Manager

Branch Manager

Store Supervisor

Area Development Manager

Operations Supervisor

Continuous Improvement Manager

I want to receive the latest job alerts for customer experience manager in aberdeen, sct

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