Customer service coordinator Work, Jobs in Abergavenny, Mon (with Salaries)

Claims/ Customer Experience Coordinator
BELFOR UK Ltd —Cwmbran
- £26,605 a year
- Full-time
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Voice Coordinator
Bron Afon Community Housing —Cwmbran
- £30,404 a year
- Full-time
7d
Veterinary Administration Coordinator
Wye Valley Vets —Hereford
- £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
1d
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
7d
Customer Care & Planning Coordinator – Maternity Cover FTC
Magnera Corporation —Aberdare
- Monday to Friday
- Customer service
- ERP systems
- Organisational skills
Repairs Coordinator / Cydlynydd Atgyweirio
Wales & West Housing —Llanishen
- £30,178 - £33,215 a year
- Full-time
- Customer service
- Maintenance
- Administrative experience
- Annual leave
- Employee assistance programme
13d

More jobs to discover

Find similar jobs that you might be interested in.

Customer Voice Coordinator
Bron Afon Community Housing —Cwmbran
You will work with a diverse range of customers, community groups, partners and organisations on a range of digital and face to face engagement activities.
£30,404 a year
7d
Care Coordinator
Helping Hands —Swansea
A full UK driving licence and access to your own vehicle. Working closely with your Branch Care Manager, you’ll support carers, customers and the wider…
£28,000 a year
Quick apply

I want to receive the latest job alerts for customer service coordinator in abergavenny, mon

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service coordinator jobs near abergavenny, mon

Customer Service jobs in London Heathrow Airport

Customer Service Coordinator jobs in Leeds

Customer Service Coordinator jobs in Scotland

Prison Service jobs in Manchester

Customer Service Agent jobs in London

Customer Service Coordinator jobs in Maidstone

Customer Service Coordinator jobs in Burngreave

Civil Service Jobs Ni jobs in Northern Ireland

Companion Care jobs in London

Customer Care Coordinator jobs in Northampton

Hybrid Remote Customer Service jobs in Bristol

Customer Care Coordinator jobs in Exeter

Customer Service Manager jobs in Hampshire

Customer Experience Coordinator jobs in Harrow On The Hill

Customer Experience Coordinator jobs in Hertfordshire

No Experience jobs in Accrington

Banking Customer Service jobs in Birmingham

No Experience jobs in Farnborough

Customer Experience Coordinator jobs in Lincoln

Remote Customer Success jobs in Remote

Claims/ Customer Experience Coordinator

BELFOR UK Ltd -
Cwmbran

Quick apply

Job details

Full-time
£26,605 a year

Benefits

Free flu jabs
Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Microsoft Excel
Customer service
GCSE
Numeracy
IT
Communication skills

Full job description

Job Summary:

We are looking for a skilled and knowledgeable Claims Coordinator with a passion for excellent customer service to join our local team. In this role, you will help ensure that every touchpoint with BELFOR is engaging, efficient, and effective. As the first point of contact for our customers, you will manage job lifecycle workflows related to Restoration and Reinstatement following insurance claims. Striving to deliver the highest level of customer experience, you will be a key liaison between the policyholder, the insurance company, our in-house field teams (technicians, trades, and managers), and sub-contractors.

Responsibilities:

Taking ownership of the claim lifecycle from receipt of the initial instruction to job completion.
Phone and email contact with the policy holder at all stages of the claim, including first contact, booking appointments and query resolution.
Take responsibility for all administrative aspects of each claim, ensuring that client systems/portals (including case notes, logs, and records) are accurately maintained and within agreed Service Level Agreements.
Serve as a central point of contact for policyholders, insurance clients, field technicians, and office teams to ensure efficient job completion.
Schedule technicians according to job requirements on a day-to-day basis, optimizing time and minimizing travel.

Qualifications and Experience:

Previous experience in administration, claims handling, or customer service.
Experience in dealing with customers on the phone and demonstrating empathy with customers who may be distressed.
An understanding of claims management tools and systems is an asset but not required.
Experience of working in a team and supporting colleagues.
GCSE Maths and English or equivalent

Preferred Skills:

Strong literacy and numeracy skills.
Proficiency in IT skills, including basic Excel.
Excellent communication skills with the ability to deal professionally with customers.
Ability to switch between tasks

Benefits

28 days annual leave
Annual pay review
Employee Bonuses
Retirement Pension Plan
Life Insurance
Health Cash Plan
Employee Assistance Programme
Induction and E learning
Annual Flu Vaccination
Eye Test

Job Type: Full-time

Pay: £26,605.00 per year

Work Location: In person

Quick apply

Refine Your Search

customer service coordinator jobs in abergavenny, mon

Claims/ Customer Experience Coordinator

Customer Voice Coordinator

Veterinary Administration Coordinator

Customer Experience Coordinator

Customer Care & Planning Coordinator – Maternity Cover FTC

Repairs Coordinator / Cydlynydd Atgyweirio

More jobs to discover

I want to receive the latest job alerts for customer service coordinator in abergavenny, mon

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected