Field support specialist Work, Jobs in Abingdon, Eng (with Salaries)

Customer Services Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
Service Promotions Executive
SpaMedica —Oxford
- £37,504 a year
- Full-time
- Paid training
- Employee assistance programme
Quick apply
6d
Hospital Business Development Manager (Consultant Liaison)
The Royal Buckinghamshire Hospital —Aylesbury
- From £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Health & wellbeing programme
- Referral programme
Quick apply
3d
After-Sales & Warranty Specialist
CCR (Carrier Commercial Refrigeration) —Abingdon
- Analysis skills
- HVAC
Product & Commissioning Specialist
CCR (Carrier Commercial Refrigeration) —Abingdon
- HVAC
- In-person
Technical Support Specialist (Hardware)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Engineering
- Annual leave
Quick apply
6d
Regional Specialist
IQVIA —Reading
- Full-time
- Remote
- Microsoft Office
- Bachelor's degree
- Communication skills
Field Sales Executive / Lead generation
cozyhome solutions ltd —Oxford
- £28,420.00 - £48,648.87 a year
- Full-time
- Sales
- No experience needed
- English
- Referral programme
Quick apply
Targeted Interventions Coordinator
Change Grow Live —Buckinghamshire
- £28,557.79 - £32,802.41 a year
- Employee discount
- Referral programme
2d
Senior Agricultural Officer (Water & Wildlife Friendly Farming)
River Thame Conservation Trust —Oxford
- £40,000 a year
- Weekend availability
- Data analysis skills
- Administrative experience
- No degree
- Free parking
- Flexitime
Quick apply
Area Support Manager - Oxfordshire and Bedfordshire- 12 month FTC
IVC —Abingdon
- £35,000 - £45,000 a year
- Full-time
- Remote
- Travel
- Mentoring
5d
Engineer
WASHCO —Swindon
- £33,000 - £40,000 a year
- Full-time
- Employee discount
- Life insurance
Quick apply
Parish Clerk and RFO
Lambourn Parish Council —Lambourn
- £34,412 - £42,839 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- English
- Work from home
- Sick pay
Quick apply
5d
Field Sales Representative (Self-Employed)
Instaloft LTD —Oxford
- £60,000 - £100,000 a year
- Weekend availability
- Construction
- Flexible schedule
Quick apply
3d
Technical Support Specialist (Control Systems)
Infinitesima —Abingdon
- £55,000 - £62,000 a year
- Hybrid work
- Engineering
- Python
- Annual leave
Quick apply
Production Planner
JMC Aviation —Brize Norton
- Maintenance
- Microsoft Office
- Bachelor's degree
- Annual leave
- Employee assistance programme
Postdoctoral Researcher
University of Oxford —Oxford
- £39,424 - £47,779 a year
- Doctoral degree
- Communication skills
13d
Health and Safety Manager
Science and Technology Facilities Council —Didcot
- £52,907 a year
- Weekend availability
- Engineering
- Presentation skills
- Travel
- Free parking
- Employee discount
10d
Commercial Appliance Field Service Technician
Miele —Abingdon
- £42,024 - £50,478 a year
- Full-time
- Customer service
- Travel
- Organisational skills
- Employee discount
Technical Material Support Specialist (Spanish speaker)
ATEXIS —Brize Norton
- Full-time
- Spanish
- Maintenance
Quick apply

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Customer Services Specialist

Abbott Laboratories -
Abingdon

Apply Now

Job details

Full-time

Qualifications

Microsoft Excel
Microsoft Outlook
Administrative experience
IT
Communication skills

Full job description

Abbott Rapid Diagnostics is part of Abbott’s Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing, which provides important information for treatment and management of diseases and other conditions.

The Customer Service Specialist role is based within our Toxicology business unit located at our Abingdon and Loughton offices. The role is primarily responsible for ensuring customers receive an excellent service when making bookings, receiving results and responding to queries for our Occupational Health business. This role requires you to work in line within standard operating procedures and ensuring all KPIs are achieved. The work you perform as part of this role, impacts on our customer experience and will assist to maximise the operational efficiency and effectiveness of Customer Operations.

This job description will be reviewed periodically and is subject to change by management.

RESPONSIBILITIES:

You are responsible for providing our customers with the very best service possible. To achieve this you will be expected to:

Manage and respond to customer queries about our Occupational Health services, ensuring that a high level of customer services is delivered at all times.
Complete bookings for our Occupational Health services and provide support to our customers booking our services.
Source resource, open clinics and manage clinic schedules for our Occupational Health services, as requested by our customers.
Liaise with third party suppliers who provide some services to our customers on behalf of Abbott to ensure smooth running of clinics.
Issue results to our customers from Occupational Health services delivered by third party suppliers.
Work methodically to ensure that standard operating procedures are followed, and that workload is prioritised appropriately to meet agreed SLAs and KPIs.
Complete general administrative tasks, as required.
Undertake additional duties/tasks when requested by your line manager.

BASIC QUALIFICATIONS | EDUCATION:

Educated to National standards
Previous experience within an administrative role and/or a customer services role
Excellent verbal, written and communication skills
IT literate with a good working knowledge of Word, Excel & Outlook
Experience of working for a service provider in a related field s preferred.

COMPETENCIES:

Pioneering – Ability to work with your line manager and the wider business to support with Continuous Improvement projects.
Achieving – Ensuring that you always work with the objective of meeting all measurable KPIs.
Caring – Supporting customers and colleagues to achieve the desired outcomes for our customers.
Enduring – Ensuring that current, or changes to any process ensure the long-term success of customer services and retain and grow our customer base.

An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce.

We provide reasonable adjustments to qualified individuals with disabilities. To request a reasonable adjustment, please speak to your line manager or HR contact.

Apply Now

Refine Your Search

field support specialist jobs in abingdon, eng

Customer Services Specialist

Service Promotions Executive

Hospital Business Development Manager (Consultant Liaison)

After-Sales & Warranty Specialist

Product & Commissioning Specialist

Technical Support Specialist (Hardware)

Regional Specialist

Field Sales Executive / Lead generation

Targeted Interventions Coordinator

Senior Agricultural Officer (Water & Wildlife Friendly Farming)

Area Support Manager - Oxfordshire and Bedfordshire- 12 month FTC

Engineer

Parish Clerk and RFO

Field Sales Representative (Self-Employed)

Technical Support Specialist (Control Systems)

Production Planner

Postdoctoral Researcher

Health and Safety Manager

Commercial Appliance Field Service Technician

Technical Material Support Specialist (Spanish speaker)

I want to receive the latest job alerts for field support specialist in abingdon, eng

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