Client success manager Work, Jobs in Abingdon, Oxf (with Salaries)

Senior Account Manager
Air IT —Abingdon
- Full-time
- Hybrid work
- Azure
- Communication skills
- Annual leave
- Employee assistance programme
Senior Sales Account Manager
Avella People —Thame
- £42,000 - £90,000 a year
- Full-time
- CRM software
- Sales
- Maintenance
- Free parking
- Health & wellbeing programme
Quick apply
Account Manager
Wiley —Oxford
- £38,500 - £56,567 a year
- Full-time
- CRM software
- Sales
- Salesforce
5d
Senior Customer Success Manager
eGain —Newbury
- Presentation skills
- AI
Sales & Account Management Executive
Conrad Energy —Abingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick apply
Key Account Director - FM Services
Samsic UK —Reading
- £80,000 - £145,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Negotiation
Quick apply
Client Service Director
AND Digital —Reading
- Full-time
- Hybrid work
- Driving
- Contracts
- Gym membership
Quick apply
Business Development Executive (US Sales)
Oxford Global Conferences —Oxford
- £30,000 - £44,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
- Free parking
- Health & wellbeing programme
Quick apply
2d
Account Manager
Building Materials Nationwide —Reading
- £30,000 - £40,000 a year
- Full-time
- Sales
- Salesforce
- No experience needed
- Free parking
- Employee assistance programme
Quick apply
Client Service Executive (Fixed-term Contract)
Audley —Witney
- £28,500 - £31,500 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Customer Relationship/Sales
TVSS Ltd —Abingdon
- £13 - £16 an hour
- Part-time
- Sales
- In-person
- Leadership
- Free parking
Quick apply
18h
Customer Success Manager (maternity cover)
Dynamic Planner —Reading
- Hybrid work
- Analysis skills
- Project management
- Communication skills
Client Success Coordinator
Communications Solutions UK —Reading
- £26,000 - £30,000 a year
- Microsoft Excel
- Microsoft Office
- Administrative experience
- Employee discount
Quick apply
12d
Account Manager
Saepio —High Wycombe
- Full-time
- Hybrid work
- Sales
- Annual leave
- Life insurance
Quick apply
Sr Enterprise Account Manager
Proofpoint —Reading
- Full-time
- Hybrid work
- Sales
- Salesforce
- Flexible schedule
Strategic Account Manager (B2B Software Technology or Professional Services)
Seequent —Reading
- Hybrid work
- Sales
- Master's degree
- Business
Account Manager
digiLab Solutions —Oxford
- £24.03 an hour
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Communication skills
- Referral programme
Quick apply
Business Manager
Thermo Fisher Scientific —Swindon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
6d
Account Manager
BCN Group —Reading
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
Tomorrow's Guides —Hungerford
- £25,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Negotiation
- Free parking
- Annual leave
Quick apply
6d

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Senior Account Manager

Air IT -
Abingdon

Apply Now

Job details

Permanent | Full-time

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Paid volunteer time
Car scheme

Qualifications

Driving Licence
Azure
Customer relationship management
Account management
Communication skills

Full job description

Senior Account Manager
Reporting to: Regional Sales Manager
Location: London, Milton Keynes or Abingdon (Hybrid)

Join Air IT as a Senior Account Manager

At Air IT, we don't just provide IT — we build long‑term partnerships that help ambitious organisations thrive. We're now looking for a Senior Account Manager to join our growing team and take ownership of key customer relationships across the South.

This is a great opportunity for a commercially minded, relationship‑driven professional who understands the world of Managed Services and enjoys helping customers get real value from their IT investments.

The Role

As a Senior Account Manager, you'll be responsible for managing, growing and retaining a portfolio of MSP customers. You'll act as a trusted advisor, working closely with decision‑makers to understand their business goals, shape IT roadmaps and identify opportunities to improve resilience, performance and security.

You'll balance relationship management, commercial ownership and strategic account growth, working alongside our Service Delivery and Technical teams to ensure customers receive an outstanding experience.

What You'll Be Doing

Client Relationship & Account Management
Build strong, trusted relationships with senior stakeholders and key decision‑makers
Act as the primary point of contact for your accounts, owning the overall relationship
Lead quarterly service and strategic review meetings, translating performance into meaningful insight
Ensure customers feel supported, understood and confident in Air IT as their long‑term partner

Service Delivery & Collaboration

Work closely with Service Delivery and Technical teams to ensure services meet SLA and customer expectations
Proactively manage risks, issues and improvement opportunities within accounts
Stay up to date with industry trends, emerging technologies and security threats to bring fresh ideas to clients

Growth, Retention & Commercial Ownership

Own the retention, growth and profitability of your customer portfolio
Develop and maintain strategic account plans, including whitespace and opportunity analysis
Identify and develop upsell and cross‑sell opportunities aligned to client needs
Take ownership of a personal sales target and pipeline
Lead commercial negotiations, contract renewals and service expansions

Sales, Proposals & Reporting

Maintain a healthy rolling 3‑month opportunity pipeline
Produce high‑quality client proposals and technology roadmaps
Lead the scoping and estimation of projects, working closely with technical specialists
Keep CRM records, account plans and reporting accurate and up to date
Contribute to the continuous improvement of Air IT's Account Management processes

What You Bring

Experience & Skills

Essential

Proven experience as an Account Manager or Senior Account Manager within an MSP
Strong consultative sales approach with the ability to hold credible, strategic conversations
Confidence leading client meetings, QBRs, service reviews and commercial discussions
A track record of achieving sales targets, growing accounts and retaining customers
Excellent communication, organisation and stakeholder management skills
Comfort working in a fast‑paced, evolving technology environment
Ability to work independently while collaborating effectively with wider teams
Full UK driving licence
Experience selling a mix of core MSP services, such as:
Managed IT support & service desk
Microsoft 365
Azure and cloud services
Cyber security solutions (e.g. endpoint protection, backup & disaster recovery, SIEM)

What We're Looking For in You

A genuine passion for technology and how it enables business success
Strong commercial instinct and confidence negotiating value‑led solutions
Excellent written and verbal communication
Highly organised, detail‑focused and able to manage multiple priorities
Comfortable embracing change and continuous improvement
Willingness to learn, develop and grow within a scaling MSP

Life at Air IT Group - Perks That Matter

25 days' annual leave, plus a celebration day
Enhanced family leave policies
Holiday purchase scheme
Paid volunteering days
EV car scheme
Air Perks employee discount platform
Eye care support
Virtual GP access
Technology vouchers
Cycle to Work scheme
Employee Assistance Programme
Salary sacrifice pension
Group life assurance
Group income protection

Additional Benefits That Make a Difference

Hybrid working
Ongoing learning & development
Social events, competitions & incentives
Discount & cashback schemes

Life at Air IT

At Air IT, we're proud of our supportive, ambitious and people‑first culture. We recognise achievement, invest in development and encourage everyone to bring their best self to work.

If you're an experienced MSP Account Manager who enjoys building lasting client relationships and driving meaningful growth, we'd love to hear from you.

Equal Opportunities

We are committed to fostering an inclusive, equitable and diverse workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, communities and experiences. If you require any adjustments during the recruitment process, please let us know.

Apply Now

Refine Your Search

client success manager jobs in abingdon, oxf

Senior Account Manager

Senior Sales Account Manager

Account Manager

Senior Customer Success Manager

Sales & Account Management Executive

Key Account Director - FM Services

Client Service Director

Business Development Executive (US Sales)

Account Manager

Client Service Executive (Fixed-term Contract)

Customer Relationship/Sales

Customer Success Manager (maternity cover)

Client Success Coordinator

Account Manager

Sr Enterprise Account Manager

Strategic Account Manager (B2B Software Technology or Professional Services)

Account Manager

Business Manager

Account Manager

Account Manager

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