Delivery manager Work, Jobs in Abingdon, Oxf (with Salaries)

Resource Planning Manager
Gigaclear —Abingdon
- £35,000 - £40,000 a year
- Full-time
- Data analysis skills
- Presentation skills
- Continuous improvement
- Employee assistance programme
Quick apply
Service Delivery Manager (6 Month Fixed Term Contract)
PMC Commerce —Abingdon
- Temporary
- Hybrid work
- Team management
Quick apply
14d
Delivery Manager (Infrastructure)
University of Oxford —Oxford
- £49,119 - £58,265 a year
- Full-time
- University
- Continuous improvement
- Organisational skills
- Annual leave
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Sales Manager Defence Land EMEA (Remote position)
ABSL Power Solutions Ltd. - UK —Abingdon
- £51,600 - £77,300 a year
- Remote
- Business development
- Communication skills
- Work from home
Quick apply
9d
Senior Customer Experience Manager
Novuna —Newbury
- Hybrid work
Customer Service Team Leader
PublicaGroup —Witney
- £35,828 - £39,998 a year
- Hybrid work
- Travel
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
9d
Senior Delivery Manager (CRM)
University of Oxford —Oxford
- £56,623 - £71,218 a year
- Part-time
- CRM software
- University
- Product management
- Annual leave
1d
Client Engagement and Delivery Manager (FTC)
Saïd Business School —Oxford
- £39,424 - £47,779 a year
- Full-time
- Hybrid work
- Contracts
- Leadership
- School
4d
Regional Delivery Manager
Evri —Swindon
- £44,500 - £50,000 a year
- Full-time
- Negotiation
Senior Account Manager
M3EU —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee discount
Quick apply
Deputy Store Manager
Lidl —Newbury
- £38,000 - £46,000 a year
- Full-time
- Communication skills
- Store discount
- Employee discount
Director, Strategic Accounts
M3EU —Abingdon
- Full-time
- Hybrid work
- Business development
- Annual leave
- Employee discount
Quick apply
Senior Delivery Manager (Identity)
University of Oxford —Oxford
- £56,623 - £65,336 a year
- Communication skills
- Annual leave
4d
Account Manager
Oxford University Press —Oxford
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee discount
Regional Delivery Manager
Hermes Europe —South Marston
- £44,500 - £50,000 a year
- Negotiation
Delivery Manager - RAN Network
VodafoneThree —Newbury
- Full-time
- Hybrid work
- Analysis skills
- Leadership
Quick apply
12d
Store Manager
Secure Space —Oxford
- £35,000 a year
- Full-time
- Management
- Customer service
- Team management
- Free parking
- Store discount
Quick apply
21h
Customer Success Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Hungerford
- Full-time
- CRM software
- In-person
- Communication skills
Quick apply
Service Delivery Manager
Softcat —Marlow
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Flexible schedule

I want to receive the latest job alerts for delivery manager in abingdon, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Resource Planning Manager

Gigaclear -
Abingdon

Quick apply

Job details

Permanent | Full-time
£35,000 - £40,000 a year

Benefits

Company pension
Company events
Employee assistance programme

Qualifications

Business intelligence
Resource allocation planning
Report generation
Stakeholder collaboration
Spreadsheets
Stakeholder liaison
Coaching
Data analysis skills
Workforce planning strategy
Presentation skills
Stakeholder coordination
Continuous improvement
Risk management
Management reporting
Capacity planning
Rota coordination

Full job description

The Resource Planning Manager is responsible for ensuring customer facing teams have the right people, with the right skills, in the right place at the right time. This role supports forecasting, capacity planning and scheduling to support optimal service levels and business performance. The Resource Planning Manager provides data-driven insight to support strategic decision-making and ensure operational efficiency as well as supporting intraday activities to support great customer experiences and to drive operational efficiency

Key Responsibilities

Develop and manage medium to long-term resource plans to meet business demand and organisational priorities, working with the Resource Planning Team

Analyse business growth trends, project pipelines, and operational drivers to forecast workforce requirements.

Work closely with team managers and intraday to support workforce planning decisions and embed intraday ways of working

Maintain short-term and tactical resource plans, including shift patterns, schedules, and staffing allocation

Monitor demand vs. supply and recommend adjustments (recruitment, overtime, skills redeployment of activities)

Support intraday floor support to ensure operational effectiveness and efficient use of resource

Insight & Reporting:

Produce and present accurate forecast, utilisation, and performance reports.
Provide analysis and recommendations to optimise productivity and cost efficiency.
Provide supporting information relating to Cost to Serve and Propensity to Contact
Identify risks to service levels and propose mitigation plans.

Stakeholder Collaboration:

Act as planning support partner for CMO, Billing and Engineering functions
Lead workforce planning forums to ensure alignment and decision-making.
Support managers in understanding workforce data and planning implications.

Change & Continuous Improvement:

Manage resource planning tools (WFM systems, spreadsheets, dashboards).
Improve modelling capability, capacity analytics, and forecasting accuracy.
Drive process improvements to enhance efficiency and planning maturity.

Key Skills & Competencies

Analytical Thinking - able to interpret complex data and translate insights into actionable plans.

Workforce Forecasting & Capacity Planning - strong knowledge of forecasting models and resourcing frameworks

Stakeholder Engagement - confident communicator able to influence and challenge senior colleagues

Problem Solving - identifies solutions quickly and balances operational and strategic needs

Technical Skills – highly proficient in Excel and resource planning/WFM systems

Leadership - ability to coach and guide non planning managers to understand an support resource planning requirements

Experience & Qualification

Experience in resource/workforce planning within operations, project delivery, contact centres or similar environment

Excel intermediate level (advanced would be advantageous)

Proven success in forecasting, demand and capacity modelling in an operational environment

Experience of collating and presenting BI reports

Familiarity with performance metrics (utilisation, productivity, shrinkage, service levels) in an operational / contact centre environment

Highly Desirable: Professional qualification in workforce planning or operations management

Gigaclear is a growing Fibre Broadband (FTTP / FTTH) company, developing our fibre-to-the-premises broadband infrastructure to some of the most difficult to reach areas of the UK, empowering those communities with broadband to rival any city.

Staff rewards, benefits and opportunities

We foster a collaborative, engaging culture that empowers staff to grow and maximise their skills. We want to challenge our people in a fair environment where hard work is rewarded and a path for progression is open to all.

Generous employer pension; up to 8% matched contribution
Income protection & life assurance
25 days holiday (plus bank holidays), holiday purchase scheme and Yay Days!
Health cash plan, 24/7 remote GP access and Employee Assistance Programme including counselling & legal advice
Unlimited access to online training and development content via our Learning Management System
Long service benefits and monthly employee recognition
Enhanced maternity and paternity provisions
Flexible working environment
Health & Wellbeing initiatives and company funded social events

Our approach is to work guided by our mission, vision and values.

Our Mission - Empowering communities with brilliant broadband

Our Vision - Connected Communities

Our Values - Own it, Find the Right Way, Work Together, Win Together

Quick apply

Refine Your Search

delivery manager jobs in abingdon, oxf

Resource Planning Manager

Service Delivery Manager (6 Month Fixed Term Contract)

Delivery Manager (Infrastructure)

Corporate Account Manager

Sales Manager Defence Land EMEA (Remote position)

Senior Customer Experience Manager

Customer Service Team Leader

Senior Delivery Manager (CRM)

Client Engagement and Delivery Manager (FTC)

Regional Delivery Manager

Senior Account Manager

Deputy Store Manager

Director, Strategic Accounts

Senior Delivery Manager (Identity)

Account Manager

Regional Delivery Manager

Delivery Manager - RAN Network

Store Manager

Customer Success Manager

Service Delivery Manager

I want to receive the latest job alerts for delivery manager in abingdon, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected