Service delivery manager Work, Jobs in Abingdon (with Salaries)

Service Delivery Manager
PMC Commerce —Abingdon
- Full-time
- Hybrid work
- Team management
Quick apply
5d
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Facilities Manager
Infinitesima —Abingdon
- £48,000 - £53,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- Organisational skills
Quick apply
Planning & Performance Manager
Talboys Utility Services (Oxford), (TUSO) —Oxford
- From £45,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Mentoring
- Free parking
- Store discount
Quick apply
Operations Manager - Didcot
Eurest —Didcot
- Up to £45,000 a year
- Weekend availability
- Presentation skills
- Continuous improvement
- Contracts
12d
Property Operations Manager
SouthOxfordshireAndVale —Abingdon
- £76,915 - £83,490 a year
- Team management
- Contracts
- Flexible schedule
Quick apply
6d
Shift Manager
Greggs —Abingdon
- £14 an hour
- Customer service
- Supervising experience
- Cleaning
- Employee discount
Quick apply
Senior Supplier Relationship Manager
RM Education Limited —Abingdon
- Hybrid work
- Communication skills
- Annual leave
Senior General Manager
Unipart —Oxford
- £90,000 a year
- Continuous improvement
- Employee assistance programme
Quick apply
Service Delivery Manager (6 Month Fixed Term Contract)
PMC Commerce —Abingdon
- Temporary
- Hybrid work
- Team management
Quick apply
5d
Operations Director-South of England (1 hour commute to either Kidlington or Barking)
Savona Foodservice —Kidlington
- £70,000 - £100,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
6d
Category Manager, Generalist
ODS —Oxford
- £60,291 - £62,530 a year
- Full-time
- Hybrid work
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Senior Optics Manager
Infinitesima —Abingdon
- £65,000 - £83,000 a year
- Hybrid work
- Engineering
- English
- Continuous improvement
- Annual leave
Quick apply
Supply Chain & Procurement Manager (m/f/d)
CCR (Carrier Commercial Refrigeration) —Abingdon
- English
- Continuous improvement
- Team management
9d
Strategic Client Solution Lead
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Leadership
- Annual leave
Senior Mission Manager
Open Cosmos —Didcot
- Hybrid work
- Continuous improvement
- Mentoring
Facilities Manager
Emcor —Oxford
- Up to £47,000 a year
- Full-time
- Customer service
- Computer literacy
- Continuous improvement
- Employee assistance programme
- Referral programme
Quick apply
School Estate Manager
WOOD GREEN SCHOOL —Witney
- £34,434 - £37,280 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
Quick apply
14d
Facilities & Business Support Coordinator
STEP —Abingdon
- £32,903 a year
- Full-time
- Hybrid work
- Computer literacy
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Solution Owner - FTC 12 months
RM Education Limited —Abingdon
- Hybrid work
- Analysis skills
- Annual leave

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service delivery manager jobs near abingdon

Service Delivery Manager

PMC Commerce
Abingdon

Quick apply

Job details

Full-time
5 days ago

Qualifications

Stakeholder collaboration
Client engagement
Stakeholder liaison
Team management
Relationship management
Management reporting
Account management

Full job description

We’re looking for an experienced Service Delivery Manager to join our team.

In this role, you will take ownership of the delivery and performance of services for key customer accounts, ensuring high levels of service quality, operational performance and customer satisfaction. You’ll act as the primary service contact for clients, leading strong relationships with stakeholders while ensuring services are delivered in line with contractual commitments.

This is a fantastic opportunity for someone who thrives in a client-facing service leadership role, enjoys solving complex operational challenges and wants to make a real impact in a fast-paced services environment.

The Role

As Service Delivery Manager, you’ll be responsible for the end-to-end delivery of services for nominated customer accounts, ensuring service performance meets agreed SLAs and customer expectations.

You will work closely with internal delivery teams, third-party suppliers and customer stakeholders to ensure services run smoothly, issues are resolved quickly, and opportunities for improvement are identified and delivered.

You will also act as a senior escalation point for service issues, ensuring challenges are addressed proactively while maintaining strong customer confidence and trust.

Key Responsibilities

Lead the delivery of all services to assigned customer accounts, ensuring strong performance against agreed SLAs.
Act as the primary relationship owner for service delivery with key client stakeholders.
Manage service delivery teams, third-party suppliers and internal delivery functions to ensure effective delivery.
Lead the resolution of service issues, including developing and implementing service recovery or “get well” plans where required.
Work with Integration and Deployment teams to ensure smooth onboarding of new services and controlled service transitions.
Produce and present service performance reports and management information to customers.
Identify opportunities to improve service performance, productivity and cost efficiency.
Act as the escalation point for major service delivery issues.
Ensure accurate and timely billing for services delivered and support effective management of account revenue.
Support growth opportunities within existing accounts, working alongside sales teams where appropriate.
Maintain awareness of customer priorities, market trends and competitor activity.
Provide leadership and guidance to team members supporting the account to ensure high performance and strong collaboration.

Requirements

What we're looking for

We’re looking for someone who combines strong client relationship management with operational service delivery expertise.

You’ll be confident managing complex accounts and balancing customer expectations, service performance and commercial outcomes.

Essential Experience

Proven service delivery or account management experience within a technology or services environment.
Experience managing complex client accounts and delivering against contracted SLAs.
Strong experience conducting service reviews with customers and suppliers.
Experience managing third-party suppliers and underpinning service agreements.
Experience leading service onboarding, operational changes or transitions.
Strong stakeholder management skills with the ability to challenge constructively and manage expectations.
Demonstrated ability to drive service improvement initiatives.
Resilience and problem-solving capability when managing complex or high-pressure service issues

Quick apply

Refine Your Search

service delivery manager jobs in abingdon

Service Delivery Manager

Service Business Operations Manager

Facilities Manager

Planning & Performance Manager

Operations Manager - Didcot

Property Operations Manager

Shift Manager

Senior Supplier Relationship Manager

Senior General Manager

Service Delivery Manager (6 Month Fixed Term Contract)

Operations Director-South of England (1 hour commute to either Kidlington or Barking)

Category Manager, Generalist

Senior Optics Manager

Supply Chain & Procurement Manager (m/f/d)

Strategic Client Solution Lead

Senior Mission Manager

Facilities Manager

School Estate Manager

Facilities & Business Support Coordinator

Solution Owner - FTC 12 months

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