Retail customer service representative Work, Jobs in Acle, Nfk (with Salaries)

Customer Service Advisor
Paving Superstore Limited —Norwich
- £26,500 - £31,000 a year
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
Quick apply
4d
Customer Service Team Leader
Paddy Power —Norwich
- From £13.25 an hour
- Part-time
- Employee discount
- Sick pay
Customer support Consultant
Epos Now —Norwich
- £25,396 - £27,000 a year
- Full-time
- Hospitality
- Google Suite
- Customer service
- Free parking
- Annual leave
Customer Service Yard Assistant
STARK Group —Norwich
- Full-time
- Employee discount
Sales Executive / Customer Service Advisor
MF Motoros (Norwich) Ltd —Long Stratton
- £14 - £16 an hour
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Flexitime
Quick apply
Customer Services Assistant
Central Coop —Norwich
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
11d
Customer Retentions Agent
Epos Now —Norwich
- From £25,396 a year
- Full-time
- In-person
- Referral programme
Customer Services Assistant
ChelmsfordStarCoop —Norwich
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
11d
Customer Service Advisor German/Dutch Speaker - Rackheath - 42.5 Hours
Angling Direct —Rackheath
- £29,194.10 a year
- Hybrid work
- Customer service
- English
- Communication skills
Quick apply

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Customer Service Advisor

Paving Superstore Limited
Norwich

Quick apply

Job details

Full-time
£26,500 - £31,000 a year
4 days ago

Benefits

Free parking
Casual dress
Company pension
On-site parking

Qualifications

CRM software
Sales
Customer service
Microsoft Office
Communication skills
Negotiation

Full job description

We are a leading online national retailer looking for a driven Customer Service Advisor to join our successful sales team based just outside Norwich. In this role, you will be responsible for effectively selling products to both trade and retail customers, while providing exceptional customer service and fostering strong relationships, over the telephone.

This is a full time, permanent position working Monday to Friday, 9am - 5pm. The offered salary for this opportunity is depending on experience.

The benefits

A fun and modern office
Free, onsite parking
Casual dress
Company pension scheme
Monthly incentives
Ongoing training and development opportunities

The day to day

Contacting warm leads to follow up on samples received.
Selling products to trade and retail customers, delivering fantastic customer service and building strong relationships.
Managing the customer journey, undertaking follow-up calls.
Collaborating closely with colleagues to provide tailored advice to customers for finding the right product.
Undertaking administrative duties.
Liaising with customer via telephone, email, social media and live chat.
Calling existing customers to maximise sales revenue by upselling our products and services
Enhancing their ongoing experience - whether that's picking the perfect products, highlighting new products or reminding them of all of their account benefits
Exceeding customer expectations by analysing their needs using open questions, their purchase history, building relationships and actively listening

You will have/be

Previous experience in a sales advisory role (this can be phone or retail based)
Experience in using CRM systems, MS Office
Ecommerce experience an advantage
Motivated, tenacious and target driven.
Excellent communication, customer service and teamwork skills.
The ability to provide excellent customer service, take responsibility for your actions and maintain a hunger to succeed and consistently smash your targets
A personal, professional and positive style that makes for loyal, happy customers
Outstanding listening and communication skills
Strong influencing skills and the ability to overcome objections whilst always doing what's right for the customer
Calm under pressure and actually thrive when challenged
A passion for the product and the willingness to keep learning and developing

How to apply

To hear more details about this fantastic opportunity, please email your CV to Georgina Read – Managing Director. If you don’t hear from us within 5 working days upon initial submittal of your CV, please assume you have been unsuccessful.

Job Types: Permanent, Full-time

Salary: Dependent on experience

Job Type: Full-time

Pay: £26,500.00-£31,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Ability to commute/relocate:

Norwich NR9 4EG: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

retail customer service representative jobs in acle, nfk

Customer Service Advisor

Customer Service Team Leader

Customer support Consultant

Customer Service Yard Assistant

Sales Executive / Customer Service Advisor

Customer Services Assistant

Customer Retentions Agent

Customer Services Assistant

Customer Service Advisor German/Dutch Speaker - Rackheath - 42.5 Hours

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