Insight manager Work, Jobs in Acton, Gtl (with Salaries)

Operations Manager - Autonomous Vehicles
AV Operations Ltd —Hammersmith
- £65,000 - £70,000 a year
- Full-time
- Analysis skills
- In-person
- AI
Quick apply
4d
Senior Customer Experience Manager
Macmillan Cancer Support —London
- £55,000 - £61,000 a year
- Hybrid work
- Management
- Customer service
- Continuous improvement
- Employee discount
- Flexible schedule
10d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Portfolio management
Ceto Talent —London
- £529.54 a day
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Communication skills
- Profit sharing
- Work from home
Quick apply
1d
Performance & Insight Manager
Harvey Water Softeners —Woking
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Success Manager
Plain —London
- £180,000 - £215,000 a year
- Full-time
- Hybrid work
- Sales
- APIs
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Customer Service Manager
Lumina Rose Consulting —Woking
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- Management
- English
- Supervising experience
- Free parking
Quick apply
1d
Surrey and Sussex WorkWell Strategic Programme Manager
Surrey County Council —Reigate
- £61,784 - £67,859 a year
- Travel
- Leadership
- Employee assistance programme
- Employee discount
4d
Hospitality Academy Learning and Development Manager
Sodexo —Ascot
- £47,000 a year
- Full-time
- Hospitality
- Leadership
- Employee assistance programme
Quick apply
6d
Data & Insight Manager
Eeze —London
- Hybrid work
- APIs
- AI
- Leadership
Regional Manager (Middle East and South Asia)
Imperial College London —South Kensington
- £57,785 - £69,365 a year
- Weekend availability
- Travel
- Leadership
- Annual leave
11d
Project Manager / PMO - startup - Permanent
Collective.work —London
- Full-time
- Project management
- Organisational skills
- Agile
Insight Manager – CX Tracking
John Lewis Partnership —Bracknell
- £62,000 - £115,000 a year
- Temporary
3d
Relationship Manager
Acacium Group —London
- Full-time
- Hybrid work
- Presentation skills
- Leadership
- Communication skills
- Employee assistance programme
Quick apply
Performance Reporting & Business Intelligence Manager
RHP —Teddington
- £68,340 a year
- Full-time
- Analysis skills
- Presentation skills
- Annual leave
5d
Strategic Programme Manager – Programme Lace (Phase 2) - 12 Month Fixed Term
Dr. Martens —London
- Temporary
- Hybrid work
- Analysis skills
- Continuous improvement
- Annual leave
Quick apply
12d
Program Manager – Global Product Portfolio & Operations
HeadFirst B.V. —London
- £5,000 - £8,000 a month
- Full-time
- Hybrid work
- English
- Project management
- Bachelor's degree
Quick apply
Senior Complaints Manager
British Business Bank —London
- £55,000 - £67,500 a year
- Monday to Friday
- Hybrid work
- Annual leave
- Employee discount
Quick apply
3d
Insight Manager
Mumsnet —London
- £35,000 - £37,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Scripting
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply

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Operations Manager - Autonomous Vehicles

AV Operations Ltd
Hammersmith

Quick apply

Job details

Full-time
£65,000 - £70,000 a year
4 days ago

Qualifications

Supply chain
Logistics
Analysis skills
AI
Leadership
Communication skills

Full job description

Location: London

Reporting to: Director of Operations

Employment Type: Full time, permanent

About AV Operations

AV Operations is a specialist autonomous vehicle operations business, established to support the safe, compliant and scalable deployment of self-driving technology within the UK private hire ecosystem. Working in partnership with leading global innovators such as Uber, we sit at the operational edge of the future of mobility.

Our focus is on translating cutting edge autonomous capability into real world, regulator ready operations. We operate with a safety first mindset, rigorous compliance standards and an uncompromising commitment to customer experience.

At AV Operations, we build teams that take ownership, apply first principles thinking and deliver measurable outcomes in complex, fast moving environments. As the autonomous landscape evolves, we exist to ensure it scales responsibly, commercially and at pace.

Role Summary

Lead and own the end to end autonomous vehicle operations capability, driving fleet safety, availability, performance, compliance and commercial outcomes. This role builds and scales operational excellence across people, process, partners and technology to underpin strategic growth and deliver measurable business results.

This is a hands-on leadership role for someone who can both set strategy and dive into operational detail to solve complex, real-time problems.

Key Responsibilities
Operational Strategy & Delivery

Own day to day operational delivery to maximise vehicle availability, uptime and service performance.
Define and drive operational KPIs, scorecards and performance frameworks that translate strategy into frontline execution.
Own and manage P&L accountability for your function with focus on cost efficiency, target delivery and operational scalability.

Fleet & Asset Performance

Overall responsibility for fleet readiness, lifecycle management, infrastructure and depot operations.
Plan, process and execute vehicle deliveries, commissioning and de-mobilisation.
Lead continuous improvement in fleet performance, operational throughput, maintenance quality and safety outcomes.

Safety, Quality & Compliance

Embed safety as the first principle: operationalise frameworks that assure regulatory compliance, audit readiness and risk management controls.
Custodian for vehicle compliance, including registrations, licensing, inspections and environmental standards compliance.
Drive a strong safety culture supported by data, learning loops and corrective action plans.

Operational Frameworks & Playbooks

Lead development and implementation of core SOPs and playbooks aligned to best practice, including lean methodologies where appropriate.
Hold teams and partners accountable to defined operational standards and performance criteria.

Partnerships & Stakeholder Management

Act as the operational owner for strategic technology and service partners, including negotiating SLAs and resolving escalations.
Represent operational interests in cross-functional, cross-partner governance forums.
Act as the primary escalation point across partners for critical operational issues.

People Leadership & Capability

Build, develop and lead high performing operations teams across functions such as fleet readiness, incident response, depot operations and fleet development.
Design organisation structures and roles that optimise output and accountability.
Lead stand ups, reviews and forecasting forums that reinforce performance culture.
Oversee multi-layered, shift-based teams including field operations, control room / remote operations and incident response functions.

Reporting & Insights

Establish mechanisms for rigorous reporting on key business metrics to inform executive decision making.
Own operational scorecards, tracking progress against targets and enabling data led improvements.
Track and optimise core metrics such as vehicle uptime, trip success rate, downtime, incident rates, response times and charging efficiency.

Continuous Improvement & Innovation

Champion innovation across operations including adoption of AI and automation tools to improve efficiency and reduce manual workload where appropriate.
Work closely with AV technology partners to feed operational insights into product and system improvements, supporting continuous evolution of the AV stack.

Success Measures

Fleet availability, uptime and operational readiness
Safety incident rate and compliance performance
Operational cost efficiency vs budget
SLA adherence and partner performance
Quality and robustness of operational playbooks
Team engagement and capability uplift

Skills & Experience

Essential

Proven senior operations leadership experience in fleet, mobility, transport or regulated logistics environment
Track record of managing P&L and driving cost efficiencies
Strong analytical mindset with high proficiency in operational performance measurement
Ability to lead business critical decision making in fast paced, complex environments

Desirable

Experience with lean operational frameworks and performance scorecards
Experience with AI/automation tools in operational contexts
Background in autonomous or advanced vehicle related operations
Deep familiarity with UK transport safety and compliance regimes

Leadership Profile

Strategic but hands on operator
Strong communicator able to simplify complexity and lead through influence
Outcome and accountability driven
Collaborative cross functional partner
Comfortable operating in ambiguity and building new operating models in emerging industries
Resilient and calm under pressure, with the ability to lead through high-stakes, real-time operational challenges

Pay: £65,000.00-£70,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

insight manager jobs in acton, gtl

Operations Manager - Autonomous Vehicles

Senior Customer Experience Manager

Head Of Customer Experience

Portfolio management

Performance & Insight Manager

Customer Success Manager

Head of CS - Under 18s Services

Customer Service Manager

Surrey and Sussex WorkWell Strategic Programme Manager

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Data & Insight Manager

Regional Manager (Middle East and South Asia)

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Performance Reporting & Business Intelligence Manager

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Senior Complaints Manager

Insight Manager

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