Access control specialist Work, Jobs in Addlestone, Sry (with Salaries)

Customer Journey Improvement Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Hybrid work
- Travel
Financial Crime Analyst
Asta —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Credit Control Specialist
Your Golf Travel —London
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Employee assistance programme
3d
Financial Crime Detection and Control Manager
Hampshire Trust Bank —London
- Full-time
- Hybrid work
- SQL
- Leadership
- Python
- Annual leave
Quick apply
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QuickSTAT - Healthcare Customer Care Specialist
Kuehne+Nagel —Staines-upon-Thames
- Communication skills
- Employee assistance programme
Junior Security Operations Centre (SOC) Analyst
M Group —Guildford
- £25,000 - £32,000 a year
- Windows
- Scripting
- IT
- Annual leave
- Employee assistance programme
6d
School Premises Manager
Chertsey High School —Chertsey
- £33,553 - £35,763 a year
- Weekend availability
- Management
- Maintenance
- English
- Free parking
- Health & wellbeing programme
Quick apply
13d
Build to Rent - General Manager
Sable Capital —London
- £60,000 - £70,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Annual leave
Quick apply
8d
British English Voice Actor Specialist
OpsArmy —London
- English
- Computer skills
- AI
Quick apply
9d
Manual Handling Advisor
Healthcare Partners Ltd —Guildford
- £33,678 - £40,996 a year
- Part-time
- Negotiation
3d
Deputy Director Commercial Services
British Transport Police —London
- £103,002.13 a year
- Full-time
- Continuous improvement
- Contracts
- Leadership
- Annual leave
- Gym membership
Quick apply
Supply Chain Specialist
Canon —Uxbridge
- £35,947 - £39,119 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Free parking
- Employee discount
Operational Change Specialist
Montu UK —Winnersh
- £55,000 - £62,500 a year
- Full-time
- Travel
Bank Claims & Fraud Specialist
Oner Active —London
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
Trainee Vehicle Adaptation Engineer — Full Training Provided
Mobility Station —West Drayton
- From £26,500 a year
- Overtime
- Customer service
- Maintenance
- Driving
Quick apply
Residential Security Team (RST) Operator
Prevail —London
- Military
- First Aid Certification
- Driving
Quick apply
1d
Fircosoft Screening Specialist (Optimisation & Tuning)
Capitex —London
- Analysis skills
- Financial services
- Banking
Quick apply
Senior Document Control Specialist
McDermott —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Business Change Specialist
Montu UK —Winnersh
- £55,000 - £65,000 a year
- Full-time
- Hybrid work
- Travel
Finance Assistant (Rents)
HASTOE HOUSING ASSOCIATION —Hampton Wick
- £28,200 a year
- Full-time
- Hybrid work
- Microsoft Office
- QuickBooks
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
1d

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Customer Journey Improvement Specialist

Montu UK -
Winnersh

Apply Now

Job details

Full-time
£55,000 - £62,500 a year

Benefits

Company pension
Private medical insurance
Enhanced maternity leave
Enhanced paternity leave

Full job description

The role is remote for people based in the UK

What is the job?

We are looking for a hands-on, delivery-focused Customer Journey Improvement Specialist to help turn improvement ideas into real, operational change. This role is about making things happen - quickly - in a fast-growing, highly regulated healthtech environment.

You will work across the business to implement projects big and small, with a strong focus on improving the end-to-end patient journey. From mapping processes and fixing friction points to embedding new ways of working, you’ll be on the ground driving change, not just designing it. You’ll partner closely with teams throughout the business and a Project Manager on larger initiatives, while owning and delivering your own portfolio of improvements.

You will need to be comfortable with pace, ambiguity, and getting stuck in wherever the biggest impact sits. This is an ideal role for someone with strong Lean and customer-journey experience who is pragmatic, scrappy, and biased to action - someone who thrives in a start-up environment and takes real satisfaction from shipping improvements that stick and make life better for patients and teams alike.

What will you be doing?

Deliver improvement initiatives end-to-end, from problem definition through to implementation and measurable outcomes.
Work across the business to lead and support hands-on implementation of changes, ensuring solutions are practical, adopted by teams, and embedded into day-to-day operations.
Map, analyse, and improve end-to-end patient journeys, identifying sludge and friction, process defects, and root causes.
Apply Lean Six Sigma tools to diagnose issues, design countermeasures, and drive rapid, iterative improvement.
Own discrete projects and workstreams, while supporting the wider business on larger programmes as required.
Translate insights into clear process documentation (process maps, SOPs, work instructions, controls).
Facilitate workshops to align stakeholders on current state, future state, and implementation actions.
Coordinate delivery across cross-functional teams, keeping momentum in a fast-paced, changing environment.
Track and report on outcomes to ensure changes improve patient experience, efficiency, and quality.
Identify risks, blockers, and dependencies early and escalate pragmatically, whilst remaining solution-oriented.
Drive standardisation and right-first-time ways of working across operational teams.
Use data, customer feedback, and complaints insights to prioritise and shape improvements.
Support change adoption through training, communication, and ongoing feedback loops.
Act as a versatile problem-solver, able to get stuck into any type of business improvement as priorities shift.
Operate with an agile, “get things done” start-up mindset, adapting quickly and prioritising delivery over perfection.
Define success measures of initiatives at the outset and use these to validate success/control once delivered.
Ensure all changes are compliant with relevant clinical/pharmaceutical regulation and other internal governance requirements.

What do you need?

Proven experience implementing operational or customer journey improvements in a fast-paced highly-regulated environments.
Demonstrable ability to move quickly from analysis to action and deliver tangible change.
Solid stakeholder management and facilitation skills across cross-functional teams.
Experience supporting project delivery or working within structured and semi-structured project environments.
Willingness to travel to our HQ in Winnersh from time to time

What we offer:

Competitive salary
25 days holiday (rising to 27 after one year and 30 after three years) + bank holidays
5% matched pension
Private Healthcare Scheme
Cycle-to-work scheme
Enhanced Maternity & Paternity Leave
Opportunities for development and growth
A dynamic and supportive work environment

About Montu

Montu UK is a leading digital health company specialising in cannabis-based medicines (CBPM). We are committed to transforming lives by improving access to safe, effective treatments and offering an exceptional standard of care. Our dynamic and supportive work environment is the perfect place for you to grow professionally while making a meaningful impact on patients’ lives.

Compensation Range: £55K - £62.5K

Apply Now

Refine Your Search

access control specialist jobs in addlestone, sry

Customer Journey Improvement Specialist

Financial Crime Analyst

Credit Control Specialist

Financial Crime Detection and Control Manager

QuickSTAT - Healthcare Customer Care Specialist

Junior Security Operations Centre (SOC) Analyst

School Premises Manager

Build to Rent - General Manager

British English Voice Actor Specialist

Manual Handling Advisor

Deputy Director Commercial Services

Supply Chain Specialist

Operational Change Specialist

Bank Claims & Fraud Specialist

Trainee Vehicle Adaptation Engineer — Full Training Provided

Residential Security Team (RST) Operator

Fircosoft Screening Specialist (Optimisation & Tuning)

Senior Document Control Specialist

Business Change Specialist

Finance Assistant (Rents)

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