Customer experience manager Work, Jobs in Airdrie, Nlk (with Salaries)

Customer Success Executive
MHouse Business Solutions Ltd —Motherwell
- From £25,000 a year
- Full-time
- Hospitality
- Sales
- Marketing
- Free parking
Quick apply
Operations Manager
Popeyes UK —Glasgow
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Part Time - Event Administrator
Paramount Creative —Hamilton
- From £18,720 a year
- Part-time
- Administrative experience
- Organisational skills
- Typing
- Free parking
Quick apply
12d
Customer Service
Kent Foods Limited (The Albex Group) —Paisley
- £27,500 - £30,000 a year
- 8 hour shift
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
11d
Service Coordinator / Administration assistant
Contact Security Services Ltd —Coatbridge
- £22,000 - £25,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
4d
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply
9d
Trainee Project Manager
Specialized Signs Ltd —Newbridge
- £25,000 - £30,000 a year
- Full-time
- Management
- English
- Project management
Quick apply
12d
Regional Customer Relationship Manager
Barchester Healthcare —Glasgow
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
People & Culture Assistant
Norty Ltd —Livingston
- £26,500 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
3d
Business Development Executive
First Display —Scotland
- £29,000 - £40,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Business development
Quick apply
2d
Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Business Development Manager
Diamond Industrial Supplies —Falkirk
- £35,000 - £40,000 a year
- Full-time
- Business development
- In-person
Quick apply
6d
Regional Operations Manager
Cross Rental Services Group —Hamilton
- Full-time
- Travel
- HVAC
- IT
- Sick pay
Quick apply
Project Manager
Specialized Signs Ltd —Newbridge
- Full-time
- Management
- English
- Project management
Quick apply
12d
Customer Experience Manager
First Fence —Rutherglen
- £38,000 - £43,000 a year
- Full-time
- Management
- Sales
- Merchandising
- Annual leave
- Employee discount
Quick apply
5d
Key Account Manager
Swagelok Scotland —Central Belt
- From £45,000 a year
- Full-time
- Sales
- Driving
- Life insurance
Quick apply
3d
Office Administrator
Global Crane Services —Glasgow
- From £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Sick pay
Quick apply
7d
Shift Manager
Greggs —Coatbridge
- £14.20 an hour
- Supervising experience
- Employee discount
Quick apply
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply
Quality Manager
Albert Bartlett —Airdrie
- Full-time
- Microsoft Office
- Analysis skills
- Quality control
- Free parking
- Employee assistance programme
Quick apply

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customer experience manager jobs near airdrie, nlk

Customer Success Executive

MHouse Business Solutions Ltd
Motherwell

Quick apply

Job details

Permanent | Full-time
From £25,000 a year

Benefits

Free parking
Company pension
UK visa sponsorship
Private medical insurance
On-site parking

Qualifications

Hospitality
Sales
Marketing
Customer service
Business
Account management
Leadership
Communication skills

Full job description

Job Title: Customer Success Executive

Location: In Office

About MHouse

MHouse is one of the UK’s fastest-growing convenience retail technology companies, providing innovative solutions designed to help thousdans of retailers operate more efficiently and grow their businesses.

From EPOS and payments through to analytics and AI-driven tools, we work closely with retailers across the UK to deliver technology backed by exceptional support and industry expertise.

As we continue to grow, we’re looking for ambitious individuals who want to begin building a career within the commercial and technology sector.

Job Overview

We are seeking a motivated, ambitious and personable Customer Success Executive to join our growing team.

This is an excellent opportunity for a graduate or entry-level candidate looking to gain hands-on experience in customer success, account management and commercial growth within a fast-paced technology business.

In this role, you will work closely with our Customer Success Manager to support and grow relationships with existing MHouse customers. You’ll help retailers get the most from our products and services while identifying opportunities to introduce additional MHouse solutions that could benefit their business.

This role is heavily relationship-focused and ideal for someone who enjoys speaking with people, solving problems and building commercial confidence.

Key Responsibilities

Customer Relationship Management
Build and maintain strong relationships with existing MHouse customers through regular communication, support and engagement, ensuring customers receive an exceptional experience throughout their journey with MHouse.

Product Knowledge & Adoption
Develop an in-depth, encyclopaedic understanding of the MHouse product suite, becoming highly product-driven and confident in demonstrating value to customers across multiple solutions and services.

Customer Growth
Identify opportunities to introduce additional MHouse products and services to existing customers where relevant, helping retailers maximise the value they receive from the MHouse ecosystem.

Customer Engagement
Work closely with retailers to understand their business goals, operational challenges and growth opportunities, acting as a trusted point of contact within the business.

Onboarding & Support
Assist with onboarding new customers and supporting product adoption across the customer base, ensuring customers are confident using MHouse solutions effectively.

Internal Collaboration
Work collaboratively with the customer success, support, sales, operations and product teams to ensure customer feedback, opportunities and issues are communicated effectively.

CRM & Administration
Maintain accurate customer records, engagement notes and follow-up activity within internal systems and CRM platforms.

Campaign & Commercial Support
Support customer communications, launches, marketing campaigns and customer engagement initiatives while helping drive commercial growth across the customer base.

Qualifications

Excellent communication and interpersonal skills
Strong organisation and attention to detail
A confident and professional approach
Commercially minded with a willingness to learn
Comfortable communicating over phone, video and email
Positive attitude and proactive mindset
Interest in retail, technology or SaaS is advantageous but not essential
A degree in Business, Management, Marketing or a related field would be preferable

No previous customer success experience is required, although experience in retail, hospitality, sales or customer service would be beneficial.

Why Join Us?

Opportunity to join a fast-growth technology business
Work within one of the UK’s most exciting retail technology sectors
Learn directly from experienced commercial and leadership teams
Clear progression and development opportunities
Collaborative and ambitious working environment
Real exposure to customer growth, technology and commercial strategy
Performance-driven perks and benefits

Pay: From £25,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
UK visa sponsorship

Work Location: In person

Quick apply

Refine Your Search

customer experience manager jobs in airdrie, nlk

Customer Success Executive

Operations Manager

Part Time - Event Administrator

Customer Service

Service Coordinator / Administration assistant

Guest Services Manager

Trainee Project Manager

Regional Customer Relationship Manager

People & Culture Assistant

Business Development Executive

Learning & Development Manager

Business Development Manager

Regional Operations Manager

Project Manager

Customer Experience Manager

Key Account Manager

Office Administrator

Shift Manager

HR Operations Manager

Quality Manager

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