Customer service manager Work, Jobs in Airth, Fal (with Salaries)

Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
14d
Manager Designate - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Sales and Marketing Manager
Raeburn Training —Kirkcaldy
- £45,000 - £55,000 a year
- Full-time
- Sales
- Marketing
- Social media management
- Free parking
Quick apply
5d
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
2d
Trainee Manager - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £26,000 a year
- Full-time
- Management
- Sales
- Customer service
- Employee discount
Quick apply
Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Falkirk
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
7d
Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
12d
Area Support Manager
Right Medicine Pharmacy Ltd —Stirling
- £37,000 a year
- Full-time
- Management
- Driving
- Human resources
Quick apply
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
1d
HR Client Services Manager
Gravitate HR —Glasgow
- From £50,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Supervising experience
Quick apply
Guest Relations Manager – Personal Concierge
Gleneagles —Auchterarder
- £40,865 a year
- Full-time
- Hospitality
- Hotel
- In-person
- Employee assistance programme
- Employee discount
Quick apply
3d
Store Manager - Glasgow Flagship Boutique
Chisholm Hunter Ltd —Glasgow
- £38,000 - £45,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stirling
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Bershka Edinburgh General Manager
INDITEX —Edinburgh
- Full-time
- Sales
- Leadership
Quick apply
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply
Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Linlithgow
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Guest Services Manager
Glasgow Westerwood Hotel, Spa & Golf Resort —Glasgow
- Full-time
- Management
- Customer service
- Hotel
- Free parking
- Employee assistance programme
Quick apply

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customer service manager jobs near airth, fal

Customer Care & Lead Generation Advisor

Bon Accord Life -
Alloa

Quick apply

Job details

Full-time
£25,250 a year
14 days ago

Benefits

Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Sales
Customer service
Spark
Lead generation
Financial services
Phone etiquette
Time management

Full job description

The Opportunity

Are you a confident communicator who thrives in a fast-paced environment? At Bon Accord Life, we are entering an exciting phase of growth, and we’re looking for a driven Customer Care & Lead Generation Adviser to be the engine of our customer journey.

This isn't just a "check-in" role. You will be the first point of contact for our clients - ensuring they are happy, identifying new needs, and feeding our hungry sales team with high-quality leads. If you love talking to people, hitting targets, and being part of a forward-thinking business powered by AI technology, this is for you.

We are looking for a Customer Care & Lead Generation Advisor to join our growing team in July 2026. The role is on-site working from our Alloa office and follows a Monday to Friday schedule, with an early finish every Friday! You'll be at the heart of our customer journey—delivering exceptional service, building real connections, and uncovering opportunities for our sales team to go even further.

Key Responsibilities

Proactive Outreach: Conduct high-volume outbound calls to existing customers for post-sale courtesy checks, ensuring they received "Bon Accord" gold-standard service.
Lead Generation: Use your rapport-building skills to identify upsell opportunities and "hot-transfer" clients to our expert Protection Consultants.
Policy Reviews: Contact existing policyholders to schedule and confirm reviews, ensuring their cover remains fit for purpose.
Campaign Management: Call fresh leads generated through competitions and marketing events to qualify their interest and generate protection quotes.
Data Integrity: Maintain precise records and manage your time effectively to meet daily outbound call and lead-conversion targets.

What We’re Looking For

Experience: Previous experience in a telephone-based customer service or sales role is essential. You must be comfortable with outbound dialing.
The "Spark": A positive, resilient, and proactive attitude. You don't just "take" calls; you lead them.
Communication: The ability to build instant trust and rapport with people from all walks of life.
Drive: Someone who thrives in a targeted, fast-paced environment and takes pride in hitting (and exceeding) goals.
Discipline: Strong time-management skills and the ability to work independently, whether in the office or at home.
Bonus: Experience in Financial Services or Insurance is a plus, but your attitude and work ethic are what matter most.

Why Join Bon Accord Life?

Competitive Pay: £25,250 basic salary plus a rewarding bonus structure.
Work-Life Balance: No weekend work and an early finish every Friday.
Security & Health: Company Pension, Sick Pay, Life Insurance, and Private Medical Insurance (based on length of service).
Culture: Regular team incentives and a supportive, energetic office environment

Job Type: Full-time

Pay: £25,250.00 per year

Benefits:

Company pension
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in airth, fal

Customer Care & Lead Generation Advisor

Manager Designate - Stirling

Sales and Marketing Manager

Customer Service Team Manager 24/7 shift pattern

Trainee Manager - Stirling

Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped

Customer Service Team Manager

Learning & Development Manager

Customer Service Manager

Area Support Manager

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

HR Client Services Manager

Guest Relations Manager – Personal Concierge

Store Manager - Glasgow Flagship Boutique

Customer Contracts Manager

Business Development Manager (BDM) - Circa 41k Package - 53k OTE Uncapped

Bershka Edinburgh General Manager

HR Operations Manager

Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped

Guest Services Manager

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