Head of customer service Work, Jobs in Albrighton, Shr (with Salaries)

Client Relationship Team Lead
Davisons Law —Cannock
- Full-time
- Management
- Customer service
- English
- Free parking
- Annual leave
Quick apply
12d
Sales Advisor 26/002
Boningale —Albrighton
- Full-time
- Customer service
- IT
- Computer skills
- Health & wellbeing programme
- Employee discount
Quick apply
12d
Scheduling Coordinator
Stiltz Homelifts —Kingswinford
- £29,671 a year
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
IT Servicedesk Administrator
Epwin Group PLC —Telford
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
10d
Customer Service Representative
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
- Referral programme
Catalogue Controller
Alliance Automotive Procurement Ltd —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Access
Quick apply
Technical Support Engineer
BaseRock IT Solutions —Shrewsbury
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- English
- Microsoft Office
- Driving
- Free parking
- Work from home
Quick apply
8d
Transport & Dispatch Coordinator
Royal Bathrooms —Kingswinford
- £26,000 - £32,000 a year
- Full-time
- Analysis skills
- In-person
- Employee discount
Quick apply
Venue Manager
Admiral Slots —Shrewsbury
- £30,811 a year
- 8 hour shift
- Customer service
Quick apply
Service Desk Analyst / IT Support Help Desk Technician
nGeneration —Tipton
- £27,178 a year
- 12 hour shift
- Hospitality
- Microsoft Excel
- IT
- Annual leave
Quick apply
Head of Customer and Business Intelligence
Housing Plus Group —Telford
- £74,358 a year
- Full-time
- IT
6d
Partnership Manager
Converge Technology Solutions —Stafford
- Full-time
- IT
- Communication skills
Sales & Service Administrator - Social Housing
Reconomy Connect —Telford
- Overtime
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Referral programme
Head of Customer and Business Intelligence
The Wrekin Housing Group Limited —Telford
- £74,358 a year
- IT
6d
Sales Administrator
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall
- £26,500 a year
- Temporary
- CRM software
- Microsoft Excel
- Administrative experience
Quick apply
14d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Head of Customer Retention
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Aftersales BDM
Renault Truck Commercials —Tipton
- £35,000 - £37,000 a year
- Full-time
- Sales
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
8d
Draughtsman/woman (full time)
Bridgewater Construction (UK) Ltd —Market Drayton
- £25,000 - £40,000 a year
- Full-time
- AutoCAD
- Schematics
- CAD
Quick apply
11d

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Client Relationship Team Lead

Davisons Law
Cannock

Quick apply

Job details

Permanent | Full-time
12 days ago

Benefits

Free parking
Additional leave
Annual leave
Company events
Private medical insurance
Paid volunteer time
Referral programme

Qualifications

Management
Customer service
English
Supervising experience
Leadership
Communication skills

Full job description

About Davisons Law

Davisons Law is a leading law firm with a strong presence in Conveyancing, Family Law, Private Client and Litigation. The firm is known for its client-focused approach, high-quality legal services, and investment in our Team’s personal and career development. This is an excellent opportunity for a motivated individual to join our Davisons Law Client Relationship Team and provide legal assistance to client matters.

What You’ll Do

As Head of the Client Relationship Team for our Davisons Law Cannock and Lichfield offices, you will lead and manage the client relationship function, ensuring the highest standards of service and operational excellence. You will have experience in client-facing roles, preferably within customer service or legal support.

The ideal candidate will be highly organised and professional, with excellent communication skills —both written and verbal. You will be confident in managing client interactions, resolving issues proactively, and leading a team.

Key Responsibilities:

· Lead and manage the Client Relationship Team, fostering a culture of excellence, collaboration, and accountability.

Attending to clients both on the telephone and in person, be comfortable problem solving and demonstrate initiative whilst working under pressure.
Administering filing systems which will include daily filing and the opening, closing, storage and retrieval of client files.

· Develop and maintain strong relationships with clients, introducers, and third parties,

· Ensure all client communications—telephone, in-person, and written—are handled professionally, accurately, and in line with company standards.

· Champion a high level of organisation and accuracy within the team, while supporting business growth and new client acquisition.

· Report regularly to senior management on client experience metrics, team performance, and operational improvements.

· Carry out additional duties as required to support business objectives and team development.

Essential Skills & Attributes:

· Proven experience in client service leadership, ideally in a legal or professional services environment.

· Exceptional communication and interpersonal skills, with the ability to manage challenging client interactions diplomatically.

· Strong organisational and process management abilities, with keen attention to detail.

· Ability to motivate, coach, and develop a team, fostering a collaborative and high-performing environment.

· Strategic mindset with problem-solving capabilities and initiative.

· Professional appearance and demeanour suitable for a senior client-facing role.

What’s in it for you:

Working with Davisons Law is more than just a job. We give all our employees the opportunity to develop and shape their futures with us. Employees at Davisons Law can take control of their own career by following our Leadership or Technical career path.

We offer a competitive salary plus access to a range of excellent benefits, including:

Option to buy or sell 3 days of your annual leave.
Additional holiday leave during our Christmas shutdown to enjoy time with friends and family.
Incentive schemes and referral rewards
Your birthday off in addition to your annual leave entitlement
Birthday gift voucher
Access to the firms discounted BUPA Health Insurance
Paycare Health Cash Scheme
Professional Subscriptions paid.
Discounted legal fees.
A paid volunteer day with a charity of choice

You will also be able to join your colleagues if you wish, at Davisons Law social events.

Dress down on the last Friday of each month.
Treat day each month
Annual Christmas company celebration
Localised office events

Benefits:

Additional leave
Free parking
Paid volunteer time
Referral programme

Work Location: In person

Quick apply

Refine Your Search

head of customer service jobs in albrighton, shr

Client Relationship Team Lead

Sales Advisor 26/002

Scheduling Coordinator

Customer Relationship Manager

IT Servicedesk Administrator

Customer Service Representative

Catalogue Controller

Technical Support Engineer

Transport & Dispatch Coordinator

Venue Manager

Service Desk Analyst / IT Support Help Desk Technician

Head of Customer and Business Intelligence

Partnership Manager

Sales & Service Administrator - Social Housing

Head of Customer and Business Intelligence

Sales Administrator

National Contract Manager

Head of Customer Retention

Aftersales BDM

Draughtsman/woman (full time)

I want to receive the latest job alerts for head of customer service in albrighton, shr

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