Customer success manager Work, Jobs in Alconbury, Cam (with Salaries)

Customer Success Manager
Cambridge Intelligence —Cambridge
- Hybrid work
- Negotiation
- Annual leave
Data Operation Manager
Trade Mastermind Limited —Peterborough
- £50,000 - £60,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
- Free parking
Quick apply
3d
Customer Success Manager
Clarivate —Cambridge
- Full-time
- Hybrid work
- Salesforce
- Bachelor's degree
- No degree
Client Relationship Manager
Arvato Bertelsmann Supply Chain Solutions —Corby
- £50,000 - £60,000 a year
- Full-time
- Management
- English
- Supervising experience
- Free parking
- Annual leave
Quick apply
Customer Relationship Manager
Barchester Healthcare —Cambridge
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
10d
Customer Account Manager
Trade Mastermind Limited —Peterborough
- £40,000 a year
- Full-time
- Salesforce
- Analysis skills
- In-person
Quick apply
3d
Customer Success Manager - UK
ADVANCE®AI —Saint Neots
- Travel
Quick apply
Customer Account Manager - Huntingdon
Construo —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Store Manager
Aldi —St. Neots
- £52,910 - £69,000 a year
- Annual leave
Strategic Applications Development Manager
Xaar —Huntingdon
- Hybrid work
- Business development
- Presentation skills
- Product management
Shift Lead - Food - Huntingdon Simply Food
Marks & Spencer —Huntingdon
- £14.47 an hour
- Full-time
- Customer service
- Employee discount
Head of Network Growth
Jensten Group —Huntingdon
- Remote
- Project management
- Negotiation
- Annual leave
- Employee discount
Quick apply
eCommerce Platform Partner Manager UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Communication skills
Quick apply
eCommerce Growth Director UK & ROI
Worldpay (UK) Limited —Cambridge
- Bachelor's degree
- Organisational skills
Quick apply
Business Development Manager
TaiSan —Cambridge
- £40,000 - £50,000 a year
- Full-time
- Business development
- Communication skills
- Negotiation
Quick apply
Trading Manager
Morrisons —Peterborough
- Hospitality
- Team management
- Employee discount
Quick apply
10d
Hire Manager
Selwood Limited —Bedford
- £40,845 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Quick apply
14d
Agency Relations Manager (Remote)
Demand.com —Cambridge
- CRM software
- Hospitality
- Business development
Quick apply
Territory Manager
IQVIA —Cambridge
- Full-time
- Sales
- Analysis skills
- No degree
- Annual leave
- Employee assistance programme
Hire Manager
Travis Perkins —Corby
- Full-time
- Customer service
- Leadership
- Employee discount
3d

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customer success manager jobs near alconbury, cam

Customer Success Manager

Cambridge Intelligence
Cambridge

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Job details

Benefits

Cycle to work scheme
Annual leave
Company pension

Qualifications

Data visualisation
Account management
Negotiation

Full job description

As a Customer Success Manager at Cambridge Intelligence, you’ll join our Customer Success team to build and maintain strong relationships with our customers and help them identify and resolve any issues.

What’s involved?

You’ll be the first point of contact when a customer signs up for one of our products, and this is where you’ll get to finely tune your excellent customer relationship building skills.

You'll onboard new customers, be responsible for key account management, including renewals, account development but also host product update/roadmap sessions. You’ll also follow up with customers on ad hoc support incidents, and collaborate with the team and our Head of Customer Success regarding any issues to ensure the highest levels of customer care.

Who’s the ideal candidate?

Our products are market-leading developer toolkits for data visualization. It’ll be your job to ensure our customers get the most out of them.

To thrive in this role, you should relish working with cutting edge technology and enjoy liaising with product teams within our customers’ organisations. You’ll enjoy the culture of working in an SME and seeing your contribution make a huge difference to the overall success of our growing business.

With account management experience you’ll have a technical appreciation for software and web technologies, and have some experience working in a customer success or renewals role. You’ll be a people-person and enjoy establishing an ongoing rapport with the customer’s team, specifically developers, product managers and business executives. You’ll be able to communicate easily at all levels and enjoy nurturing those relationships and seeing them grow.

You might also have experience of:

Negotiating and managing commercial agreements
Working with data visualization products or web related technologies

Who you'll work with

You’ll work alongside two Customer Success Managers and report into the Customer Success Operations Manager as part of the wider Commercial team, collaborating cross-functionally with colleagues across the business to help customers achieve their goals.

Be yourself

We want to build a fair, respectful and welcoming company, where everyone feels at home. That means taking a long-term approach to equality, diversity and inclusion – not treating it as a tickbox exercise. With the help of our EDI group, we’re working to make every aspect of the business – including recruitment – fair, respectful and inclusive.

Benefits

Pension – up to 6% employer contribution
Medical and dental insurance (BUPA)
Hybrid working – typically 3 days in the office during onboarding, then 1–2 days per week
Up to 12% discretionary bonus
25 days annual leave
5 days of professional development paid for by the company
Death in service benefit
Flexible holiday benefits
Cycle scheme (fully funded by the company)
EV scheme (conditions apply)

You need to have the right to work in the UK. Unfortunately, we can't offer sponsorship either now or in the future.
Please, no agency approaches.

Apply Now

Refine Your Search

customer success manager jobs in alconbury, cam

Customer Success Manager

Data Operation Manager

Customer Success Manager

Client Relationship Manager

Customer Relationship Manager

Customer Account Manager

Customer Success Manager - UK

Customer Account Manager - Huntingdon

Store Manager

Strategic Applications Development Manager

Shift Lead - Food - Huntingdon Simply Food

Head of Network Growth

eCommerce Platform Partner Manager UK & ROI

eCommerce Growth Director UK & ROI

Business Development Manager

Trading Manager

Hire Manager

Agency Relations Manager (Remote)

Territory Manager

Hire Manager

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