Hospitality general manager Work, Jobs in Aldenham, Hrt (with Salaries)

General Manager
Puttshack UK —Watford
- Up to £60,000 a year
- Full-time
- Hospitality
- Business development
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
16h
General Manager
Stonegate Group —St Albans
- Up to £45,000 a year
- Full-time
- Bar
- Employee discount
- Referral programme
Quick apply
14d
Area Manager
Acai Berry Food Ltd —London
- £42,000 - £48,000 a year
- Weekend availability
- Management
- Sales
- Supervising experience
- Store discount
- Annual leave
Quick apply
1d
Assistant General Manager
Nandos —Edgware
- Up to £41,000 a year
- Full-time
- Hospitality
- Management
- Restaurant
- Employee discount
- Referral programme
Assistant General Manager Watford
Smoke & Pepper Watford —Watford
- Weekend availability
- Hospitality
- Customer service
- Leadership
- Annual leave
- Employee discount
Quick apply
12d
Assistant General Manager
Big easy restaurants —Poplar
- £60,000 a year
- Full-time
- Hospitality
- Employee discount
Quick apply
General Manager
bartlett mitchell - #MBDenham —Denham
- £45,000 a year
- Full-time
- Hospitality
- Annual leave
Quick apply
General Manager
The Half Moon, Herne Hill —London
- Up to £60,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee discount
Quick apply
General Manager
TRG Concessions - Jones The Grocer Waterloo —London
- £45,000 - £50,000 a year
- Full-time
- Hospitality
- Leadership
- Restaurant
- Employee discount
Quick apply
General Manager
Jobs In. Fitness —London
- £60,000 - £70,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
General Manager - Prestigious Livery Hall, City of London
CH&CO —London
- £45,000 - £50,000 a year
- Monday to Friday
- Hospitality
- Management
- Restaurant experience
- Employee assistance programme
- Employee discount
11d
Assistant General Manager - 48h/week
Great British Inns —Hemel Hempstead
- £35,000 - £38,000 a year
- Weekend availability
- Serving
- Hospitality
- Culinary experience
- Free parking
- Employee discount
Quick apply
9d
General Manager
Hollywoodbowlgroup —London
- Up to £55,000 a year
- Weekend availability
- Hospitality
- Employee discount
4d
General Manager
AngloThai —London
- Up to £75,000 a year
- Full-time
- Hospitality
- IT
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
General Manager
Farmer J —London
- £40,000 - £45,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
General Manager | Wycombe Swan | Full Time
Trafalgar Enterainment —High Wycombe
- £50,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Annual leave
- Flexible schedule
General Manager
Emerald Hospitality Group —London
- Up to £60,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Employee discount
Quick apply
7d
General Manager
The Oak Bromley —Bromley
- £35,000 a year
- Full-time
- Hospitality
- Management
- In-person
- Employee discount
Quick apply
7d
General Manager - Temporary
CH&CO —London
- £60,000 a year
- Full-time
- Leadership
- Employee assistance programme
- Employee discount
Assistant General Manager / Operations Manager
Independent Michelin Guide Restaurant —Fitzrovia
- Up to £60,000 a year
- Full-time
- Hospitality
- Management
- Restaurant management
- Employee discount
- Referral programme
Quick apply

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General Manager

Puttshack UK -
Watford

Quick apply

Job details

Full-time
Up to £60,000 a year
16 hours ago

Benefits

Discounted gym membership
Employee assistance programme
Private medical insurance
Employee discount
Referral programme

Qualifications

Hospitality
Cost control
Business development
Human resources
Guest services
Financial management
Food safety
Leadership
Financial acumen

Full job description

GENERAL MANAGER

About us: Puttshack is an upscale, tech-infused mini golf experience that appeals to everyone. More than just indoor mini golf, Puttshack leans on its ground-breaking technology to elevate the game, while also serving world-class food and full bar in a cool environment. The Puttshack experience is really all about having fun – and doing something fun – together.

Our Vision

To create experiences where play sparks connection and joy, where our guests choose return to, time and again.

Our Mission

To create lasting memories for people of all generations through a shared, world-class entertainment experience

Our Purpose

To transform mini golf into an extraordinary social experience

Our Promise

Is memory-making fun!

Our beliefs are simple

Play is for all players, shared moments matter most, unpredictability is our secret sauce, and tech powers while play leads.

Our Values:

Bring your ‘A’ game - We strive for excellence in everything we do

Lead the Way - Our associates (staff) embrace and are inspired by change

Own the Fun - We revel in our guests’ enjoyment

Care Deeply - We take great care of our guests, our associates and the communities we call home

The Role:

The General Manager is accountable for the strategic and operational development and ongoing of their business. Under the guidance of the Operations Director they will oversee the Revenue, Service, F&B and Games strategies to ensure the business is run in an efficient and profitable way delivering on all financial, quality and customer satisfaction targets.

Location: Puttshack UK

Working Hours: 45 hours per week inclusive of breaks.

Reports to: Operations Executive

Offerings

Free golf & 50% discount on food and drink for up to 6.
25 days holiday plus bank holidays
Discretionary quarterly bonus
Onboarding plan to set you up for success!
Access to continuous development through a blended learning approach.
The option to join Puttshack’s Private Medical Insurance
Access to Medicash – Our health Cash back benefits platform! Includes, Dental Cover, gym discount, specialist health consultations, health screening, virtual GP, Employee assistance program, medicash discount perks and much more!
Enhanced maternity & Paternity*
Private Medical insurance
Refer a friend – Up to £500 referral fee* (T&Cs apply)
Free meal on shift
Enrolment to our communication community – PuttApp
Wagestream membership - access 50% of your wages as you work, building pots and financial support.

Key Responsibilities:

Strategy

Works with Operations Director to develop a business strategy in line with the venues financial targets
Translates the business strategy into operational plans and targets for each department
Monitors the delivery of business strategy amending throughout the year as appropriate in line with their financial targets
Works with Operations Director and Marketing on promotional strategies that will help deliver revenue targets
Works closely with Operations Director, Commercial Manager and Head of Events on strategies to increase events business and booking
Financial Management
Under the guidance of the Operations Director is responsible for the financial planning (forecasting and budgeting) for the venue
Is accountable for all aspects of the financial control across the venue including Cash, achieving gross food margin, stock control, waste, controllable costs and payroll targets
Delivers budgeted venue EBITDA
Works with the Operations Director to agree an action plan when financial targets will not be achieved

Service

Oversees every stage of the in-venue customer journey to ensure high levels of guest satisfaction are delivered
Is able to step onto the floor as the face of the brand
Monitors the performance of all departments to ensure they are delivering an experience in line with the brands culture and values, acting quickly when they believe these standards are not achieved
Ensures that the venue is set up, operates effectively and is closed in line with operating procedures including the management of external security
Reviews the performance of the kitchen throughout service to ensure the food is deliver to a high standard and in a timely way
Reviews and responds to guest feedback to identify when and why expectations have not been met
Monitors best and worst sellers providing feedback to the Executive Chef and Operations Directors on the F&B offer on customer preferences

Process and Procedure

Manages stock process ensure the team follow the correct purchasing and stock procedures including stock takes, line checks, wastage reports and loss investigations feeding back to the relevant people (Operations Director) as required
Forecasts accurate payroll costs in line with revenue and plans rota accordingly
Ensures the payroll is closed accurately and on time
Ensures their team adhere to all company policies and procedures
Makes sure all equipment is well maintained, clean and in good working
Manages the stock ordering and monitors the delver processes to ensure the correct items are order, received and updated on the system
Manages the team to ensure they follow food hygiene and H&S processes taking corrective actions as required
Ensures all Food Safety Management processes are followed in line with 3rd Party guidance

Essential requirements

At least 2 years working at General Manager level or 3 years working at Assistant General Manager level, within a similar or hospitality business.
Must be located within 1 hour from the Puttshack, Lakeside location.
Leadership Experience: Proven track record of managing teams and leading by example in a hospitality environment, with strong motivational skills.
Operational Management: Experience overseeing day-to-day operations, including front-of-house and back-of-house activities, ensuring high standards of service and efficiency.
Financial Acumen: Strong knowledge of financial management, including budgeting, forecasting, cost control, and profitability maximization.
Guest Service Excellence: Extensive background in delivering and maintaining superior guest experiences, handling complaints, and ensuring customer satisfaction.
Business Development: Experience in driving revenue growth, improving occupancy rates, and identifying new business opportunities, such as events or partnerships.
HR and Staffing: Experience in recruiting, training, scheduling, and managing staff, with a focus on building a positive team culture.
Health & Safety Compliance: Knowledge of local regulations related to food safety, hygiene, and general health and safety practices in hospitality settings.
Vendor and Inventory Management: Experience in managing relationships with suppliers, controlling inventory, and ensuring cost-effective procurement.
Marketing and Brand Management: Familiarity with hospitality marketing strategies, including digital marketing, social media, and customer loyalty programs.
Problem-Solving and Crisis Management: Strong decision-making skills with the ability to manage emergencies, unexpected situations, or operational challenges effectively

If your skills, experience and core values align with this opportunity & ours, we encourage you to apply and become a part of our innovative team, where your skills and passion can make a real impact

INDMANAGE

Quick apply

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