Service delivery analyst Work, Jobs in Aldenham, Hrt (with Salaries)

Junior Operational Security Manager
NTT Ltd —London
- Leadership
- Communication skills
3rd Line Service Delivery Analyst
Moto —Dunstable
- Full-time
- Hybrid work
- Hospitality
- Sick pay
Quick apply
6d
Training and Support SME (Military)
CGI —Leatherhead
- Full-time
- Hybrid work
- Military
- Agile
- Communication skills
Quick apply
Service Delivery Analyst
Toro Risk Solutions —London
- £30,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- AWS
- Annual leave
Quick apply
Service Analyst
Elexon —London
- Up to £47,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
SAP Analyst (15 Month FTC)
Mitsubishi Electric —Hatfield
- £45,000 - £48,000 a year
- Hybrid work
- Sales
- Project management
- IT
- Annual leave
- Employee assistance programme
Quick apply
11d
Business Analyst
Air Charter Service —Surbiton
- Full-time
- Azure
- DevOps
- ERP systems
- Annual leave
Quick apply
First Line Service Desk Analyst
T-Tech —London
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Customer service
- Windows
- Annual leave
Quick apply
User Researcher
Zaizi —Hammersmith
- £55,000 - £65,000 a year
- Hybrid work
- AWS
- Mentoring
- Agile
- Annual leave
- Work from home
Quick apply
11d
Service Lead, Settlement and Insights
Elexon —London
- Up to £69,550 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
12d
Service Protection Analyst (Change, Release, Transition)
Evelyn Partners —London
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
Quick apply
Workplace Service Analyst & Supplier Management
Smiths Detection —Hemel Hempstead
- Full-time
- Hybrid work
- AWS
- Analysis skills
- No degree
Quick apply
6d
Service Desk Analyst
JCDecaux —London
- Full-time
- Customer service
- English
- Windows
Service Desk Analyst
Tony Blair Institute for Global Change —London
- Full-time
- Azure
- Customer service
- Windows
6d
Application Support Analyst
The Pensions Ombudsman —London
- £37,500 a year
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
12d
IS Service Analyst
NSPCC —London
- £28,337 - £31,485 a year
- Customer service
- Organisational skills
- IT
13d
End User Support Analyst
Clarksons —London
- Weekend availability
- Maintenance
- Windows
- Microsoft Office
Business Analyst
Zaizi —London
- £70,000 - £85,000 a year
- Hybrid work
- AWS
- Software development
- APIs
- Annual leave
- Work from home
Quick apply
Product Owner Subscriptions
Epson —Watford
- Hybrid work
- English
- Microsoft Office
- Analysis skills
- Employee assistance programme
- Employee discount
SEO Testing Analyst | Washington State (Remote) | $55-65K
SearchPilot —London
- Full-time
- Remote
- Project management
- JavaScript
- Communication skills
- Annual leave
Quick apply

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Junior Operational Security Manager

NTT Ltd -
London

Apply Now

Job details

Qualifications

CISSP
CEH
CISM
IDS
SIEM
CompTIA Security+
Leadership
SSCP
Communication skills
GCIH

Full job description

What youll be doing:
Key Responsibilities

Service Delivery

Manage and oversee SOC operations and delivery of managed security services to clients.
Monitor service performance against SLAs and KPIs, ensuring consistent and high-quality execution.
Implement standard procedures and best practices for incident management, threat monitoring, and vulnerability assessments.
Serve as the escalation point for client concerns and day-to-day operational issues.
Conduct regular reviews and contribute to client reports and communications.

Incident Response Support

Coordinate and manage incident response efforts in collaboration with senior SOC staff and technical teams.
Ensure timely detection, escalation, containment, and resolution of security incidents.
Support post-incident reviews and help implement recommendations for continuous improvement.

Team Leadership & Development

Lead and mentor a team of SOC analysts, providing regular feedback and training.
Organise team schedules to maintain 24/7 SOC coverage (if applicable).
Promote knowledge sharing and adherence to operational playbooks and standards.

Operational Improvements

Identify opportunities to streamline processes and improve SOC effectiveness.
Support implementation of tools and automation to enhance detection and response.
Assist with operational maturity assessments and track metrics like MTTD and MTTR.

Collaboration and Reporting

Work with internal stakeholders and technical teams to ensure smooth service delivery.
Provide input into customer-facing documentation, such as incident summaries and operational dashboards.

Maintain awareness of emerging threats and ensure appropriate measures are taken

What experience youll bring:
About You

Were looking for a hands-on, proactive professional with the following:

5+ years in a Security Operations Centre or related security environment.
At least 2 years of experience in a team lead or supervisory role.
Strong understanding of incident detection, escalation, and resolution processes.
Experience with tools like SIEM, IDS/IPS, endpoint protection, and threat intelligence platforms.
Ability to manage team performance and guide junior staff in their development.
Excellent verbal and written communication skills.
Strong attention to detail and commitment to quality.
Relevant certifications (e.g., CompTIA Security+, GCIH, SSCP, CEH); CISSP or CISM is a plus but not mandatory.
Eligible for UK SC clearance.

Who we are:
At NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R Make this the place where you belong, learn, and build your network. Make this the place whereyougrow.

what well offer you:
We offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.

You can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/

We are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are also a proud Disability Confident Committed Employer - we arecommitted to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know.Join us in building a truly diverse and empowered team.

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service delivery analyst jobs in aldenham, hrt

Junior Operational Security Manager

3rd Line Service Delivery Analyst

Training and Support SME (Military)

Service Delivery Analyst

Service Analyst

SAP Analyst (15 Month FTC)

Business Analyst

First Line Service Desk Analyst

User Researcher

Service Lead, Settlement and Insights

Service Protection Analyst (Change, Release, Transition)

Workplace Service Analyst & Supplier Management

Service Desk Analyst

Service Desk Analyst

Application Support Analyst

IS Service Analyst

End User Support Analyst

Business Analyst

Product Owner Subscriptions

SEO Testing Analyst | Washington State (Remote) | $55-65K

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