Client success manager Work, Jobs in Alderley Park, Chs (with Salaries)

Client Success Manager (North American Market)
PHMG Careers —Manchester
- £36,500 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Success Manager
Housr —Manchester
- Hybrid work
- CRM software
- Travel
- Communication skills
Quick apply
4d
Customer Success Manager
Street Group —Manchester
- £27,000 - £33,000 a year
- Full-time
- Hybrid work
- English
- Communication skills
- Work from home
- Flexible schedule
Quick apply
Client Success Manager
VALD —Manchester
- Full-time
- Microsoft Office
- Travel
- Organisational skills
Quick apply
11d
Customer Success Manager
Metropolis —Stockport
- £35,000 - £40,000 a year
- Salesforce
- Data analysis skills
- No experience needed
- Life insurance
Quick apply
Customer Success Manager (Key Accounts)
PHMG Careers —Manchester
- £40,000 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Client Retentions Manager
PHMG Careers —Manchester
- £35,000 - £62,500 a year
- CRM software
- Organisational skills
- In-person
- Profit sharing
- Health & wellbeing programme
Quick apply
13d
Client Onboarding Manager
Williams Stanley and Co —Manchester
- £30,000 - £35,000 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
VodafoneThree - Account Manager, Multinational Customers
Vodafone —Stoke-on-Trent
- Full-time
- Sales
- Business development
- Contracts
- Employee discount
11d
Business Development Executive
Service Innovation Group UK —Stoke-on-Trent
- £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Annual leave
- Employee assistance programme
Quick apply
Partner Success Manager
Xero —Manchester
- Full-time
- Hybrid work
- Presentation skills
- Accounting
- Communication skills
Customer Success Manager - UK - M/F/D
AB Tasty —Manchester
- Full-time
- Hybrid work
- English
- Travel
- In-person
Quick apply
Sr Customer Sucess manager
Zenoti —Manchester
- Communication skills
Quick apply
7d
Account Manager
Air IT —Northwich
- Full-time
- Annual leave
- Employee assistance programme
Regional Account Manager, UK North
Proofpoint —Manchester
- From £100,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
Sales Manager - European Football
SPORTFIVE Global Holding GmbH —Altrincham
- Hybrid work
- Sales
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
6d
Customer Service Team Leader - 12 Month Fixed Term Contract
AJ Bell —Manchester
- £30,900 - £35,020 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee assistance programme
- Gym membership
Quick apply
Key Account Manager - Full Time (office based)
Ecosave Gas and Power —Manchester
- £30,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Health & wellbeing programme
- Referral programme
Quick apply
4h
Groups & Events Sales Executive
Melia Hotels International —Manchester
- Full-time
- Spanish
- English
- Hotel
- Employee discount
- Referral programme
Quick apply
13d
Account Manager
BCN Group —Manchester
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply

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Client Success Manager (North American Market)

PHMG Careers -
Manchester

Quick apply

Job details

£36,500 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Company events
Employee assistance programme
Enhanced paternity leave
Life insurance

Qualifications

Customer service
B2B
Account management
Communication skills

Full job description

Compensation package: £36,500 basic (£55,000 OTE)

Office location: Old Trafford, Manchester, M16 0PQ

Working hours: Monday - Thursday 1pm - 10pm, Friday 1pm - 6pm

Reports to: Client Services Manager

We are seeking a dynamic and results-orientated Client Success Manager to join our team. As a Client Success Manager at PHMG, you will play a crucial role in ensuring the seamless execution of audio branding strategies for our esteemed clients. Working in close collaboration with our clients, creative teams, and technology experts, you will translate brand visions into sonic identities. Acting as a seamless extension of our client's business, you take on the role of a trusted advisor and partner. Your approach is consultative, taking the time to understand your clients brand and offering tailored, strategic guidance.

Your responsibilities go beyond account management; you are the driving force behind ensuring our clients receive not just a service, but an unparalleled experience. The role demands exceptional interpersonal skills and a deep understanding of what world-class customer service truly means. You'll have a passion for fostering meaningful client relationships and be dedicated to delivering exceptional experiences, contributing to our continued success and the satisfaction of our valued clients.

Being both highly organised and strategic is not just a skill set but a mindset that shapes the way you approach every project. Your organisational acumen allows you to manage intricate details and intricate timelines, ensuring that nothing falls through the cracks. Simultaneously, your strategic thinking enables you to foresee the bigger picture, aligning each project with the overarching goals of the client and the company. Your passion for excellence fuels your determination to achieve those goals. It's not just about meeting goals; it's about surpassing them, setting new benchmarks, and continuously raising the bar for what success means.

Strategic objectives and responsibilities:

Working closely with your clients to understand their brand values, objectives, and target audience, developing robust relationships built on trust and respect.
Providing prompt and clear communication at every stage of the project, keeping clients informed about project progress, milestones achieved, and any potential challenges.
Collaborating with our creative and technology experts to translate client requirements into impactful audio branding solutions.
Using data-drive insights to manage multiple projects simultaneously, from concept to delivery.
Taking an organized approach which ensures that each project receives the attention it deserves, guaranteeing timely delivery without compromising quality.
Using your ability to foresee challenges and proactively develop solutions that ensure projects stay on track, even in the face of unexpected obstacles.
Approaching your KPI's with a sense of ownership, embodying a relentless commitment to delivering exceptional results.
Maintaining thorough records of client interactions, project progress, and feedback.
Embracing a mindset of continuous improvement, seeking out feedback from your peers and management.

Measures of success:

Extensive experience in a process driven B2B Account Management role
Unrivalled attention to detail, creativity and initiative
Ability to spot opportunity to increase revenue within account base
Highly organised with the ability to manage multiple ongoing projects simultaneously
Excellent communication skills, both written and verbal

What you'll get in return:

Free PureGym membership after 3-months served
Cycle to work scheme
23 days annual leave plus bank holidays, increasing with length of service
Additional half day off for birthday
Enhanced maternity, paternity and adoption leave
Two volunteer days per year for a charity of your choice
Smart pension scheme
Life insurance and critical illness cover
All expenses paid company events in sought after venues
Free fruit & breakfast
Company sports teams
On-site barber and beautician
Car valet service
Career development directly linked to your performance
Fundraising initiatives for our registered charity – the PHMG Foundation
Dedicated Employee Assistance Programme

About PHMG:

Established in 1998, PHMG has grown from a Manchester-founded creative business into the world's leading audio branding agency. Today, we partner with almost 40,000 clients across more than 50 countries, including global brands such as Coca-Cola, Samsung, Adidas and Audi, alongside ambitious SMEs in virtually every sector. Innovation fuels everything we do. From day one, we set out to redefine audio branding by harmonising creativity, technology and measurable results. That mindset continues to shape our evolution as we expand beyond sound into a broader suite of client communication services. In 2025, PHMG entered a defining new chapter as an employee-owned business. Ownership now sits with the people who power our creativity, performance and growth. It strengthens our independence, sharpens our long-term focus and ensures success is shared. We are proud recipients of the King's Award for Enterprise, recognised for innovation, growth and performance excellence. Today, more than 800 colleagues across six global offices collaborate to deliver work that blends artistry with commercial impact. Joining PHMG means becoming part of a people-powered, future-focused company that values creativity, champions diversity and invests in professional growth. Sound good?

INDUKSO

#LI-MS1

Quick apply

Refine Your Search

client success manager jobs in alderley park, chs

Client Success Manager (North American Market)

Client Success Manager

Customer Success Manager

Client Success Manager

Customer Success Manager

Customer Success Manager (Key Accounts)

Client Retentions Manager

Client Onboarding Manager

VodafoneThree - Account Manager, Multinational Customers

Business Development Executive

Partner Success Manager

Customer Success Manager - UK - M/F/D

Sr Customer Sucess manager

Account Manager

Regional Account Manager, UK North

Sales Manager - European Football

Customer Service Team Leader - 12 Month Fixed Term Contract

Key Account Manager - Full Time (office based)

Groups & Events Sales Executive

Account Manager

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