technical support occupations Work, Jobs in aldershot, ham (with Salaries)

Audio Visual Support Technician (Remote)
AVI-SPL —Farnborough
- Full-time
- Remote
- Customer service
- Windows
- Organisational skills
9d
Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
10d
IT Support Technician
OneTouchServices —Bagshot
- £26,000 - £30,000 a year
- Full-time
- Customer service
- Windows
- In-person
Quick apply
4d
1st/2nd Line IT Support Engineer - Farnborough
Microbyte Solutions Ltd —Farnborough
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick apply
6d
IT Support - Trainee
ramsac —Guildford
- £26,000 - £27,000 a year
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
6d
Customer Service Desk Analyst
M Group —Farnborough
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
4d
IT Support Services Agent
QinetiQ —Farnborough
- Full-time
- Azure
- Windows
- Microsoft Office
- Employee discount
First Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
Senior IT Technician
Learning Partners —Guildford
- £31,481 - £33,764 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
12d
Technology Support Officer
Wokingham Borough Council —Wokingham
- £31,537 - £35,413 a year
- Full-time
- Annual leave
- Employee assistance programme
6d
Software Support Consultant (Finance)
Mysoft —Fleet
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- ERP systems
- Free parking
- Employee assistance programme
Quick apply
11d
1st Line Support Analyst
FluidOne —Camberley
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
End User Support
NECSWS —Bracknell
- Full-time
- Software troubleshooting
- Windows
- Microsoft Office
- Annual leave
Desktop Support Technician
Flexera Software, Inc. —Bracknell
- Weekend availability
- Computer Science
- Engineering
- Windows
Entry Level IT
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £22,568.00 - £26,436.80 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Employee assistance programme
Quick apply
IT Operations Apprentice
QA Apprenticeships —Farnborough
- £16,500 a year
- Full-time
- Azure
- Windows
- Microsoft Office
- Free parking
- Employee assistance programme
11d
Technical Support Engineer
Barracuda Networks Inc. —Reading
- Salesforce
- English
- Windows
Quick apply
6d
Second Line Support
SOUTHERN COMMUNICATIONS LIMITED —Basingstoke
- £26,000 - £32,000 a year
- Full-time
- Software troubleshooting
- Driving
- IT
- Free parking
- Employee assistance programme
Quick apply
Technical Support Engineer
Fujitsu —Basingstoke
- Full-time
- Oracle
- Linux
- Annual leave
- Employee assistance programme
IT - 1st Line IT Technical Support
Global 4 Communications Limited —Horsham
- Full-time
- Referral programme
Quick apply

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Audio Visual Support Technician (Remote)

AVI-SPL -
Farnborough

Apply Now

Job details

Full-time
9 days ago

Benefits

Company pension

Qualifications

Customer service
Windows
Rally (agile software)
Organisational skills
Computer skills
Communication skills
Intune

Full job description

Description:

WHO WE ARE

AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward.

WHAT YOU’LL DO

This position is for remote assistance (UK) and is responsible for collaborating with our client’s management team and other company employees to deliver an array of customer service focusing on post integration and installation assistance in conference rooms. The technician will support customers in the EMEA and APAC region depending on timeframe, and work with a staff based in the U.S. (Indianapolis, IN) where our customer's primary offices are located.

Day-To-Day Responsibilities:

Provide remote assistance and training to end users in the operation of AV systems user controls.
Perform routine remote maintenance checks & services on AV systems.
Perform remote basic troubleshooting on AV systems for break fix resolutions.
Operate and test daily functionality of all AV and integrated conference rooms.
Perform routine remote testing and problem diagnosis for projectors microphones speakers amplifiers & LCD/Plasma Displays.
Perform preventative maintenance to resolve problem or identify resolution to appropriate vendor or manufacturer.
Troubleshoot AV/V problems last minute as required as well as non-critical situations.
Assist with company meetings/functions that require use of AV infrastructure (audio video conferencing webcasting visual display or projection and control system (AMX Crestron) operations.
Interact with client Customer Help Desk ticketing system to respond to end user requests.
Coordinates with client staff to determine AV basic infrastructure requirements for any new conference room or media design.
Responsible for escalating all “next level” break fix issues to their manager for resolution.
Perform remote testing for local and regional offices.
Other duties assigned as needed.

Education/Skills and Abilities:

Knowledge of Logitech, Microsoft Teams Rooms, Rally Cameras, Intel Unite, and other videoconference applications.
Knowledge of Crestron Toolbox and Crestron Remote, Windows 10 RDP preferred.
Basic knowledge of MS Intune and MS Teams Admin Center and Biamp Tesira SW preferred.
Demonstrated working knowledge of AV practices and procedures
Videoconferencing experience including operation call set-up and equipment
Demonstrated AV Control experience including Crestron Extron and/or AMX
Experience and knowledge of web conferencing tools such as WebEx and Cisco meeting place a plus
Familiar with MS MTR Flex and TAP systems is a plus Exceptional knowledge and experience with MS Teams and MS Teams Live Direct end user support on the operation and use of collaboration tools.
Effective communication and interaction with employees, clients and colleagues and the ability to work effectively with all levels of the organization.
Ability to test equipment and perform basic troubleshooting.
Ability to work and think independently and ensuring to meet deadlines.
Basic computer knowledge.
Knowledge of basic signal flow for audio video and control.
Ability to balance multiple tasks with changing priorities.
Strong organizational skills and excellent attention to detail.
Excellent communication and interpersonal skills both verbal and written.
Demonstrated customer service focus and client communication skills.
Minimum high school diploma or equivalent

WHY YOU’LL LIKE WORKING HERE

Private Heathcare, Dental, Pension
Paid holidays and PTO
Enjoyable and dynamic company culture
Training and professional development opportunities

MORE ABOUT US

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor.

Apply Now

Refine Your Search

technical support occupations jobs in aldershot, ham

Audio Visual Support Technician (Remote)

Customer Success and Support Analyst at everyLIFE Technologies

IT Support Technician

1st/2nd Line IT Support Engineer - Farnborough

IT Support - Trainee

Customer Service Desk Analyst

IT Support Services Agent

First Line Support

Senior IT Technician

Technology Support Officer

Software Support Consultant (Finance)

1st Line Support Analyst

End User Support

Desktop Support Technician

Entry Level IT

IT Operations Apprentice

Technical Support Engineer

Second Line Support

Technical Support Engineer

IT - 1st Line IT Technical Support

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