Customer relations manager Work, Jobs in Aldridge, Wmd (with Salaries)

Employee Relations Advisor
Poundland —Walsall
- Up to £35,000 a year
- Hybrid work
- Continuous improvement
- Communication skills
- Free parking
- Employee discount
Lead Online Manager
Sainsbury's —Sutton Coldfield
- £36,250 a year
- Management
- Leadership
- Employee discount
4d
Customer and Trading Manager - Online
Sainsbury's —Sutton Coldfield
- £31,700 a year
- Management
- Customer service
- Leadership
- Employee discount
3d
Lead Customer Experience Manager
Sainsbury's —Birmingham
- £36,250 a year
- Management
- Leadership
- Employee discount
Service Centre Manager
Culligan UK limited —Wolverhampton
- Full-time
- CRM software
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Customer Relationship Manager
nGeneration —Tipton
- £32,000 a year
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
Quick apply
Customer Experience Manager
Sainsbury's —Redditch
- £32,700 a year
- Management
- Leadership
- Employee discount
13d
Director Business Development
Nationwide Building Society —Birmingham
- £70,000 - £90,000 a year
- Full-time
- Travel
- Financial services
- Business
Service Manager
Spring Housing Association —Coventry
- Up to £32,000 a year
- Weekend availability
- Management
- Supervising experience
- Leadership
- Annual leave
- Sick pay
Quick apply
8d
Customer Services Team Manager
Coventry City Council —Coventry
- £33,699 - £39,862 a year
- Call to connect
- IT
- Communication skills
7d
General Merchandise Manager
Sainsbury's —Wolverhampton
- From £32,700 a year
- Management
- Leadership
- Employee discount
Contact Centre Team Manager
Vax Ltd —Droitwich
- Up to £32,000 a year
- Weekend availability
- Hybrid work
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
8d
Document Controller/Office Administrator
McDermott Civil & Engineering Ltd —Birmingham
- Full-time
- Master's degree
- IT
- Construction experience
- Free parking
Quick apply
General Manager
Birmingham Masjid and Dawah Centre —Birmingham
- £28,982.02 - £40,016.83 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
Quick apply
12d
Regional Manager
WM Trains —Birmingham
- £60,000 - £65,000 a year
- Full-time
- Continuous improvement
- Employee assistance programme
1d
Regional Manager
Stroma Building Control —Cannock
- £75 - £80 an hour
- Full-time
- Microsoft Office
- Project management
- Team management
- Annual leave
- Referral programme
Quick apply
Commercial Manager
Equans —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Negotiation
- Annual leave
- Employee assistance programme
Senior Lettings Manager - UK
Dwelly —North West Leicestershire
- Management
- Sales
- Leadership
Senior Football & Education Officer (Wolves Foundation)
Wolverhampton Wanderers FC —Wolverhampton
- Weekend availability
- Project management
- Travel
- Mentoring
Strategic Partnerships Manager
VEYL LTD —Stone
- £26,000 - £85,000 a year
- Full-time
- Hospitality
- Business development
- Organisational skills
- Free parking
Quick apply
1d

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customer relations manager jobs near aldridge, wmd

Employee Relations Advisor

Poundland -
Walsall

Apply Now

Job details

Permanent
Up to £35,000 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Continuous improvement
Communication skills

Full job description

About The Role

We are looking for an Employee Relations Advisor to join the People team, based from our Customer Support Centre in Walsall. The role will work on a hybrid basis.

The Employee Relations Advisor will provide employee relations advice and guidance to our network of retail stores and manage a high-volume employee relations caseload in accordance with Company policy, procedures and best practice.

As Employee Relations Advisor, you will:

Provide consistent expert advice to the store network and Area Managers on HR policy and procedures.
Advising predominately over the phone and via email on all HR casework such as absence, performance, grievance, disciplinary and contractual queries.
To produce accurate HR casework documentation to a high standard in line with the service level agreement.
In conjunction with the team, highlight any trends or inconsistencies to be used in identifying opportunities for continuous improvement.

We are looking with someone with:

Strong experience of working in an Employee Relations Advisor role from within a multi-sited and fast-paced environment.
Proven experience of managing a large employee relations caseload including absence, performance, grievance, disciplinary cases.
Ability to prioritise high volume workload with an awareness of implication in respect of cost and risk.
Strong communication skills with the ability to present recommendations in a confident and business-like manner.
The ability to identify opportunities for continuous improvement that will impact on business performance, productivity and the development of HR within the business

We offer rewards that go beyond the payslip, including:

10% employee discount card with increased discount events over the year.
Celebrate your birthday, you’ll get an extra day off for your birthday.
28 days holiday a year inc banks, rising by one day a year up to 33 days.
Annual bonus scheme, with the opportunity to earn up to 10% of your base salary.
Free parking onsite.
We put wellbeing first through our partnership with Retail Trust which gives you and your family access to a fantastic range of resources.
My Staff Shop, giving you an amazing number of discounts and shopping vouchers.
For those unexpected moments, our partnership with stream enables you to access up to 50% of your monthly earned wages early, along with savings and financial advice.
Training and development opportunities, we want you to grow your career with us, be that through one of the qualifications we offer or internal programmes, this role can be just the first step.
Plus, life assurance, loyalty service awards and people's pension.

Bring your energy, teamwork, and get stuck in approach — and we’ll help you build your career with us!

We’re committed and proud to our inclusive culture, and that starts with the recruitment and selection process. If you require a reasonable adjustment during the recruitment process, please do share this with us on your application form and we’ll make every effort to meet your needs.

Apply Now

Refine Your Search

customer relations manager jobs in aldridge, wmd

Employee Relations Advisor

Lead Online Manager

Customer and Trading Manager - Online

Lead Customer Experience Manager

Service Centre Manager

Customer Relationship Manager

Customer Experience Manager

Director Business Development

Service Manager

Customer Services Team Manager

General Merchandise Manager

Contact Centre Team Manager

Document Controller/Office Administrator

General Manager

Regional Manager

Regional Manager

Commercial Manager

Senior Lettings Manager - UK

Senior Football & Education Officer (Wolves Foundation)

Strategic Partnerships Manager

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