Operational support grade Work, Jobs in Alfreton, Dby (with Salaries)

Returns & Quality Operative
Legend London —Castle Donington
- From £9 an hour
- Full-time
- Customer service
- English
- In-person
- Free parking
Quick apply
8d
[6798] Control Room Operator
National Highways —Nottingham
- £36,262.50 - £37,762.50 a year
- Typing
- Communication skills
13d
Operational Support Officer
HM Courts & Tribunal Service —Sheffield
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
13d
Operational Support Officer
HM Courts and Tribunals Service —Sheffield
- £25,582 a year
- Part-time
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
13d
School Services and Office Manager
East Midlands Education Trust —Ripley
- £34,434 - £36,363 a year
- School
1d
Apprentice Technical Support Engineer
One Big Circle —Derby
- £9 an hour
- Full-time
- Schematics
- Engineering
- Analysis skills
Quick apply
5d
Cancer Information and Support Coordinator
Weston park cancer charity —Sheffield
- £22,575.20 - £25,396.80 a year
- Part-time
- Presentation skills
- In-person
- Communication skills
- Sick pay
Quick apply
4d
Corporate Project Officer (2 positions)
Erewash Borough Council —Ilkeston
- £39,152 - £42,839 a year
- Full-time
- Hybrid work
- Data analysis skills
- Project management
- Travel
- Free parking
- Annual leave
Quick apply
11d
Deputy Manager
Sheffield Health Partnership University NHS Foundation Trust —Sheffield
- Part-time
10d
Access Co-ordinator
University of Sheffield —Sheffield
- £27,319 - £33,951 a year
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee discount
Residential Support Worker
Treetops Children's Homes —Derby
- Part-time
- Working with children
- In-person
- Care plans
Quick apply
1d
Project Officer / Assistant Project Manager
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Temporary
- Microsoft Office
- Organisational skills
- Communication skills
9d
Veteran Transition Support Officer
Care after Combat —Burton-On-Trent
- £30,385 a year
- Remote
- Driving
- In-person
- Communication skills
- Sick pay
Quick apply
Operations Support Officer
University of Sheffield —Sheffield
- £27,319 - £31,236 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Mentoring
- Annual leave
- Employee discount
12d
RMS Coordinator
Sheffield City Council —Sheffield
- £30,024 - £32,597 a year
- Temporary
- Maintenance
- Organisational skills
- IT
9d
Operational Excellence & Continuous Improvement Manager
DHL —Derby
- £45,000 - £50,000 a year
- Monday to Friday
4d
Production Radiochemist
Alliance Medical Ltd —Sheffield
- £33,450 a year
- Nights as needed
- Laboratory experience
- Analysis skills
- Organisational skills
Quick apply
12d
Internal Audit Associates
Derby City Council —Derby
- £20 - £24 an hour
- Call to connect
- Hybrid work
Firefighter (Airport Fire & Rescue Service)
Doncaster City Council —Sheffield
- £34,434 - £38,221 a year
- Weekend availability
- Relocation assistance
- Annual leave
8d
Junior Service Desk Analyst
Home Office —Sheffield
- £28,820 a year
- Full-time
- Customer service
- Analysis skills
- Presentation skills
- Annual leave
6d

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Returns & Quality Operative

Legend London
Castle Donington

Quick apply

Job details

Permanent | Full-time
From £9 an hour
8 days ago

Benefits

Free parking
Casual dress
On-site parking

Qualifications

Customer service
English
Communication skills

Full job description

Role Purpose

The Returns & Quality Operative is responsible for processing all returned goods efficiently, accurately, and in line with company quality standards. The role ensures returned stock is inspected, graded, and routed correctly to minimise loss, protect product integrity, and support excellent customer experience.

Key ResponsibilitiesReturns Processing

Receive, log, and process customer returns in the warehouse management system (WMS).
Verify returned items against order details, return notes, and system records.
Identify incorrect, incomplete, or unauthorised returns and escalate where required.
Ensure all returns are processed within agreed SLAs to support customer service and stock accuracy.

Quality Inspection & Grading

Conduct detailed visual and functional inspections of returned products.
Grade items according to company criteria (e.g., resaleable, refurbish, damaged, scrap).
Identify manufacturing faults, transit damage, or customer misuse.
Photograph defects and record findings to support claims, investigations, or supplier feedback.

Stock Handling & Disposition

Repackage, relabel, or prepare items for resale where appropriate.
Segregate stock requiring refurbishment, repair, or disposal.
Update inventory records to ensure accurate stock levels and traceability.
Support stock movements between returns, QC, and main warehouse locations.

Compliance & Reporting

Follow all Health & Safety procedures, including safe manual handling and PPE use.
Report recurring issues, product faults, or trends to the Returns Supervisor or Quality Lead.
Maintain accurate documentation for audits, supplier claims, and internal reporting.
Support continuous improvement initiatives within the returns and QC process.

Skills & Competencies

Strong attention to detail and accuracy.
Ability to assess product condition and make sound quality decisions.
Good communication skills for liaising with warehouse, customer service, and suppliers.
Basic IT literacy (WMS, tablets, scanners, photo capture).
Organised, methodical, and able to work independently.
Positive team attitude and reliability.

Experience & Requirements

Previous experience in returns, QC, or warehouse operations preferred.
Comfortable with manual handling and working in a fast‑paced environment.
Understanding of product quality standards (training provided).
Ability to work to deadlines and maintain high accuracy levels.

Performance Indicators

Returns processing accuracy and speed.
Quality grading accuracy and consistency.
Stock integrity and correct disposition of returned items.
Compliance with safety and operational procedures.
Contribution to reducing avoidable losses and improving customer satisfaction.

Pay: From £9.00 per hour

Benefits:

Casual dress
Free parking
On-site parking

Ability to commute/relocate:

Castle Donington DE74 2PY: reliably commute or plan to relocate before starting work (preferred)

Experience:

Clothing Returns: 1 year (required)

Language:

English (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

operational support grade jobs in alfreton, dby

Returns & Quality Operative

[6798] Control Room Operator

Operational Support Officer

Operational Support Officer

School Services and Office Manager

Apprentice Technical Support Engineer

Cancer Information and Support Coordinator

Corporate Project Officer (2 positions)

Deputy Manager

Access Co-ordinator

Residential Support Worker

Project Officer / Assistant Project Manager

Veteran Transition Support Officer

Operations Support Officer

RMS Coordinator

Operational Excellence & Continuous Improvement Manager

Production Radiochemist

Internal Audit Associates

Firefighter (Airport Fire & Rescue Service)

Junior Service Desk Analyst

I want to receive the latest job alerts for operational support grade in alfreton, dby

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