User experience manager Work, Jobs in Allestree, Dby (with Salaries)

Property Repairs Helpdesk Supervisor – CAS-2
Nacro —Derby
- £31,982 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Security Team Member
University of Derby —Derby
- £32,217 - £38,170 a year
- Full-time
- Customer service
- Analysis skills
- University
- Annual leave
- Employee assistance programme
14d
Facilities Manager
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Quick apply
Sterile Services Team Leader
Steris —Derby
- £26,969 a year
- Overtime
- IT
- Annual leave
Quick apply
Business Development Representative
KERRIDGE COMMERCIAL SYSTEMS CORP —Nottingham
- Full-time
- Hybrid work
- CRM software
- ERP systems
- IT
- Annual leave
- Work from home
Quick apply
Activities Coordinator
Rosmead Healthcare Ltd —Derby
- From £13.05 an hour
- Full-time
- Nursing home
- In-person
- Care plans
- Free parking
Quick apply
14d
Chief Operating Officer
Flint Bishop —Derby
- Full-time
- Management
- Human resources
- Leadership
- Free parking
- Employee discount
Quick apply
Facilities Manager
JLL —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Housing Officer - Derby
Serco Plc —Derby
- £29,250 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Maintenance
- Annual leave
- Employee assistance programme
Operational Lead – MP Connect
Mineral Products Qualification Council (MPQC) —Eastwood
- From £26,000 a year
- Part-time
- Management
- Customer service
- Supervising experience
Quick apply
International Compliance Advisor
University of Derby —Kedleston
- £26,981 - £32,445 a year
- Weekend availability
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Mental Health Support Worker
New Spring Lodge —Derby
- From £12.71 an hour
- Full-time
- Applied behaviour analysis
- Medication administration
- Experience working with children
- Sick pay
Quick apply
Customer Service Representative
RXO, Inc. —Derby
- £26,437 - £26,500 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Employee assistance programme
- Life insurance
Complex Needs Team Leader
Prudent Supported Living Limited —Long Eaton
- £14.50 an hour
- Full-time
- IT
- In-person
- Care plans
- Free parking
- Paid training
Quick apply
Head of Health Safety and Wellbeing
Balfour Beatty —Derby
- Hybrid work
- Leadership
- Annual leave
9d
Care Coordinator
Cera Care —Derby
- £29,100 a year
- Temporary
- Employee assistance programme
- Employee discount
9d
UK Change Manager
ASSYSTEM —Derby
- Full-time
- Hybrid work
- Master's degree
- Business
Quick apply
Night Manager
ASDA —Derby
- Weekend availability
- Supervising experience
- In-person
- Retail management
- Annual leave
- Employee assistance programme
11d
Production Administration Controller
BCT Aviation Maintenance Ltd —Castle Donington
- £34,320 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
16h
Area Sales Manager
Scruffs Workwear LTD —Nottingham
- £32,507.95 - £63,662.10 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
Quick apply
11d

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Property Repairs Helpdesk Supervisor – CAS-2

Nacro -
Derby

Quick apply

Job details

Permanent | Full-time
£31,982 a year
8 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Maintenance
Microsoft Office
Administrative experience
Supervising experience
Organisational skills
Leadership
Communication skills

Full job description

Location: Derby
Job Type: Full Time, Permanent
Salary: £31,982 per annum
Working Hours: 37.5 hours per week
Enhanced dbs required

Some organisations talk about making a difference, at Nacro, do it every day.

We support people to build brighter futures, helping individuals overcome barriers and move forward with confidence. To do this, we need passionate, committed people who want to make a real difference.

We are now looking for a Property Repairs Helpdesk Supervisor to join our Community Accommodation Service – 2 (CAS-2) Property Team in Derby. This is an exciting opportunity to play a key role in delivering an effective repairs and maintenance service across Nacro’s CAS-2 property portfolio.

Who Are We Looking For?

We are looking for an organised and proactive supervisor who can support the smooth running of the CAS-2 Property Repairs Helpdesk while leading and motivating a small team.

You will work closely with operational teams, surveyors, contractors, landlords, and external stakeholders to ensure repairs are delivered efficiently, contractual targets are achieved, and service standards remain high.

This role is ideal for someone with experience in property repairs or maintenance within the social housing or private rented sector who is ready to step into, or further develop within, a supervisory position.

Key Responsibilities

Supervise the day-to-day operation of the CAS-2 Property Repairs Helpdesk, ensuring efficient service delivery
Support and guide Helpdesk staff, maintaining appropriate staffing levels and team performance
Ensure repair requests are processed promptly and in line with contractual and performance targets
Resolve queries and support problem-solving to ensure effective outcomes for service users and stakeholders
Liaise with CAS-2 Managers and commissioners regarding repair progress and escalated issues
Work collaboratively with surveyors, operational teams, contractors, landlords, and the Nacro Leasing Team
Oversee contractor performance updates to ensure jobs are allocated effectively and deliver value for money
Coordinate responses to repair quality concerns and ensure learning informs contractor and landlord reviews
Support pre- and post-inspections and property condition surveys alongside surveyors
Compile and analyse repairs and maintenance data to produce performance reports and KPI information
Deputise for the Property Repairs Helpdesk Manager during periods of absence

Who Will Thrive in This Role?

Strong communicators who can confidently engage with a range of internal and external stakeholders
Organised professionals who can manage competing priorities and work effectively under pressure
Detail-focused individuals with strong administrative and reporting skills
Collaborative team players with leadership or supervisory experience
Problem-solvers who can respond positively to challenges and changing priorities

Essential Skills & Experience

Minimum of two years’ experience in property repairs and maintenance within the social housing or private rented sector
Ideally experienced within a property repairs helpdesk environment
Strong understanding of the rented and/or social housing sector
Experience managing complex administrative systems
Excellent written and verbal communication skills
Strong organisational skills with the ability to prioritise workloads and meet deadlines
Experience monitoring KPIs and producing performance reports
Good ICT skills, including Microsoft Excel, Word, and Outlook
Excellent attention to detail

Why Join Nacro?

At Nacro, you’ll be part of an organisation committed to creating positive change for individuals and communities across the UK. We value diversity, inclusion, collaboration, and professional development, and we’re committed to supporting our colleagues to thrive.

If you’re looking for a rewarding role where your skills can make a genuine impact, we’d love to hear from you.

Quick apply

Refine Your Search

user experience manager jobs in allestree, dby

Property Repairs Helpdesk Supervisor – CAS-2

Security Team Member

Facilities Manager

Sterile Services Team Leader

Business Development Representative

Activities Coordinator

Chief Operating Officer

Facilities Manager

Housing Officer - Derby

Operational Lead – MP Connect

International Compliance Advisor

Mental Health Support Worker

Customer Service Representative

Complex Needs Team Leader

Head of Health Safety and Wellbeing

Care Coordinator

UK Change Manager

Night Manager

Production Administration Controller

Area Sales Manager

I want to receive the latest job alerts for user experience manager in allestree, dby

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