Automotive Work, Jobs in Altham, Lan (with Salaries)

Customer Service Advisor
The Vella Group —Great Harwood
- £29,724.50 a year
- Part-time
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Apprentice
KwikFit —Accrington
- £16,505.60 - £22,392.32 a year
- Full-time
- English
- Mentoring
- School
- Employee discount
3d
Car Sales Consultant - Used Cars
GreenLightMotors Ltd —Great Harwood
- Up to £50,000 a year
- Full-time
- In-person
- Free parking
- Employee discount
Quick apply
Sales Executive - Blackburn Audi
Audi —Blackburn
- Full-time
- Sales
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Tyre fitter
Malvern Autos —Burnley
- £60 - £110 a day
- Full-time
- Heavy lifting
- Customer service
- Maintenance
- Free parking
Quick apply
2d
Lab Technician/ Manufacturing Assistant
Specsavers —Blackburn
- Full-time
- Time management
- Annual leave
- Employee discount
4d
Apprentice Autocare Technician
GTG —Blackburn
- Full-time
- Maintenance
- Driving
- Automotive diagnostics
Driver - Preston Audi
Audi —Preston
- Full-time
- Customer service
- Driving
- Employee assistance programme
- Employee discount
Quick apply
9d
Sales Consultant - Toyota
Vantage Motor Group —Blackburn
- £49,223.60 a year
- Weekend availability
- Sales
- Communication skills
- Annual leave
Vehicle Appraiser
Arnold Clark —Accrington
- £0.01 a year
- Computer literacy
- Driving
- Communication skills
- Annual leave
- Employee discount
Quick apply
10d
Vehicle Progressor - Toyota and Lexus
Vantage Motor Group —Preston
- £29,384.10 a year
- Full-time
- Communication skills
Executive Assistant
XLCR Vehicle Management Ltd —Colne
- £26,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Data entry
- Employee assistance programme
- Employee discount
Quick apply
11h
Vehicle Detailer, Used Cars - Manchester
Tesla —Manchester
Ambulance Vehicle Preparation (AVP) Operative -Huddersfield
Yorkshire Ambulance Service NHS Trust —Huddersfield
- £25,272 a year
- Weekend availability
- Hybrid work
- No experience needed
- Annual leave
- Employee assistance programme
Operations Manager - Fleet Services
DHL —Manchester
- Up to £60,000 a year
- Analysis skills
- Leadership
Parts Sales Executive - Preston TPS
Volkswagen —Preston
- Full-time
- IT
- Communication skills
- Employee stock purchase plan
- Employee assistance programme
Quick apply
14d
Transaction Manager
Marshall Motor Group —Blackburn
- £30,000 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
New Car Sales Consultant
VIP Gateway —Salford Quays
- £28,500 - £80,000 a year
- Full-time
- Sales
- In-person
- Negotiation
- Gym membership
- Referral programme
Quick apply
Tyre Fitter
KwikFit —Blackburn
- Full-time
- Employee assistance programme
- Employee discount
Service Advisor
D. M. Keith —Bradford
- Up to £37,948.13 a year
- Full-time
- No experience needed
- Communication skills
- Employee discount

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Customer Service Advisor

The Vella Group -
Great Harwood

Quick apply

Job details

Part-time
£29,724.50 a year
10 days ago

Benefits

Free parking
Company pension
Employee discount
Childcare
On-site parking

Qualifications

Customer service
Communication skills

Full job description

Customer Services Advisor

Great Harwood

£29, 724.50 FTE

25 hours per week

About The Vella Group

The Vella Group is one of the UK’s leading accident repair specialists, known for delivering high-quality repairs and exceptional customer service. With multiple sites across the UK and strong partnerships with insurers and manufacturers, we pride ourselves on our professional standards, investment in our people, and commitment to continuous improvement.

About the Role

We are looking for a proactive and customer-focused Customer Services Advisor to join our team. This role is key to delivering outstanding customer service in line with company policies and procedures. You will be the first point of contact for customers, ensuring queries are handled promptly and professionally while coordinating vehicle collections, deliveries, and courtesy cars.

Key Responsibilities

Deliver excellent customer service by understanding customer needs and expectations
Maintain a professional presence at the reception desk, dealing with customer queries efficiently
Handle dissatisfied customers calmly and escalate complaints to the General Manager or Production Manager when required
Create and manage job documentation, customer records, and follow-up systems
Arrange vehicle collections and deliveries, including courtesy vehicles
Issue courtesy cars following correct procedures and ensure all paperwork is completed accurately
Explain courtesy car controls, fuel requirements, insurance cover, excesses, and any additional contributions
Maintain up-to-date knowledge of insurance company policies, including courtesy car provision and labour rates
Ensure vehicles are not released until payment confirmation is received
Liaise with drivers to ensure paperwork is completed and transport schedules are followed
Work closely with the workshop, production manager, and assistants to monitor vehicle progress and update customers on completion times or delays
Assist customers with booking vehicles in for repair when required
Ensure all customer portals are kept accurate and up to date
Carry out general administrative duties, including end-of-day cash handling
Adhere to all company policies, procedures, and SLA requirements

About you

Strong communication and customer service skills
Calm and professional when dealing with complaints or challenging situations
Highly organised with excellent attention to detail
Confident using computer systems and online portals
Able to work well as part of a team and liaise with multiple departments
Previous customer service or automotive/insurance experience is desirable but not essential

Benefits

33 days holiday
Internal and external training opportunities
Pension scheme and death in service insurance
Enhanced maternity and paternity pay
Perkbox – access to hundreds of exclusive discounts and rewards
Medicash – free healthcare scheme
Childcare vouchers or workplace nursery benefit
Free on-site parking

Job Type: Part time

Quick apply

Refine Your Search

automotive jobs in altham, lan

Customer Service Advisor

Apprentice

Car Sales Consultant - Used Cars

Sales Executive - Blackburn Audi

Tyre fitter

Lab Technician/ Manufacturing Assistant

Apprentice Autocare Technician

Driver - Preston Audi

Sales Consultant - Toyota

Vehicle Appraiser

Vehicle Progressor - Toyota and Lexus

Executive Assistant

Vehicle Detailer, Used Cars - Manchester

Ambulance Vehicle Preparation (AVP) Operative -Huddersfield

Operations Manager - Fleet Services

Parts Sales Executive - Preston TPS

Transaction Manager

New Car Sales Consultant

Tyre Fitter

Service Advisor

I want to receive the latest job alerts for automotive in altham, lan

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