Claims representative Work, Jobs in Altrincham, Gtm (with Salaries)

Tech & Customer Support Advisor
Fusion Fibre Group —Warrington
- £26,000 - £27,000 a year
- Full-time
- CRM software
- English
- Analysis skills
- Free parking
- Work from home
Quick apply
3h
Customer Services Representative (New Client Team)
JPS Walker Solicitors —Cheadle
- Full-time
- English
- Team management
- Organisational skills
Quick apply
Money Advice Specialist (Benefits and Financial Inclusion)
OnwardHomes —Manchester
- £37,250 a year
- Call to connect
- Computer skills
- Training & development
- Annual leave
- Employee discount
5d
HSEQ Advisor
Buffaload Logistics ltd —Crewe
- £35,000 - £38,000 a year
- Full-time
- First Aid Certification
- Organisational skills
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Technical Claims Manager - Insurance
hireful —Manchester
- Up to £50,000 a year
- Full-time
- Hybrid work
- Continuous improvement
Quick apply
7d
Senior Claims Adjuster
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —Manchester
- Customer service
- Communication skills
Quick apply
Life Science Underwriter
Chubb —Manchester
- Full-time
- Hybrid work
5h
Personal Injury Handler (12 Month FTC)
1st Central —Manchester
- £33,000 - £37,000 a year
- Full-time
- Computer literacy
- Writing skills
- Continuous improvement
5d
Analytical Product Development Scientist
Eurofins UK PSS —Macclesfield
- Full-time
- Free parking
- Employee assistance programme
Quick apply
Operations Support Engineer
The Pilot Group —Manchester
- £35,000 a year
- Full-time
- Assembly
- Continuous improvement
- Warehouse experience
- Free parking
Quick apply
4d
Senior Human Resources Business Partner
BDA —Manchester
- From £83,000 a year
- Hybrid work
- English
- Bachelor's degree
- Travel
- Work from home
Quick apply
Regulatory Affairs Manager (Nicotine Containing Products)
Inter Scientific —Liverpool
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Mentoring
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
11d
Technical Lead
Verlingue —Manchester
- £50,000 a year
- Full-time
- Mentoring
- Computer skills
- Leadership
Quick apply
Senior Associate - Employment
DAC Beachcroft —Manchester
- Hybrid work
- Business development
- Financial services
Quick apply
Associate - Employment
DAC Beachcroft —Manchester
- Hybrid work
- Business development
Quick apply
Associate/Senior Associate - D&O/Coverage
DAC Beachcroft —Manchester
- Hybrid work
Quick apply
SENIOR QUANTITY SURVEYOR Britplas Façades
Britplas —Warrington
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bachelor's degree

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claims representative jobs near altrincham, gtm

Tech & Customer Support Advisor

Fusion Fibre Group
Warrington

Quick apply

Job details

Permanent | Full-time
£26,000 - £27,000 a year
3 hours ago

Benefits

Free parking
Casual dress
Company pension
Work from home
Company events
On-site parking

Qualifications

Live chat
CRM software
Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Multilingual
Client engagement
Incident queue management
Ticket management
English
Complaint handling
Analysis skills
Ticket management systems
Technical support incident logging
Telecommunication
Customer interaction
Communication skills
Add-on sales
Help desk

Full job description

Job Summary
We are seeking a dedicated and enthusiastic Tech & Customer Support Representative to join our Technical Support. In this role, you will be the first point of contact for our customers, providing exceptional service and support. Your ability to communicate effectively and resolve issues will play a crucial role in enhancing customer satisfaction and loyalty. If you are passionate about helping others and possess strong communication skills, we would love to hear from you.

Responsibilities
To assist, responding quickly and effectively to Support enquiries via phone, email, Live Chat or our ticketing system:

meet service targets agreed by the business
use the internal ticket system, ensuring that support requests are logged and responded to correctly, in line with the Quality Framework
assist customers with Technical or Account/Billing queries, including diagnostics through to fault resolution
Assist with router set-up and support customers to activate their connection calculate and request service credits where applicable, managing Customer expectations on value and timescales
request the addition of charges to an account following a fault if the visit is deemed Customer Payable
own and case manage any complex issues until full resolution, managing the Customer Experience and ensuring they are kept up to date throughout
respond to Engineer requests for Provisioning and troubleshoot/escalate any errors
Appointing and re-appointing Engineer visits
send maintenance and fault/outage alerts in line with internal process
Support Customers with level 1 Complaints and Damage Claims, following the internal complaints process and escalating appropriately.
Complete internal admin Tasks as and when required to support the customer order journey and lifecycle.
Recommend additional products and services when appropriate to meet the customer needs.

Experience

Proven experience in a customer support or call centre environment is preferred
Strong communication skills, with the ability to engage confidently with diverse clients
Proven experience in Telecoms Tech Support is desirable
Experience CRM software is desirable
Demonstrated ability to handle multiple tasks efficiently while maintaining attention to detail
Excellent analysis skills to assess customer needs and identify appropriate solutions

This role offers an engaging work environment where your communication skills and multilingual abilities will be valued. We are committed to supporting your professional development within a collaborative team dedicated to delivering outstanding customer service.

Pay: £26,000.00-£27,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Work from home

Experience:

Telecommunication: 1 year (preferred)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

claims representative jobs in altrincham, gtm

Tech & Customer Support Advisor

Customer Services Representative (New Client Team)

Money Advice Specialist (Benefits and Financial Inclusion)

HSEQ Advisor

Technical Claims Manager - Insurance

Senior Claims Adjuster

Life Science Underwriter

Personal Injury Handler (12 Month FTC)

Analytical Product Development Scientist

Operations Support Engineer

Senior Human Resources Business Partner

Regulatory Affairs Manager (Nicotine Containing Products)

Technical Lead

Senior Associate - Employment

Associate - Employment

Associate/Senior Associate - D&O/Coverage

SENIOR QUANTITY SURVEYOR Britplas Façades

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