We’re looking for a Business Services Co-ordinator to join us in the North Region! You will be part of our team of trailblazers who lead positive change by being future‑focused, identifying and building on new ways of working, and adapting the technology we have available to provide a value‑for‑money, effective, efficient, and consistent service. Internally, you will be known as a 'Business Services Co-Ordinator (office based)'.
Salary: £19,328.40 per annum pro rated (£27,612 per annum full-time equivalent)
Contract Duration: Permanent
Working Pattern: You will work 26.25 hours per week (0.7FTE). This is a role that fits into the bigger jigsaw of regional business services, and we can be flexible about the hours you will work.
Interviews will be held at The Hollens in Grasmere on 27 th &/or 28 th July 2026.
If you would like to find out a bit more about the role, please contact us via email: [email protected]
What it's like to work here:The North Region of the National Trust is large, spanning from the Cheshire-Staffordshire border in the South of the region, to the Scottish borders in the North. Our teams can live and work from anywhere within or even beyond our regional boundaries.
Your contracted place of work will be the Grasmere Hub, The Hollens. Our systems have been set up to enable you to enjoy a hybrid working arrangement, where you can choose the best working environment for the task in hand. Some days this could be working from home, on others it could be at one of our five regional hubs, or even at a property. We’re a flexible employer and supportive of helping you find a healthy work-life balance.
What you'll be doing:The National Trust is a busy organisation with a lot going on at all times - you can guarantee that no day is the same, so you’ll need to enjoy variety and working at pace. You will be part of a team that provides specialist support to our Regional Director, Assistant Directors, and internal teams. You’ll help us plan ahead and prepare for future activity, and will be willing to be an active, enthusiastic part of our team.
You'll always champion best practice when it comes to service, and will be confident challenging the norm when you think there's a better way of doing something. In any given day you could be helping to arrange a region-wide event, liaising with external partners, or looking at ways to review and improve a process.
You'll connect and form strong relationships with other Regional Business Services Co-ordinators, as well as being an active member of the National Business Services community.
Who we're looking forWe'd love to hear from you if you’re:
- skilled in customer service and stakeholder support
- able to communicate and collaborate effectively
- experienced at maintaining records or managing information systems
- a skilled IT user, proficient in the advanced Microsoft Suite, with a willingness to learn and explore new technology and systems, as well as share this knowledge with others
- strong administrative skills
- highly organised, with experience of providing high-level support provision, in particular around the ability to co-ordinate multiple diaries in an agile and proactive way
- a process thinker with an enquiring mind, keen explore the intricacies of how things work and what we can do to improve them
The packageThe National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.
- Substantial pension scheme of up to 10% basic salary
- Free entry to National Trust places for you, a guest and your children (under 18)
- Rental deposit loan scheme
- EV car lease scheme (for roles that meet the salary criteria)
- Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
- Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.
- Flexible working whenever possible
- Employee assistance programme
- Free parking at most Trust places
Requirements :Compliance.Eligibility to Work in the UK
Permanent p/t (26.25 hrs pw)
