customer experience manager Work, Jobs in ampthill, bdf (with Salaries)

Designate Store Manager - Home Counties North Region
Marks & Spencer —St Albans
- Full-time
- Employee discount
13d
Housekeeper 32hrs - Midsummer Place, Milton Keynes
Savills Management Resources —Milton Keynes
Centre Manager 2
360 Play Milton Keynes —Milton Keynes
- £30,000 - £31,500 a year
- Weekend availability
- Hospitality
- Management
- Computer literacy
- Free parking
- Employee discount
Quick apply
Prep Centre Manager
Perrys Motor Sales Ltd —Bletchley
- £35,000 - £40,000 a year
- Full-time
- Employee discount
Customer Success Manager
Total IT Technology Solutions Ltd —Bedford
- £27,000 - £30,000 a year
- Full-time
- CRM software
- Microsoft Office
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
Store Manager
Aldi —Luton
- £52,910 - £69,000 a year
- Annual leave
Retail Branch & Transfer Manager
WeBuyAnyCar —Bedford
- £28,200 - £34,120 a year
- Part-time
- Driving
- IT
- Communication skills
Quick apply
Customer Service Manager
Berkeley Group —Milton Keynes
- Customer service
- Leadership
- Annual leave
Quick apply
6d
Customer Experience Manager (EMEA)
Kinetic Software —Milton Keynes
- £40,000 - £45,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Continuous Improvement Manager
GXO Logistics —Bedford
- Up to £50,000 a year
- Full-time
- Continuous improvement
- Annual leave
- Employee assistance programme
Property Manager
Neil Douglas Block Management —Leighton Buzzard
- £30,000 - £42,000 a year
- Full-time
- Customer service
- Driving
- In-person
Quick apply
Head of Product
cinch —Milton Keynes
- Monday to Friday
- Hybrid work
- Employee assistance programme
Quick apply
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
1d
Assistant Store Manager
Aldi —Bedford
- £38,525 - £45,420 a year
- Management
- Time management
- Annual leave
- Employee assistance programme
Facilities Coordinator
JLL —Milton Keynes
12d
Customer Care Coordinator
Dandara —Milton Keynes
- Customer service
- Maintenance
- IT
- Employee assistance programme
14d
Deputy Manager
Aldi —Bedford
- £14.75 - £15.72 an hour
- Customer service
- Time management
- Annual leave
Accreditation Coordinator
Pro EV —Bedford
- £24,420 - £25,000 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
Quick apply
5h
Customer Service Manager (CSM)
T Motor Limited T/D shafford motors —Shefford
- £32,000 a year
- Full-time
- Spanish
- Customer service
- English
- Free parking
Quick apply
22h
Customer Journey Manager - part time
VolkswagenGroup —Milton Keynes
- Part-time
- Organisational skills
- Negotiation
2d

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customer experience manager jobs near ampthill, bdf

Designate Store Manager - Home Counties North Region

Marks & Spencer -
St Albans

Apply Now

Job details

Permanent | Full-time
13 days ago

Benefits

Cycle to work scheme
Company pension
Employee discount

Full job description

Team

In Store

Multiple Locations

View all locations

St Albans | Reading | High Wycombe | Windsor

Contract type

Permanent

Position type

Full Time

Salary

Competitive + Benefits

Closing date: 7th June 2026

Intro
About the role
Meet the Team
Our Support
Benefits
Colleague Networks
How to Apply

How We Hire

Everyone is welcome at M&S. No exceptions. It’s your background, abilities and differences that make you, uniquely you. And when you’re part of M&S, that individuality has the potential to make waves.

About the role

This section tells you all you need to know about the position and its responsibilities, outlining everything we hope to see in a successful candidate.

Summary

As Store Manager, you’ll own the full operation, leading with confidence, building high-performing teams, and setting the pace in a fast-changing retail environment. You’ll lead from the front, deliver against the retail plan, and create a store where customers love to shop and colleagues are proud to work in.

This is a role for resilient, commercial, inspiring leaders who bring clarity, accountability and ambition to every part of the operation, from standards and service to profit and people.

Due to high interest, this role may close earlier than advertised. We recommend applying as soon as possible.

Please not we are exploring talent in the following areas: Oxford, High Wycombe & Reading/Windsor.

All the details

What you’ll do:

Lead the delivery of the full retail plan across the store driving commercial, operational, visual and people performance to deliver against the key retail metrics.

Set the strategy and direction for the store, making sure every colleague knows their part to play and is held to account for delivering it.

Own the change agenda landing transformation initiatives with clarity, urgency and pace.

Build a high-performance culture by coaching managers, growing talent, and creating a store environment colleagues want to be a part of.

Use data and insight to unlock opportunity, making fast, confident decisions that drive profit, improve service, and boost efficiency.

Drive digital adoption and omnichannel capability – helping teams sell across all platforms and channels.

Be the voice of your store – representing your people, saying it as it is and owning the follow-through on what needs to improve.

Create an exceptional customer journey through consistent standards, inspiring visual merchandising, and diverse teams that go the extra mile.

Who you are:

A proven leader of large teams in a fast-paced retail environment, with a sharp focus on delivery, standards and results.

Confident working across all areas of store performance, including commercial, visual, operations and people and knowing how to bring them together for impact.

A clear and direct communicator, with the courage to make tough calls and the skill to bring colleagues with you.

Resilient and passionate about delivering in a transformational environment, where you can challenge the norm and be a part of delivering a business fit for future.

Be strong on planning, performance management and resilience. You can balance the big picture with the detail and always hold the line and set expectations.

A proven track record of performance management, able to lead teams to deliver results at pace.

Confident using digital tools, data and systems to make better, faster decisions and coaching others to do the same.

Skilled in building partnerships across your team, your peers and your region to share insights, solve problems and deliver transformation.

What’s in it for you:

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Competitive holiday entitlement with the potential to buy extra holiday days!

Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.

A generous Defined Contribution Pension Scheme and Life Assurance.

A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.

Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.

Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.

Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.

A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

Everyone’s welcome

We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and apply today.

Meet the Team

Our Support

Mentorship

It’s important to us that our new colleagues feel supported in their roles and can learn from each other. That’s why we offer mentorship through our buddy system.

Flexible working

We’re a 24/7 business and our working patterns adapt to our customers’ needs. Worklife is our flexible working policy that gives colleagues the option for part-time working, a 4-day compressed week, or to job share if it’s in the best interests of everyone.

Benefits

Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Wellbeing hub
Wellbeing hub

Get access to resources to support your wellbeing, including a free virtual GP service.

Giving back
Giving back

Support your favourite charities by donating through your pay or even volunteering for them.

Pay
Pay

Earn a competitive salary.

Colleague discount
Colleague discount

After completing your probation period, you'll receive 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.

Please note only contracts of more than 12 weeks are eligible for this benefit.

Time off
Time off

Competitive holiday entitlement with the potential to buy extra holiday days.

Bonus
Bonus

We have discretionary bonus schemes depending on your role and our business performance.

Life assurance
Life assurance

Get cover for twice your salary up to age 70 (double with our Pension Plan).

Workplace savings
Workplace savings

We’ll help you save through our Pension Savings Plan, Share Buy and Sharesave schemes.

My Choices
My Choices

Save on everyday costs through discounts and offers and get access to great health benefits.

Cycle to work
Cycle to work

Bike/accessory hire with Cycle to Work and save on tax and national insurance.

Smart tech
Smart tech

Buy the latest technology with interest-free financing directly from your salary.

Family friendly policy
Family friendly policy

Industry-leading maternity, paternity, adoption and neo-natal policies, providing support and flexibility for you and your family.

Wellbeing hub

Giving back

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

Colleague Networks

We want you to feel supported, no matter what.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

Forces Community Network

Supporting colleagues connected to the Armed Forces, aiding their transition to civilian life, and ensuring that they thrive in the workplace.

Health and Wellbeing Network

Providing a safe space for colleagues with all types of health conditions or disabilities and supporting with business initiatives to ensure our stores are truly accessible for our customers.

Cancer Network

Fostering a supportive and inclusive workplace culture, addressing stigma, providing guidance and raising awareness to empower and assist colleagues affected by cancer.

Menopause Network

Initiating and encouraging open conversations about menopause by offering support and sharing experiences.

Family & Carers Network

A support network for parents and carers, offering a space for colleagues to share experiences, exchange ideas, and access useful resources.

Gender Equality Network

Addressing gender-related challenges, raising awareness, and driving action to ensure equal opportunities for all.

LGBTQ+ Network

Proactively representing LGBTQ+ issues and opportunities to deliver a truly inclusive place to work and shop for our colleagues and customers.

Culture and Heritage Network

Raising awareness of various religions and cultures through events and comms, to educate others and better represent our M&S colleagues and customers.

End of slider Colleague Networks carousel

How to Apply

Here’s what to expect at each stage of the application process. This can change depending on the role you’ve applied to. If you need any reasonable adjustments made at any stage, let us know and we can help.

Send us your application

Fill in our short application form and hit submit.

Online assessment

We’ll invite you to take part in an online assessment. This could be before or after your interview.

In-person assessment centre

We’ll invite you to an in-person assessment centre or an interview. This process may differ depending on the role you’ve applied to.

Decision

After we’ve decided, we’ll be in touch. If you’ve been successful, we’ll officially invite you to join the team and let you know the next steps.

Apply Now

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customer experience manager jobs in ampthill, bdf

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Related Searches

Explore jobs in more locations

How We Hire

About the role

Meet the Team

Our Support

Mentorship

Flexible working

Benefits

Wellbeing hub

Wellbeing hub

Giving back

Pay

Colleague discount

Time off

Bonus

Life assurance

Workplace savings

My Choices

Cycle to work

Smart tech

Family friendly policy

Colleague Networks

Forces Community Network

Health and Wellbeing Network

Cancer Network

Menopause Network

Family & Carers Network

Gender Equality Network

LGBTQ+ Network

Culture and Heritage Network

Forces Community Network

Health and Wellbeing Network

Cancer Network

Menopause Network

Family & Carers Network

Gender Equality Network

LGBTQ+ Network

Culture and Heritage Network

Forces Community Network

Health and Wellbeing Network

Cancer Network

Menopause Network

Family & Carers Network

Gender Equality Network

LGBTQ+ Network

Culture and Heritage Network

How to Apply