Full time Work, Jobs in Annan, Sct (with Salaries)

Service Desk Coordinator
Cochran Services Ltd —Annan
- £28,000 a year
- Full-time
- CRM software
- Salesforce
- Organisational skills
- Free parking
- Bereavement leave
Quick apply
1d
Team Member
Domino's —Annan
- £10.85 - £13.00 an hour
- Weekend availability
- Customer service
- No experience needed
- Cleaning
- Paid training
- Annual leave
12d
Office Assistant
Exclusive Resorts Ltd —Lockerbie
- £13 - £15 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Google Suite
Quick apply
8d
Delivery Driver
Domino's —Annan
- £10.85 - £13.00 an hour
- Weekend availability
- Customer service
- Paid training
- Annual leave
Labourer
Cochran Ltd —Annan
- £12.86 an hour
- Full-time
- Forklift
- Cleaning
- In-person
- Free parking
- Gym membership
Quick apply
12d
Assistant Project Manager – Property & Development
Gretna Green Ltd —Gretna Green
- Full-time
- Hospitality
- Hotel
- Construction experience
Quick apply
8d
Maintenance Operative
Manor Adventure —Lockerbie
- Up to £30,000 a year
- Full-time
- Customer service
- Maintenance
- Programmable logic controllers
Quick apply
11d
Machinery Yard Operative
Carrs Billington Agriculture —Annan
- £25,000 - £30,000 a year
- Weekend availability
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
3d
Multi Skilled Operator
ICL Group —Annan
- Overtime
- Forklift
- Quality control
- In-person
Quick apply
2-Shift Operator
Futamura Chemical UK Ltd —Wigton
- From £596.03 a week
- Full-time
- Programmable logic controllers
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Support Worker - Up to 35 hours
Key & Community Lifestyles —Annan
- £13.45 - £13.85 an hour
- Weekend availability
- Experience working with individuals with disabilities
- Annual leave
- Employee assistance programme
Quick apply
10d
Trainee Manager
Domino's —Annan
- £10.85 - £13.00 an hour
- Weekend availability
- Customer service
- Restaurant management
- Organisational skills
- Paid training
- Annual leave
12d
Sales Office Administrator
Van Glass Ltd —Carlisle
- From £12.71 an hour
- Part-time
- Computer literacy
- Microsoft Office
- Administrative experience
- Free parking
Quick apply
Travel Consultant
BORDER TRAVEL —Dumfries
- £21,158 - £24,785 a year
- Part-time
- Hospitality
- Travel
- In-person
Quick apply
General Manager
Mercure Dumfries —Dumfries
- £42,000 a year
- Full-time
- Hotel
- Training & development
- Employee assistance programme
- Employee discount
Postal Delivery Drivers
Royal Mail Group —Lockerbie
- £13.68 an hour
- Overtime
- Customer service
Senior Administrator
I Park Services Limited —Cockermouth
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Customer service
- Computer literacy
- Free parking
Quick apply
Community Centre Manager
Heathhall Community Centre —Dumfriesshire
- £18 an hour
- Weekend availability
- Management
- Writing skills
- Travel
- Free parking
- Flexitime
Quick apply
Stores Co-ordinator
Futamura Chemical UK Ltd —Wigton
- Up to £40,000 a year
- Full-time
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
11d
Inbound Operations Assistant
Covetrus —Dumfries
- Overtime
- Customer service
- Computer skills
- Employee assistance programme
- Employee discount

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Service Desk Coordinator

Cochran Services Ltd
Annan

Quick apply

Job details

Permanent | Full-time
£28,000 a year
1 day ago

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

CRM software
Contract management
Resource allocation planning
Stakeholder liaison
Salesforce
Microsoft Office Suite
Accommodation booking
Organisational skills
Computer skills
Customer support
Customer interaction
Communication skills

Full job description

Job Summary

We’re seeking an organised and customer‑focused Service Desk Co‑ordinator to support our Service team and help deliver exceptional customer service. Acting as a central point of contact for both internal and external customers, you’ll play a key role in managing service requests, co‑ordinating engineers and maintaining accurate service records. Reporting to the Customer Services Manager, this role is ideal for someone who thrives in a fast‑paced helpdesk environment and can balance competing priorities while maintaining a high standard of accuracy and professionalism.

Pay: £28,000.00 with the view to increase to £29,624.00 after successful 6 month probation period

Based: Newbie, Annan

Pattern: Mon-Thurs 8am-4:30pm, Fri 8am-1pm.

Hours: full-time, 37 hours per week

Reporting To: Customer Services Manager

Direct Reports: None

Responsibilities

Taking and liaising customers service requests via current software package
Ensure all data in the Customer Relationship Management system (CRM) are up to date and accurate
Manage Service Inspection (SI) contracts from estimate, planning and scheduling of new and current business
Booking in work for service engineers ensuring their time is fully utilised and in line with any customer service level agreements
Planning, co-ordinating and allocating resources to ensure all SI service contract visits are undertaken as per the agreed contract schedule in liaison with the client.
Liasing with internal and external customers
Ensure all invoicing is completed in a timely manner
Checking job reports to ensure any further identified or required work is actioned or passed to the relevant internal contract for quotation or follow up.
Liasing with service engineers, and internal customers to align job records
General administration duties, which include but are not limited to, arranging car hire, booking accommodation, submitting expenses, consolidating overtime and timesheets.

Skills

This key position requires the ability to work under pressure whilst retaining and ability to stay focussed and able to prioritise workload.
A high level of organisational skills will be required
Ability to deal with challenging customer service situations, and a high level of assertiveness
Good understanding of geographical locations, and associated travel time.
Familiar with IT systems, such as Microsoft Office.
Excellent communication skills
Ability to prioritise workload.
Accurate attention to detail.

Benefits

Company Pension Scheme (7% Employer Pension Contribution once 5% from employee)

Death in Service x2 Salary

Medicash Cash Plan (savings on dental, optical and many more)

1pm Friday Finish

Company Events

Pay: £28,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Ability to commute/relocate:

Annan DG12: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

full time jobs in annan, sct

Service Desk Coordinator

Team Member

Office Assistant

Delivery Driver

Labourer

Assistant Project Manager – Property & Development

Maintenance Operative

Machinery Yard Operative

Multi Skilled Operator

2-Shift Operator

Support Worker - Up to 35 hours

Trainee Manager

Sales Office Administrator

Travel Consultant

General Manager

Postal Delivery Drivers

Senior Administrator

Community Centre Manager

Stores Co-ordinator

Inbound Operations Assistant

I want to receive the latest job alerts for full time in annan, sct

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