Service Delivery Co-ordinator
Bellrock Property and Facilities Management —Leicester
- Weekend availability
- Customer service
- Organisational skills
- AI
- Health & wellbeing programme
- Annual leave
Quick apply
Operations Controller
Evri —Leicester
- £12.71 an hour
- Full-time
- Administrative experience
- Annual leave
13d
Transport Admin Clerk
DHL Supply Chain —Leicester
- £25,750 a year
- Night shift
- Computer literacy
- Computer skills
- Communication skills
Transport Solutions Assistant
Nottinghamshire County Council —Nottingham
- Full-time
- Computer literacy
- Analysis skills
Operations Controller
Great Bear —Lutterworth
- £29,725 a year
- Full-time
- Microsoft Word
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Days Gatehouse Coordinator
InPost UK —Lutterworth
- £13.75 an hour
- Computer literacy
- Warehouse experience
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Nights Gatehouse Coordinator
InPost UK —Lutterworth
- £14.48 an hour
- Night shift
- Computer literacy
- Warehouse experience
- Communication skills
- Employee assistance programme
- Life insurance
Quick apply
Transport Coordinator - PM Shift
XPO Logistics —Mountsorrel
- £26,750 a year
- Full-time
- Data entry
- Front desk
- Employee discount
Quick apply
Allocations and Capacity Administrator
SDL Surveying —Nottingham
- £26,228 a year
- Full-time
- Hybrid work
- Analysis skills
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
1d
Transport Coordinator
First Fence —Swadlincote
- £28,500 - £30,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
2h
Night Rail Administrator - 4 on 4 off
Maritime Transport —Crick
- Full-time
- Customer service
- Administrative experience
- Communication skills
- Employee assistance programme
Quick apply
Administration Assistant
Inchcape —Melbourne
- Organisational skills
- Communication skills
Transport Coordinator
Stobart —Rugby
- £29,555 a year
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
EOC Dispatcher - Nottingham
East Midlands Ambulance Service NHS Trust —Nottingham
- £32,073 - £39,043 a year
- Full-time
- Leadership
- Communication skills
2d
Booking Co-Ordinator
Phenna Group —Castle Donington
- From £13 an hour
- Full-time
- Computer skills
- Communication skills
Service Planning Coordinator
Direct Air & Pipework —Binley and Willenhall
- £26,436.80 - £30,000.00 a year
- Full-time
- Customer service
- Analysis skills
- Data entry
- Free parking
- Sick pay
Quick apply
5h
Operations Coordinator - FTC
The Pallet Network —Swadlincote
- £13.21 an hour
- Night shift
- Microsoft Powerpoint
- Microsoft Word
- Conflict management
- Annual leave
- Employee assistance programme
Quick apply
Transport Coordinator
Wayfair —Lutterworth
- £14.84 - £16.32 an hour
- Full-time
- Google Suite
- Analysis skills
- Organisational skills
1d
Dispatch Executive
The Jockey Club —Nottingham
- Full-time
- Organisational skills
- Annual leave
Days C3 Yard Management & System Controller
InPost UK —Lutterworth
- £13.75 an hour
- Computer literacy
- Data analysis skills
- Analysis skills
- Employee assistance programme
- Life insurance
Quick apply

I want to receive the latest job alerts for dispatcher in anstey, lec

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Service Delivery Co-ordinator

Bellrock Property and Facilities Management -
Leicester

Quick apply

Job details

Benefits

Health & wellbeing programme
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Enhanced paternity leave
Referral programme
Sick pay

Qualifications

Supplier ordering
Customer service
Stakeholder liaison
Purchase order creation
Procurement support
Organisational skills
AI
Communication skills

Full job description

Service Delivery Coordinator

Leicester

Role Overview

As a Service Delivery Co-ordinator, you’ll play a key role in keeping service delivery running smoothly by providing day-to-day administrative and operational support. You’ll monitor job progress, maintain accurate records, liaise with engineers and suppliers, coordinate scheduling and purchase orders, and proactively chase actions through to completion. Working closely with the Service Delivery Manager, you’ll take ownership of issues, support reporting requirements and help resolve escalations quickly, keeping clients informed and ensuring a consistently high standard of service.

Key Responsibilities

Monitor job queues and proactively track jobs from initial instruction through to completion.
Maintain accurate and up-to-date job records, ensuring progress, actions and relevant information are correctly captured within internal systems.
Liaise regularly with engineers and suppliers to obtain updates, chase outstanding actions and ensure agreed timescales are met.
Coordinate the rebooking and rescheduling of jobs when required, communicating changes clearly to the relevant parties.
Raise purchase orders and process job-related updates accurately and in line with established processes and procedures.
Work closely with the Service Delivery Manager to identify and resolve service issues and escalations quickly and effectively.
Take ownership of critical jobs, including situations involving loss of trade or critical asset failure, progressing them through to satisfactory completion.
Keep clients informed of progress on escalated or critical jobs, providing clear and timely updates until normal service or trade is resumed.
Support management information and reporting requirements by ensuring accurate information is available when required.
Prioritise competing workloads effectively, identifying when an issue requires escalation and taking appropriate action.

Skills & Experience

Previous experience within a coordination, scheduling, administration or similar service-focused role.
Customer service experience with an understanding of the importance of delivering a positive and professional customer experience.
Strong written and verbal communication skills, with confidence communicating by telephone and email.
Comfortable using systems and maintaining accurate electronic records.
Excellent organisational skills with the ability to manage multiple tasks and changing priorities.
Strong attention to detail and a commitment to completing work accurately.
A proactive, results-focused approach with the tenacity to chase outstanding actions and drive jobs towards completion.
Ability to follow established processes and procedures consistently.
Good judgement, with the ability to recognise when an issue needs to be escalated.
A collaborative approach and the ability to work effectively as part of a wider service delivery team.

AI fluency & learning mindset: We are looking for people who actively use AI in their daytoday work, demonstrate strong curiosity about new technologies, and take ownership for continuously improving how they think, work, and deliver.

Working arrangements

We embrace smarter working practices which offer our employees the opportunity to work their hours flexibly and remotely where their roles and business needs allow. In this role, the successful candidate would be required to work from the Mon- Sun 7am-7pm 5 days a week including weekends on a rotational basis from the Leicester office.

What can we offer you?

Upon joining Bellrock, you can expect a comprehensive benefits package including:

25 days annual leave plus bank holidays + 1 additional day as a thank you (enjoy it, it’s on us)

Salary exchange pension scheme

Life cover

Paid sick leave

Health Assured employee assistance and wellness program

Enhanced maternity, paternity and adoption leave

Salary sacrifice schemes: Cycle to work

Holiday purchase scheme of additional 5 days per year

Offers and discount scheme designed to save money on everyday shopping and essentials

Healthcare Cashplan

MotorSave Scheme

Refer a friend

Liftshare

Virtual GP

Why Bellrock?

At Bellrock, our people make the difference.

We support organisations across the UK with property, facilities management, compliance, engineering and technology services, helping our customers create safer, smarter and more sustainable environments.

We're committed to creating a workplace where people feel supported, respected and able to develop their careers. If you're looking for a business where your contribution is valued and where you can continue to learn and grow, we'd love to hear from you.

Inclusion

We welcome applications from people of all backgrounds and experiences and are committed to providing a fair and accessible recruitment process for everyone.

Apply today.

Quick apply

Refine Your Search

dispatcher jobs in anstey, lec

Service Delivery Co-ordinator

Operations Controller

Transport Admin Clerk

Transport Solutions Assistant

Operations Controller

Days Gatehouse Coordinator

Nights Gatehouse Coordinator

Transport Coordinator - PM Shift

Allocations and Capacity Administrator

Transport Coordinator

Night Rail Administrator - 4 on 4 off

Administration Assistant

Transport Coordinator

EOC Dispatcher - Nottingham

Booking Co-Ordinator

Service Planning Coordinator

Operations Coordinator - FTC

Transport Coordinator

Dispatch Executive

Days C3 Yard Management & System Controller

I want to receive the latest job alerts for dispatcher in anstey, lec

Explore jobs in more locations

Key Responsibilities

Jobseeker tools

Employer Tools

Browse

Stay Connected