Customer experience advisor Work, Jobs in Appleby Magna, Lec (with Salaries)

Customer Service Advisor
First Fence —Swadlincote
- £29,644.30 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Quick apply
6d
Customer Service Advisor
HSBC Global Services Limited —Birmingham
- From £25,000 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Banking
- Annual leave
- Work from home
Customer Services Advisor
NFU Mutual Agency —Market Bosworth
- Full-time
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Customer Service Advisor - Connect Customer Contact Service
Solihull Metropolitan Borough Council —Solihull
- £26,824 - £29,540 a year
- Monday to Friday
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
11d
Tesco Travel Money Advisor
Travelex —Ashby-De-La-Zouch
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
10d
Travel Money Advisor
Currency Exchange Corporation Ltd —Tamworth
- £13.23 an hour
- Temporary
- Customer service
- Basic maths
- Financial services
Quick apply
4d
Telephone Customer Service Advisor
ZANFISH WHOLESALE LIMITED —Allestree
- £13.00 - £13.70 an hour
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Service Advisor - Outbound
PERI Ltd —Rugby
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
Quick apply
HR Advisor
Shine Repair —Swadlincote
- £24,506 a year
- Part-time
- Management
- Administrative experience
- Human resources
- Free parking
- Store discount
Quick apply
2d
Customer Advisor First Notification of Loss
Hastings Direct —Leicester
- From £26,230 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Life insurance
- Referral programme
Client Care Advisor
Vets for Pets —Coalville
- Full-time
- Customer service
- Computer literacy
- Front desk
- Free parking
- Employee discount
Helpdesk Customer Service Advisor
Experian —Nottingham
- Full-time
- Customer service
Quick apply
11d
Customer Service Advisor/Administrator
Trowell Garden Centre —Nottingham
- From £12.71 an hour
- Weekend availability
- Bilingual
- Customer service
- Computer literacy
- Free parking
- Employee discount
Quick apply
11d
Customer Service Advisor
ATM Group —Leicester
- £25,875 a year
- Full-time
- Bilingual
- Spanish
- Customer service
- Referral programme
Quick apply
12d
Helpdesk Customer Service Advisor
Experian Information Solutions —Nottingham
- Full-time
- Customer service
11d
E-Commerce Customer Service Advisor / Trade Counter Assistant
F H Brundle —Burton-On-Trent
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
Retail Sales Advisor - Tamworth
Oak Furnitureland —Tamworth
- £47,299 - £52,113 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Membership Support Advisor - 6 MONTH FTC
RICS —Birmingham
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Customer Services Advisor Level 1
Coventry City Council —Coventry
- £25,185 - £26,403 a year
- Part-time
- English
- IT
- Communication skills
2d
Retail Sales Advisor - Coventry
Oak Furnitureland —Coventry
- £44,700 - £49,950 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme

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customer experience advisor jobs near appleby magna, lec

Customer Service Advisor

First Fence -
Swadlincote

Quick apply

Job details

Full-time
£29,644.30 a year
6 days ago

Benefits

Cycle to work scheme
Annual leave
Employee discount

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Microsoft Outlook
English
Microsoft Office

Full job description

Welcome to First Fence - where security meets innovation!

As industry pioneers in Security and Temporary Fencing, we're all about unbeatable service and competitive prices. Our dedicated team goes above and beyond to exceed customer expectations.

Salary: £29,644.30 per annum

Hours: 42.5 hours per week, Monday-Friday between the hours of 08:00-18:00

Location: Kiln Way, Swadlincote, DE11 8EA

Why First Fence?

Same-day delivery across the UK
Six strategic locations, including our National Distribution Centre
Extraordinary growth since 2010
️ Industry innovators setting new standards

Ready for an exciting journey in a thriving company? Join First Fence, where we're not just securing spaces; we're securing the future. ️ #FirstFence #SecurityInnovation #JoinOurTeam

Position:

As a Customer Service Adviser, you’ll thrive in our fast-paced department, serving as the frontline representative of our company. Your role will be pivotal in delivering exceptional customer service experiences, ensuring each interaction is handled with care, efficiency, and professionalism. From answering and directing calls to resolving complaints and fostering positive relationships, you will play a crucial part in maintaining our high standards of customer satisfaction and loyalty.

Duties and Responsibilities

Handle incoming calls, emails and messages from customers promptly and professionally, addressing their questions, concerns and requests
Investigate and resolve customer complaints, issues or disputes efficiently and effectively, aiming for satisfactory outcomes and maintaining customer loyalty
Assist customers with tracking shipments, processing returns and issuing refunds or exchanges as necessary ensuring accuracy and timelines
Provide technical assistance to customers experiencing difficulties with products, troubleshooting problems and guiding them through solutions
Update and maintain accurate records of customer interactions, transactions, enquiries and complaints in the CRM system for future reference and analysis
Coordinate with other departments and your line manager to address customer needs, feedback and improve overall customer satisfaction
Stay informed about company policies, procedures and products to provide consistent information to customers
Escalate unresolved or complex issues to appropriate supervisors or managers for further investigation and resolution, ensuring a timely and satisfactory outcome for the customer
Maintain a positive and professional demeanor in all customer interactions, even in challenging or stressful situations to uphold the company’s reputation and brand image
Serve as first point of contact for all incoming calls, directing them to the appropriate department or individual within the organisation
This list is not exhaustive

Requirements:

Skills, Qualifications, Experience and Competencies

Clear Telephone manner
Excellent written and spoken English
Experience using programs like SAP and Microsoft office, including word, excel outlook and PowerPoint
Goodorganisation and time management
Customer focused with a passion for delivery to the highest standards
A true team player who can work collaboratively with others
Able to be proactive and act on own initiative
Accuracy and attention to detail
Good financial knowledge

Other information:

Join Us for a Career Beyond Ordinary!

Discover a workplace that values your well-being and success. At First Fence, we're not just offering a job – we're offering a lifestyle!

✨ Benefits Snapshot:

️ Cycle to Work Scheme

Discounts and Cash Back Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive of Bank Holidays)

️ Employee Product Discounts

Recognition Rewards

Ready for a career that cares about YOU? Apply now and let's redefine success together! #JoinTheTeam #CareerGrowth #WellnessMatters #FirstFence

At First Fence, we are committed to fostering an inclusive and diverse workplace where everyone feels valued, respected, and empowered. We believe in the principles of Equality, Diversity, and Inclusion (EDI), and we promote a culture that celebrates individual differences and embraces a wide range of perspectives. We firmly stand against any form of discrimination based on race, ethnicity, gender, sexual orientation, religion, age, disability, or any other characteristic protected by law. Our recruitment process is fair and unbiased, ensuring that all applicants are evaluated solely on their qualifications, skills, and experience. We strive to provide equal opportunities for career growth and development, and we encourage individuals from all backgrounds to apply. By joining our team, you will become part of a vibrant and inclusive community where your unique contributions are valued, and where diversity is not only respected but celebrated.

Quick apply

Refine Your Search

customer experience advisor jobs in appleby magna, lec

Customer Service Advisor

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Customer Service Advisor - Connect Customer Contact Service

Tesco Travel Money Advisor

Travel Money Advisor

Telephone Customer Service Advisor

Customer Service Advisor - Outbound

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Customer Advisor First Notification of Loss

Client Care Advisor

Helpdesk Customer Service Advisor

Customer Service Advisor/Administrator

Customer Service Advisor

Helpdesk Customer Service Advisor

E-Commerce Customer Service Advisor / Trade Counter Assistant

Retail Sales Advisor - Tamworth

Membership Support Advisor - 6 MONTH FTC

Customer Services Advisor Level 1

Retail Sales Advisor - Coventry

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