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- Resort
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Quick apply
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Night Porter

Champneys Springs -
Ashby-De-La-Zouch

Quick apply

Job details

Full-time
Up to £13.51 an hour

Benefits

Free parking

Qualifications

Hospitality
Communication skills

Full job description

Night Porter

Champneys Springs

Contract: Zero Hour
Salary: Up to £13.51 with enhancement pay for night hours plus tips

At Champneys, care and attention don’t stop when the day ends. As a Night Porter, you’ll play a vital role in ensuring our guests feel safe, supported and well looked after throughout the night, while helping prepare the resort for a seamless start to the day ahead.
This is a trusted, responsible role – ideal for someone who takes pride in service, safety and being a calm presence overnight.

About Champneys
Champneys is the UK’s original health spa brand, built on the belief that health, beauty and wellbeing are deeply connected. Family‑owned and values‑driven, we operate award‑winning spa resorts, hotels and day spas across England.

Our Front of House teams are central to our guest experience – and our Night Porters are key to keeping everything running smoothly while the resort rests.

The Role
As Night Porter, you’ll support the overnight Front of House operation, delivering excellent guest service while maintaining safety, security and presentation standards across the property.

You’ll work closely with the Night Manager, handling arrivals, guest requests, security checks and night‑time administration, ensuring guests are comfortable and the resort is ready for the following day.

What You’ll Be Doing

Providing friendly, professional service to guests throughout the night
Supporting guest check‑ins, check‑outs and enquiries
Conducting regular security and safety patrols around the property
Ensuring guest‑facing areas are clean, tidy and presentable
Handling phone calls, wake‑up calls and taxi bookings
Supporting luggage movements and guest requests as needed
Carrying out night audit tasks and basic administrative duties
Processing payments and maintaining accurate cash handling
Liaising with Housekeeping and other departments for smooth handovers
Reporting any maintenance, safety or security issues promptly
Ensuring fire exits and public areas are clear and compliant
Preparing the property for the morning team

What We’re Looking For

A reliable, responsible and calm individual
Comfortable working night shifts independently
Strong customer‑service mindset and communication skills
Good attention to detail, especially around safety and security
Physically able to carry out patrols and light manual tasks
Previous hospitality or security experience is helpful but not essential – full training provided

Why Work at Champneys?

✨ Be part of an iconic British wellbeing brand
✨ Supportive, people‑first culture within a family‑owned business
✨ A trusted overnight role with real responsibility
✨ Wellbeing‑focused working environment
✨ Pride in keeping guests safe, comfortable and cared for

At Champneys, our Night Porters are more than overnight staff – they are guardians of the guest experience, ensuring calm, care and safety at all times.

App technology for shifts.
Free parking [Eastwell Manor, Forest Mere, Henlow, Motram Hall, Springs, Tring and the College only].
Professional Uniform

Quick apply

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Night Porter

Champneys Springs

Contract: Zero Hour Salary: Up to £13.51 with enhancement pay for night hours plus tips

Contract: Zero Hour
Salary: Up to £13.51 with enhancement pay for night hours plus tips