Line it support analyst Work, Jobs in Appley Bridge, Lan (with Salaries)

2nd Line IT Support Analyst
Mission Mars (Head Office) —Manchester
- £30,000 - £32,000 a year
- Full-time
- Hospitality
- Azure
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
Service Desk Analyst (2nd Line)
FluidOne —Chorley
- Full-time
- Customer service
- Travel
- Communication skills
- Employee assistance programme
Service Desk Analyst
Brabners —Liverpool
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
Junior IS Support Analyst
System C —Liverpool
- Full-time
- Time management
IT Application Analyst
Ummah Welfare Trust —Bolton
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Computer Science
- SQL
Quick apply
Senior Reporting and Insights Analyst
Clear Business —Sale
- £38,505 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
IT Support Analyst
Sheppard Robson —Manchester
- Full-time
- AutoCAD
- Microsoft Office
Quick apply
Risk Data Analyst
Matalan —Liverpool
- Full-time
- Microsoft Excel
- SQL
- Communication skills
- Employee discount
Quick apply
9d
IT Business Systems Support Analyst
NewPrinces Group —Liverpool
- Azure
- Customer service
- ERP systems
- Annual leave
1st Line Maintenance Analyst
Betfred —Warrington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
9d
Enterprise Systems Analyst, I
Zebra Technologies —Preston
- Full-time
- ERP systems
- SQL
- Bachelor's degree
- Annual leave
- Employee assistance programme
Head of Software Engineering - Finance Missions Teams
Marks & Spencer —Salford
- Full-time
- Hybrid work
- Employee discount
1h
FP&A Graduate
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Communication skills
Quick apply
7d
Reporting and Insight Analyst
Clear Business —Sale
- £28,879 - £36,098 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Agile
- Free parking
- Annual leave
Quick apply
Open-Source Data Analyst
HM Revenue and Customs —Liverpool
- £37,682 - £40,705 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Analysis skills
- Work from home
7d
Financial Crime Analyst - Detection Team (Manchester Hybrid)
Kroo Bank Ltd —Manchester
- Full-time
- Hybrid work
- Communication skills
- Banking
- Marketing
- Annual leave
Quick apply
Junior Systems Engineer
ENWL —Blackburn
- £33,775.20 - £39,819.24 a year
- Microsoft Word
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
8d
Intelligence Analyst
Ministry of Justice —Manchester
- £30,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- English
- Annual leave
7d
Data Analyst I - ServiceNow
Booking.com —Manchester
- Full-time
- Hybrid work
- Data analysis skills
- SQL
- Quality control
- Relocation assistance
- Annual leave

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2nd Line IT Support Analyst

Mission Mars (Head Office) -
Manchester

Quick apply

Job details

Full-time
£30,000 - £32,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Hospitality
Driving Licence
Azure
Continuous improvement
Driving
CompTIA Network+
IT support
Communication skills
Active Directory
CompTIA A+

Full job description

£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

2nd Line IT Support Analyst - Mission Mars

Location:Office Based, Mission Mars Support Centre - Manchester City Centre (with travel to sites as required)

Reporting To:IT Manager

Salary:£30,000-32,000 per annum + up to 30% bonus per annum (paid quarterly)

Role Overview

We are looking for a proactive and customer-focused 2nd Line IT Support Analyst to join our growing IT team. The role involves providing advanced technical support across all Mission Mars venues,ensuring systems remain operational and colleagues receive excellent IT support.

You will provide 2nd line support across a range of systems,applications,devices,and network infrastructure,helping to maintain reliable IT services within a fast-paced and customer-focused business

This role requires strong technical knowledge,excellent communication skills,and the ability to work effectively in a guest focused hospitality environment where service continuity is essential.

Key Responsibilities

Technical Support:

Provide 2nd line support for hardware,software,networking,and business applications.
Support desktop,laptop,mobile,EPOS,printer,and peripheral devices.
Diagnose and resolve Microsoft 365,Windows,and user account issues.
Maintain and support Active Directory,Azure AD,and group policies.
Assist with server administration,patching,and system monitoring.
Support telephony and communications systems.
Support hospitality-specific systems including:EPOS systems,Booking and reservation platforms,Food delivery services
Ensure business-critical systems remain operational during trading hours.
Liaise with third-party vendors for issue resolution and maintenance.
Manage support tickets within agreed SLAs.
Document fixes,procedures,and troubleshooting steps.
Escalate major incidents appropriately.
Provide excellent customer service to non-technical users.
Build positive relationships with operational teams and site managers.

Skills & Experience Required

Essential:

Previous experience in a 2nd line IT support role.
Strong knowledge of:
Microsoft 365
Active Directory / Azure AD
Networking fundamentals (Unifi/Draytek)
Hardware troubleshooting
Experience supporting multiple sites or remote users.
Experience with ticketing systems
Enthusiastic and eager to learn
Team player with a positive attitude
Organised and detail-oriented
Able to remain calm under pressure
Passionate about technology and continuous improvement

Desirable:

Experience working in hospitality in either a guest facing or office support role
Experience with EPOS systems
Full UK driving licence

Qualifications

Candidates must either:

Have already started a recognised technical qualification or certification or be part-qualified in a relevant technical discipline such as:

CompTIA A+
CompTIA Network+
Microsoft Certifications
ITIL
HND/HNC or Degree in IT,Computing,or related field

What’s in it for you

Competitive salary + bonus scheme of up to 30% per annum (paid quarterly)
Pension scheme
Loyalty bonus
50% discount on food & drink at all Mission Mars venues
Free or discounted tickets to gigs and events at Albert Hall
Wellbeing support & employee assistance programmes
A vibrant,collaborative office culture with regular socials and events
Real opportunities for growth in a fast-growing,ambitious business

At Mission Mars,we’re committed to an inclusive and accessible recruitment process for everyone. If you need any reasonable adjustments at any stage of your application or interview,just let us know on [email protected]

Quick apply

Refine Your Search

line it support analyst jobs in appley bridge, lan

2nd Line IT Support Analyst

1st line Service Desk Analyst

Service Desk Analyst (2nd Line)

Service Desk Analyst

Junior IS Support Analyst

IT Application Analyst

Senior Reporting and Insights Analyst

IT Support Analyst

Risk Data Analyst

IT Business Systems Support Analyst

1st Line Maintenance Analyst

Enterprise Systems Analyst, I

Head of Software Engineering - Finance Missions Teams

FP&A Graduate

Reporting and Insight Analyst

Open-Source Data Analyst

Financial Crime Analyst - Detection Team (Manchester Hybrid)

Junior Systems Engineer

Intelligence Analyst

Data Analyst I - ServiceNow

I want to receive the latest job alerts for line it support analyst in appley bridge, lan

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