Retail experience supervisor Work, Jobs in Appley Bridge, Lan (with Salaries)

Head of Customer Experience
Imagine That! Wigan —Wigan
- £35,000 - £40,000 a year
- Weekend availability
- Hospitality
- Management
- Customer service
Quick apply
1d
Department Supervisor
Halfords —Chorley
- £13.51 an hour
- Part-time
- Customer service
- Supervising experience
- Retail sales
- Store discount
- Health & wellbeing programme
Stocktaker
nGeneration —Manchester
- £26,000 - £28,000 a year
- Weekend availability
- Bar
- Microsoft Excel
- Customer service
Quick apply
Shift Supervisor
EG On The Move Ltd —Preston
- £13.40 an hour
- Part-time
- Café
- Employee discount
Quick apply
2d
Supervisor
Popeyes UK —Horwich
- £12.75 - £13.25 an hour
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Flexible schedule
Quick apply
Assistant Restaurant Manager
Welcome Break —Chorley
- Up to £28,500 a year
- Customer service
- Supervising experience
- Restaurant
- Free parking
- Employee discount
Retail Supervisor
Trade Outlet Limited —Northwich
- £14 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
4d
Assistant Manager
B Kitchen —Manchester
- £13.21 - £15.00 an hour
- Weekend availability
- Hospitality
- Management
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
9d
Technical Supervisor
Keoghs —Liverpool
- Full-time
- Hybrid work
- IT
- Communication skills
- Employee discount
Keyholder
Pentland Brands —Manchester
- Sales
- Communication skills
Supervisor
Belstaff —Manchester
Quick apply
Part Time Supervisor
Schuh —Stretford
- Part-time
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Supervisor
Bob & Berts —Blackpool
- £11.00 - £12.91 an hour
- Part-time
- Customer service
- Merchandising
- Basic maths
Quick apply
7d
Senior Style Advisor / Supervisor
Mint Velvet —Liverpool
- Part-time
- Employee discount
Quick apply
5d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Wigan
- £31,725 - £38,400 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Employee discount
Supervisor
BLACKS —Liverpool
- £13.06 an hour
- Full-time
- Supervising experience
- Leadership
- Communication skills
Quick apply
3d
Keyholder
Belstaff —Manchester
Quick apply
11d
Supervisor
Coach —Ellesmere Port
- £31,200 - £34,000 a year
- Full-time
- Sales
- Employee discount
11d
Starbucks Shift Supervisor
EG Group —Chester
- £13.55 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
Store Supervisor
Footasylum —Warrington
- Part-time
- Sales
5d

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Head of Customer Experience

Imagine That! Wigan
Wigan

Quick apply

Job details

Full-time
£35,000 - £40,000 a year
1 day ago

Qualifications

Hospitality
Management
Customer service
First Aid Certification
Continuous improvement
Leadership

Full job description

Overview
As Head of Customer Experience, you will lead the day-to-day running of the venue, ensuring exceptional standards across customer service, operations, team performance, health and safety, and commercial delivery.

You will be responsible for creating a welcoming, engaging and memorable experience for every guest whilst ensuring the attraction operates efficiently, safely and profitably.

This is a hands-on leadership role, ideal for someone who enjoys being visible on the floor, supporting teams and driving continuous improvement.

Visitor Experience

Lead and champion an outstanding visitor experience throughout the attraction.
Monitor customer feedback and implement improvements to enhance guest satisfaction.
Ensure all areas are clean, engaging, welcoming and operating to the highest standards.
Resolve customer concerns professionally and effectively.
Create a culture where exceptional customer service is at the heart of everything we do.
Oversee the daily operation of the attraction, ensuring smooth and efficient running.
Manage staffing levels and rota planning to meet business needs.
Drive operational performance and efficiency across all departments.
Ensure all opening and closing procedures are completed correctly.
Support the delivery of special events, school visits and seasonal activities.

Team Leadership

Recruit, train, develop and inspire a high-performing team.
Conduct regular one-to-ones and performance reviews.
Create a positive, energetic and supportive working environment.
Coach managers and supervisors to deliver excellent leadership throughout the venue.
Promote a culture of accountability, teamwork and continuous improvement.

Health & Safety

Ensure full compliance with all health and safety policies and procedures.
Maintain high standards of risk management and safeguarding.
Conduct regular venue inspections and audits.

About You

We're looking for an experienced operational leader who is passionate about customer experience and enjoys working in a fast-paced visitor attraction environment.

Essential

Previous experience in an Operations Manager, General Manager, Visitor Experience Manager or similar leadership role.
Strong people management and team development experience.
Excellent customer service and complaint resolution skills.
Experience managing operational performance and KPIs.
Strong organisational and problem-solving abilities.
Confident decision-maker with the ability to remain calm under pressure.
Flexibility to work weekends, bank holidays and school holidays. (Must be committed to one day at the weekend)

Desirable

Experience within visitor attractions, leisure, hospitality, family entertainment, tourism or retail.
Health & Safety qualification.
First Aid qualification.

If you're passionate about delivering exceptional guest experiences, leading successful teams and helping create magical memories for families, we'd love to hear from you.

Applications with a cover letter will be considered first

Job Type: Full-time

Pay: £35,000.00-£40,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

retail experience supervisor jobs in appley bridge, lan

Head of Customer Experience

Department Supervisor

Stocktaker

Shift Supervisor

Supervisor

Assistant Restaurant Manager

Retail Supervisor

Assistant Manager

Technical Supervisor

Keyholder

Supervisor

Part Time Supervisor

Supervisor

Senior Style Advisor / Supervisor

Assistant Store Manager (Full-Time)

Supervisor

Keyholder

Supervisor

Starbucks Shift Supervisor

Store Supervisor

I want to receive the latest job alerts for retail experience supervisor in appley bridge, lan

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