Head of customer service Work, Jobs in Apsley, Hrt (with Salaries)

Host
Mandarin Oriental Hotel Group —London
- Weekend availability
- Hospitality
- Customer service
- English
- Health & wellbeing programme
- Employee assistance programme
10d
Transport Administrator
L Lynch Plant Hire & Haulage —Hemel Hempstead
- Full-time
- Microsoft Excel
- Organisational skills
- In-person
- Free parking
Quick apply
Head of CLM
Haven —Hemel Hempstead
- Part-time
- Hybrid work
- CRM software
- Hospitality
- Sales
- Employee discount
Quick apply
11d
Golf Sales Specialist
Club Champion UK —Hemel Hempstead
- £28,000 - £45,000 a year
- Full-time
- Sales
- Microsoft Office
- Welding
- Free parking
- Employee discount
Quick apply
Head of Transport
DDC Foods Ltd —Hemel Hempstead
- Up to £55,000 a year
- Full-time
- Management
- Analysis skills
- In-person
Quick apply
20h
Manager, Technical Services
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- Customer service
- Maintenance
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
BPO Senior Manager
Wayfair —London
- £72,500 - £105,125 a year
- Full-time
- Microsoft Excel
- Customer service
- Travel
- Employee discount
- Gym membership
Head of Investment Programme Management
Affinity Water —Hatfield
- £100,000 a year
- Hybrid work
- Management
- Annual leave
- Employee discount
10d
Commercial Director
Pinnacle Group —London
- £100,000 - £120,000 a year
- Travel
- Organisational skills
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Accounts Payable Coordinator
Soilex Environmental Ltd —Harpenden
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
- Life insurance
Quick apply
1d
Head Of Customer Experience
Five Guys UK —London
- Up to £70,000 a year
- Hospitality
- Customer service
- Leadership
- Employee discount
Account Executive
Commusoft —London
- £40,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
Head of Customer Service (12 months contract)
Deltatre —London
- Weekend availability
- Customer service
- Travel
- IT
Quick apply
3d
Head of Creative
Schuh —London
- Full-time
- Employee assistance programme
- Employee discount
Resident Engagement Manager
Pinnacle Group —London
- £35,000 - £40,000 a year
- Hybrid work
- Microsoft Office
- Travel
- IT
- Annual leave
- Employee assistance programme
Quick apply
Customer Assistant - Food - Hemel Hempstead
Marks & Spencer —Hemel Hempstead
- £13.41 an hour
- Part-time
- Employee discount
2d
Head of Client Services
GetAgent —London
- £80,000 - £90,000 a year
- Hybrid work
- Travel
- Leadership
Data Analyst
Equans —Bow
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
- Annual leave
- Employee assistance programme
3d
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
14d

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Host

Mandarin Oriental Hotel Group -
London

Apply Now

Job details

Permanent | Full-time
10 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Season ticket loan
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme

Qualifications

Mandarin
Hospitality
Customer service
English
Host/hostess experience

Full job description

Host, Dinner by Heston Blumenthal

3 doubles, 2 singles per week

We’re looking for a Host to join our Dinner by Heston Blumenthal team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Hyde Park is London’s most iconic address. It’s another world; a world of oriental luxury and the most attentive service. A world that’s all about our guests.

As a Host at Mandarin Oriental Hyde Park, London, you will be responsible for:

Warmly welcome and seat guests
To take reservations in a friendly and professional manner
To follow up any special requests related to reservations
To communicate relevant information of each reservation to the Head Waiters and Managers

As a Host, you will be working Monday to Sunday, 48-50 hours a week. Shift patterns will vary from morning to evening (including weekends and bank holidays), so flexibility is required where applicable.

To be a successful Host candidate, you will have great fluency in English and have previous Host experience in a high standard hospitality establishment but a minimum of a Customer Service experience in a luxury environment.

Our commitment to you:

Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
Health & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
Access to discounts and deals with over 500 popular high street retailers, including discounted gym memberships and travel deals
50% F&B & Spa discount on property
Special MO discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum)
Complimentary Westfield Healthcare cash plan, children added at no extra cost
Colleague Experience Stay in-house with breakfast included upon completed probation
Friends & Family hotel rate and Spa discount
1 paid Charity Day per year to dedicate to a charity of your choice
Season ticket loan & cycle to work scheme
£750 recruitment referral bonus
Free meals on duty & uniform dry-cleaning services
Increased holiday entitlement with Length of Service, up to 33 days off
Subsidized podiatry sessions with our incredible Bastien pedicurists
Free Life Assurance benefits whilst in service
Access to Hospitality Action’s Employee Assistance Programme
Employee Recognition Programmes
Social, wellbeing, charity, and sporting events throughout the year

SUSTAINABILITY AT MANDARIN ORIENTAL HYDE PARK, LONDON.

Mandarin Oriental Hyde Park, London is a proudly certified Global Sustainable Tourism Council (GSTC) hotel. Corporate responsibility values are deeply ingrained in Mandarin Oriental’s culture, and sustainability implications are carefully considered with every decision across the Group, aligning our sustainable development efforts with the industry criteria set out by the GSTC.

We strive for a better future for the next generation. Protecting the environment, people and communities are the fundamental pillars to which we devote our efforts. We are very proud of the initiatives our colleagues have implemented to help us on the path to achieving our sustainability goals, such as single-use plastic elimination, ethical supply chain and procurement, community and colleague engagement, technology practices and waste reduction. We are committed to doing the right thing, every day.

DIVERSITY & INCLUSION.

We believe a diverse and inclusive culture is better for everyone. Bringing individuals together is essential to the long-term success of our people, our business and the societies and economies in which we operate.

All colleagues, regardless of ethnicity, gender, age, sexual orientation, disability, background or religion, should be treated fairly and with respect, should be given equal opportunities, and be valued for the contributions they make in their roles. No form of bullying, intimidation, discrimination or harassment of others will be tolerated.

ELIGIBILITY TO WORK IN THE UK.

Please note, all candidates applying for this role must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

We’re Fans. Are you?

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Refine Your Search

head of customer service jobs in apsley, hrt

Host

Transport Administrator

Head of CLM

Golf Sales Specialist

Head of Transport

Manager, Technical Services

Talent Development Partner

BPO Senior Manager

Head of Investment Programme Management

Commercial Director

Accounts Payable Coordinator

Head Of Customer Experience

Account Executive

Head of Customer Service (12 months contract)

Head of Creative

Resident Engagement Manager

Customer Assistant - Food - Hemel Hempstead

Head of Client Services

Data Analyst

Coordinator

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