Technical support specialist Work, Jobs in Apsley, Hrt (with Salaries)

Technical Support Specialist
Intelligent Imaging Innovations —London
- From £40,000 a year
- Engineering
- Bachelor's degree
- No degree
Customer Support Specialist (Application Support)
Symology Ltd —Dunstable
- £28,000 - £35,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- AI
- Free parking
- Profit sharing
Quick apply
12d
Technical Support Center Engineer
NTT Global Data Centers —Hemel Hempstead
- Full-time
- Salesforce
- Microsoft Office
- Analysis skills
Customer Support & Technical Specialist
Unibuddy —London
- £40,000 a year
- Full-time
- Hybrid work
- Salesforce
- IT
- AI
- Annual leave
- Life insurance
8d
Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
IT Support
Feefo London Office —London
- £31,420.00 - £49,089.62 a year
- Part-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
- Flexitime
- Work from home
Quick apply
1d
Technical Support Specialist
MEDIDATA —London
- Microsoft Outlook
- Customer service
- System design
- Annual leave
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Helpdesk Specialist
Masters Of Mindset Ltd. —Uxbridge
- £35,000 - £38,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Windows
- IT
- Referral programme
Quick apply
4d
IT Support Technician
Browne —Kings Langley
- £30,000 - £40,000 a year
- Full-time
- Azure
- Travel
- SharePoint
Quick apply
9d
Desktop Support Specialist
Fragomen —London
- Full-time
- Microsoft Office
- IT
- In-person
- Annual leave
- Employee assistance programme
IT Support Specialist - London
Legora —London
- Full-time
11d
Application Support Specialist
Internova Travel Group —London
- Full-time
- Remote
- Customer service
- Hotel
- Communication skills
Audio Editing Specialist - Freelance AI Trainer Project
Meridial —London
- £8 - £65 an hour
- Remote
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
AI Technical Support Specialist
ByteDance —London
- Holidays
- Computer Science
- Bachelor's degree
- AI
Technical Support Associate - London
Synthesia —London
- Full-time
- Hybrid work
- Software troubleshooting
- Analysis skills
- Continuous improvement
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
Application Support Specialist
Collinson —London
- Hybrid work
- Computer Science
- Hotel
- Analysis skills
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Junior IT Support Technician
SBITSL —London
- £26,500 a year
- Full-time
- Customer service
- English
- Analysis skills
Quick apply

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Technical Support Specialist

Intelligent Imaging Innovations
London

Apply Now

Job details

Permanent
From £40,000 a year

Benefits

Private dental insurance
Company pension
Private medical insurance

Qualifications

Biology
Engineering
Biotechnology
Cell Biology
Bachelor's degree
Physics
Chemistry
Biophysics
Microscopy
Mechanical knowledge
Data Science

Full job description

Intelligent Imaging Innovations (3i) LTD is looking for a Technical Support Specialist to join its expanding team in the United Kingdom. Primary responsibilities include performing preventive maintenance and optimizing microscopy systems. This is an exciting opportunity to join an established scientific instrumentation company designing and manufacturing cutting-edge technologies.

The ideal candidate possesses strong electrical and mechanical skills, is familiar with microscopy systems and can problem-solve with minimal guidance. Preferred qualifications include experience in fundamental optical theory and microscopy applications and familiarity with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC). This is a permanent position requiring both domestic and international travel.

Qualifications:

Bachelor's or technical degree in related field or equivalent experience
Strong electrical and mechanical skills
Familiarity with microscopy systems
Experience with advanced imaging platforms including multiphoton, light-sheet, spinning disk confocal, widefield fluorescence and transmitted light (brightfield/DIC)
Familiarity with biomedical sciences preferred

Skills & Competencies:

Electrical, technical and mechanical aptitude
Problem solving and analysis with minimal guidance
Communication and customer focused
Team collaboration

Responsibilities:

Telephone and Online Support:

Provide first response technical support to scientists at biomedical research laboratories
Field email and phone inquiries immediately upon receipt
Troubleshoot support issues involving software and opto-electronic hardware performance
Document support issues and manage the reconciliation process via a case tracking system

Customer Site Visits:

Extensive travel to customer sites is required
Site visits involve the same type of support as email and phone inquiries, and may include software and hardware installation of microscopy platforms/systems, systemic troubleshooting, basic hardware repair, equipment relocation, annual system optimization and preventative maintenance

Conditions of Employment:

Legally eligible for employment in the United Kingdom
Work safely with lasers, optical and electrical systems; understand and follow safety procedures and maintain a safe working environment
Travel extensively throughout Europe and abroad
Flexibility to work outside traditional work hours as required
Reside in London or surrounding area

Pay: From £40,000.00 per year

Benefits:

Company pension
Private dental insurance
Private medical insurance

Work Location: In person

Apply Now

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