Customer service manager Work, Jobs in Ards, Dow (with Salaries)

Senior TikTok & Affiliate Manager
Dylan Oaks Jewellery —Belfast
- £30,000 - £40,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Store discount
Quick apply
District Manager - Northern Ireland
Wingstop - Senior Operations —Belfast
- Up to £60,000 a year
- Full-time
- Hospitality
- Sales
- Restaurant management
- Annual leave
- Employee discount
Quick apply
Service Delivery Manager
CGI —Belfast
- Full-time
- Continuous improvement
- Travel
- Budgeting
Quick apply
Customer Service Manager
IWG —Belfast
- Up to £40,000 a year
- Customer service
- Team management
- Guest services
Duty Manager - Belfast
Smyths Toys —Belfast
- From £32,000 a year
- Weekend availability
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Manager
International Workplace Group plc —Belfast
- Up to £40,000 a year
- Full-time
- Customer service
- Team management
- In-person
Area Manager - Ireland
Mountain Warehouse —Belfast
- Full-time
- Customer service
- Continuous improvement
- Training & development
- Employee discount
Quick apply
12d
General Manager
Coastline Gaming —Belfast City Centre
- Weekend availability
- Customer service
- Hotel
- Team management
Quick apply
Sales Valuer and Business Development Manager
GOC Estate Agents Ltd —Belfast
- From £35,000 a year
- Full-time
- Customer service
- Computer literacy
- Business development
Quick apply
5d
LE LABO DUNDRUM 37.5 Counter Manager Counter Manager
Estee Lauder —Dundrum
- Customer service
- Computer literacy
- Team management
8d
Bar Manager
The Plough Inn —Hillsborough
- £30,000 - £40,000 a year
- Weekend availability
- Hospitality
- Bar
- Restaurant management
- Employee discount
Quick apply
5d
Head of Marketing
Volaris Group Inc. —Belfast
- £55,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
- Annual leave
Sales Support Manager
Nutreco —Belfast
- Full-time
- Remote
- CRM software
- Communication skills
Store Manager
Nisbets —Belfast
- Full-time
- Customer service
- Computer literacy
- Business development
13d
Team Leader
Card Factory —Downpatrick
- £13 an hour
- Customer service
- Leadership
Account Relationship Support Assistant Manager, Defence Convergent Market, Clients and Markets
Deloitte —Belfast
- Hybrid work
- Microsoft Powerpoint
- Databases
- Presentation skills
DEPARTMENT MANAGER
Primark —Newtownards
- £18,908 - £37,817 a year
- 8 hour shift
- Customer service
- Team management
- Retail management
- Annual leave
General Manager - UK
Zizzi —Belfast
- £38,110 - £45,000 a year
- Weekend availability
- Inventory control
- Recruiting
- Cleaning
- Employee assistance programme
- Employee discount
4d
Front Office Manager
Marriott International, Inc —Belfast
- Full-time
- Hotel
- Front desk
- Communication skills
- Employee discount
Operations Manager
Raylo —Belfast
- Weekend availability
- Hybrid work
- Customer service
- Continuous improvement
- AI
Quick apply
4d

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Senior TikTok & Affiliate Manager

Dylan Oaks Jewellery
Belfast

Quick apply

Job details

Permanent | Full-time
£30,000 - £40,000 a year

Benefits

Free parking
Store discount
Company events
Employee discount

Qualifications

Influencer outreach
Performance reporting in digital marketing
E-commerce
Partnership building
Relationship management
Management reporting
Affiliate marketing
Communication skills

Full job description

Dylan Oaks

Dylan Oaks is one of the UK & Ireland’s fastest-growing jewellery brands. In the past 12 months, we’ve grown over 100% YoY. We are looking to add to our team of high performers based in our state of the art HQ in Belfast. The successful candidate will continue to drive forward our mission and support our growth through 2026 and beyond.

Your Role:

Dylan Oaks is looking for a Senior TikTok & Affiliate Manager to lead and grow our creator, influencer and affiliate strategy, with a strong focus on TikTok, TikTok Shop and social commerce.

This role will be responsible for building a high-performing creator network that increases brand awareness, produces engaging content and delivers measurable revenue growth across our jewellery collections, personalised products and key gifting campaigns.

Working closely with the Marketing, Creative, Product and Retail teams, the successful candidate will take ownership of creator recruitment, affiliate performance, product seeding, agency relationships and campaign participation across TikTok and other relevant social platforms.

Responsibilities:

The individual will step into an established affiliate programme, responsible for overseeing the current operation, With the main responsibility of establishing a best-in-class TikTok shop programme.

Creator and Affiliate Strategy

Lead Dylan Oaks’ creator, influencer and affiliate strategy.
Recruit, activate and retain creators who align with the brand and can drive both revenue and awareness.
Build long-term creator, ambassador and affiliate relationships.
Identify emerging and established creators with strong commercial potential.

TikTok Shop and Social Commerce

Build, launch and scale the Dylan Oaks TikTok Shop strategy from the ground up, establishing it as a measurable & sustainable revenue channel
Manage creator participation across TikTok Shop affiliate tools and campaigns.
Work with internal teams to identify hero products, gifting opportunities and conversion drivers.
Track and optimise creator performance using revenue, conversion, engagement and content output.

Outreach, Seeding and Relationships

Manage creator outreach and product-seeding campaigns.
Coordinate creator selection, gifting, campaign briefs, follow-up and content tracking.
Build strong nurturing relationships with creators, agents, managers and affiliate partners.

Campaigns and Trading Moments

Lead creator activity across product launches and seasonal campaigns, including Valentine’s Day, Mother’s Day and Christmas.
Align creator activity with brand strategy, stock availability and e-commerce priorities.
Support creator participation in store openings, events and retail activity where appropriate.

International Growth and Community

Support creator and affiliate growth across Ireland, the UK and selected international markets.
Build an engaged community of Dylan Oaks creators and brand advocates.
Develop ambassador programmes, creator events and long-term partnerships.
Ensure creator content reflects the Dylan Oaks brand, tone and customer experience.

Performance and Reporting

Produce regular reporting on creator revenue, conversion, engagement, content output and return on investment.
Identify high-performing creators, products and content formats.
Use performance insights to improve recruitment, seeding and campaign activity.
Manage creator and affiliate budgets effectively.

Qualifications:

At least 2–3 years’ experience in creator marketing, influencer marketing, affiliate marketing or social commerce.
Practical experience using TikTok Shop, creator affiliate platforms or similar social-commerce tools.
Strong understanding of TikTok, Instagram and emerging social-media trends.
Hands-on experience recruiting, briefing and managing creators from outreach through to content delivery.
Strong understanding of affiliate links, commission structures, conversion and creator monetisation.
Comfortable producing performance reports and using data to improve results.
Experience working with creators, agents, agencies and affiliate networks.
Strong commercial awareness, communication and relationship-management skills.
Highly organised, with the ability to manage multiple campaigns, deadlines and creator relationships.

Preferred:

Experience within jewellery, fashion, beauty, gifting, lifestyle or another product-led consumer brand would be beneficial.

Success Measures

Growth and quality of the Dylan Oaks creator and affiliate network.
Growth and performance of TikTok Shop.
Revenue generated through creator and affiliate activity.
Creator recruitment, activation and retention.
Volume and quality of creator-generated content.
Campaign conversion and return on investment.
Performance across product launches and key gifting periods.
Contribution of social commerce to overall business growth.

What's On Offer

Salary dependent on experience
A bright, stylish city office with A-category aesthetic fit-out.
Excellent hands-on learning and career progression opportunities.
Discount on all Dylan Oaks products for you and your family.
Office Nespresso machine for the caffeine lovers.
Regular social events (think Spa Days, Bowling) + occasional Pizza Fridays on the house.

Job Types: Full-time, Permanent

Pay: £30,000.00-£40,000.00 per year

Benefits:

Company events
Employee discount
Free parking
Store discount

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in ards, dow

Senior TikTok & Affiliate Manager

District Manager - Northern Ireland

Service Delivery Manager

Customer Service Manager

Duty Manager - Belfast

Customer Service Manager

Area Manager - Ireland

General Manager

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LE LABO DUNDRUM 37.5 Counter Manager Counter Manager

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Sales Support Manager

Store Manager

Team Leader

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DEPARTMENT MANAGER

General Manager - UK

Front Office Manager

Operations Manager

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