Customer support & client services occupations Work, Jobs in Arkley, Gtl (with Salaries)

Client Development Associate (Retail Media)
Epsilon —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Presentation skills
Contact Centre Agent
Allwyn UK —Watford
- Hybrid work
- Customer service
- Annual leave
Quick apply
14d
Customer Care Associate - Remote (Night Shift)
ihateironing —London
- £31,500 a year
- Weekend availability
- Remote
- Customer service
- Care experience
- Travel
Quick apply
6d
Client Services Executive
Creative Car Park Ltd —London
- £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee discount
Quick apply
7h
Customer Service and technical Support Co-ordinator
Estarli Bikes —Berkhamsted
- £25,000 - £29,000 a year
- Full-time
- CRM software
- Google Suite
- Customer service
- Employee discount
Quick apply
Customer Solutions Advisor
WOLF UK LIMITED —Watford
- £27,650 - £29,650 a year
- Full-time
- Hospitality
- Customer service
- No experience needed
Quick apply
1d
Customer Support Officer (UK)
Qargo —London
- Hybrid work
- Customer service
- English
- Administrative experience
Experienced Switchboard Operator - Nights 4 on 4 off
ComXo —Slough
- Up to £25,031 a year
- Weekend availability
- Customer service
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Service Executive - Full Time
Syte Link —Loughton
- £28,000 - £32,000 a year
- Full-time
- Customer service
- English
- Data entry
- Free parking
- Sick pay
Quick apply
Client Resident Liaison Officer - Social Housing
Sureserve —London
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Call Centre Agent- Customer service (full-time)
easyStorage —Cookham
- £26,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Employee discount
Quick apply
Membership Officer (JCCP)
Berkeley Insurance Group —Borehamwood
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
7d
Assistant Customer Service Manager
Return on Investment Ltd —Walton-on-Thames
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Customer service
- Analysis skills
- In-person
- Annual leave
- Gym membership
Quick apply
Customer Support Representative
Stream —London
- £28,000 - £31,000 a year
- Overtime
- Hybrid work
- Financial services
- Annual leave
Quick apply
Call Centre Sales Advisor
Timepieces International —Potters Bar
- £25,000 - £32,000 a year
- 12 hour shift
- CRM software
- Sales
- Customer service
- Free parking
- Store discount
Quick apply
Customer Support Agent
Flatpay —London
- Customer service
- English
Quick apply
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
New Client Onboarding - Global Banking & Markets
Delta Capita —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- English
- Bachelor's degree
Quick apply
12d
Head of Retention
Higher Ed Partners (UK) LTD —St Albans
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Social media management
- Salesforce
- Analysis skills
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Care Administrator
Osprey Charging Network —London
- £28,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Customer service
- Salesforce
- Continuous improvement
Quick apply

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customer support & client services occupations jobs near arkley, gtl

Client Development Associate (Retail Media)

Epsilon -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Excel
Presentation skills
Communication skills

Full job description

Overview
London (4 days per week in office) • UK travel to retailer offices as needed

Epsilon is offering an outstanding opportunity to work with some of the most inquisitive people in retail media and supporting some of the UK's biggest retailers. We are looking for a diligent Client Success Associate to support our Retail Media clients. You'll assist the Client Lead and the client team by coordinating delivery and keeping day-to-day tasks on track. You will also help drive commercial growth and product adoption onsite, offsite, and through features for our retail clients. Reporting and operational foundations will be carried out consistently and accurately.

Reporting & collaboration

You'll report directly to the lead of Client Services and support the wider Retail Media Client team. You'll partner closely with internal teams (e.g., Sales, Ops, Tech, Analytics, Creative) to support planning, delivery, reporting and issue resolution.

Responsibilities

Support the Client Lead/Client Directors with meeting prep, notes, follow-ups and action tracking
Support onsite operational checks and troubleshooting (e.g., platform checks, placement/feature launch coordination)
Support product/release communications by helping compile client updates and key changes
Build and QA retailer-facing reporting (weekly/monthly), including insights and next steps
Raise and handle tickets (e.g., reporting pulls, troubleshooting, platform issues) and coordinate cross-functional follow-up
Respond to client queries and triage requests, pulling in the right teams quickly
Pull and maintain delivery metrics and trackers; help find opportunities to automate repeatable outputs
Deliver comprehensive insights for retailer QBRs and ad hoc updates

What success looks like

The team trusts you to keep details organised, deadlines met, and comms clear
Issues are spotted early and raised with proposed options
Reporting is accurate, on time, and passionate about insights and actions
Trackers and processes are maintained to a high standard

Qualifications

Strong organisation and follow-through; able to handle multiple workstreams
Clear written and verbal communication; confident with client-facing updates
Analytical and detail-focused; comfortable working with performance data in Excel
Participant coordination across internal teams and retailer/platform contacts
Proactive problem-solving

Required qualifications

1-2 years' experience in client services/account support within digital media, or an agency environment
Strong Excel skills (pivots/lookups a plus) and ability to QA numbers before sharing
Comfortable producing decks and written updates (PowerPoint)
Able to work four days each week from our London office, with visits to retailer offices across the UK as required
Proactive, team-first approach with strong ownership and vitality

Nice to have

Hands-on familiarity with retail media platforms (e.g., CitrusAd, Criteo Retail Media, Amazon)
Experience with CRM/workflow tools (e.g., Salesforce) and basic analytics tooling (e.g., DOMO, Tableu)
Comfortable presenting performance updates
Retail/eCommerce trading knowledge (e.g., promo cadence, onsite merchandising)

Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice.

Additional Information
When You Join Us, We'll Create Something EPIC Together
Epsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels.

Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world.

Our pillars aren't just words. They're how we show up every day.

People centricity: We focus on employee well-being in an environment where colleagues truly care about each other.
Collaboration: We work together, support one another, and collectively achieve goals.
Growth: There are endless opportunities for growth through learning, development and career advancement.
Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches.
Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively.

Our values guide us to create value for our clients, our people and consumers.

Act with integrity
Work together to win together
Innovate with purpose
Respect all voices
Empower with accountability

These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose.

Because You Matter
We know that we have some of the brightest and most talented employees in the world, and we believe in rewarding them accordingly. If you work here, expect competitive compensation, a great benefits package and endless opportunities to advance your career.

We offer hybrid working opportunities, with our office space located in the Iconic Television Centre, White City.

As part of our dedication to enhance our
inclusive and diverse workforce, Epsilon is committed to equal access to opportunity for people without regard to race, age, sex, disability, neurodiversity, sexual orientation, gender identity, pregnancy and parental, marriage and civil partnership or religion or belief. We are committed to providing reasonable adjustments for candidates in our application process.

#LI-TF1

Apply Now

Refine Your Search

customer support & client services occupations jobs in arkley, gtl

Client Development Associate (Retail Media)

Contact Centre Agent

Customer Care Associate - Remote (Night Shift)

Client Services Executive

Customer Service and technical Support Co-ordinator

Customer Solutions Advisor

Customer Support Officer (UK)

Experienced Switchboard Operator - Nights 4 on 4 off

Customer Service Executive - Full Time

Client Resident Liaison Officer - Social Housing

Call Centre Agent- Customer service (full-time)

Membership Officer (JCCP)

Assistant Customer Service Manager

Customer Support Representative

Call Centre Sales Advisor

Customer Support Agent

Customer Success Supervisor

New Client Onboarding - Global Banking & Markets

Head of Retention

Customer Care Administrator

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