Duty manager Work, Jobs in Arlesey, Hrt (with Salaries)

Duty Manager
Coach Travel Group —Stansted Airport
- £38,000 - £46,000 a year
- Full-time
- Analysis skills
- IT
- In-person
- Free parking
Quick apply
3d
Service Delivery Manager
Serco Group —Hitchin
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Customer Account Manager
Europa Worldwide Group —Cambourne
- £35,000 - £50,000 a year
- Full-time
- Microsoft Powerpoint
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
AAA Screening Programme Manager
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £49,387 - £56,515 a year
- Full-time
- Leadership
10d
Front Office Manager
Valor Hospitality —Hemel Hempstead
- £38,000 a month
- Hotel
- Driving
- Employee assistance programme
- Employee discount
Quick apply
4d
Duty Manager
Iceland —Letchworth
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
18h
Account Manager - Live Events (experience essential)
Print Match Ltd —Sandy
- £45,000 - £50,000 a year
- Call to connect
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
RCA Team Leader
Innovus —Luton
- Full-time
Quick apply
Shift Manager
Noatum Logistics UK Limited —Biggleswade
- Weekend availability
- Management
- In-person
- Leadership
Quick apply
Cambridge - General Manager
Itsu —Cambridge
- Full-time
- Quick service & fast food restaurant
- Employee assistance programme
- Life insurance
Administration Lead
Bancroft Medical Centre —Hitchin
- £14 - £15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- GP surgery experience
- Health & wellbeing programme
- Annual leave
Quick apply
11d
Head of Leadership and Management Training
Royal Papworth Hospital NHS Foundation Trust —Cambridge
- £57,528 - £64,750 a year
- Full-time
- Master's degree
- Presentation skills
- Team management
11d
Residential Property Territory Manager
Ascend Properties —Cambridge
- £29,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- In-person
Quick apply
9d
Assistant Manager
Wilbury (formally Gardeners) —Letchworth
- Full-time
- Management
- Mentoring
- Communication skills
- Annual leave
- Employee discount
Quick apply
14d
Customer Service Assistant Manager
Warner Bros. Discovery —Leavesden Green
- Weekend availability
- Management
- IT
- Communication skills
Senior General Manager - Self Contained accommodation
Woburn —Milton Keynes
- £55,000 - £65,000 a year
- Weekend availability
- Restaurant
- Referral programme
Quick apply
5d
Manager, People Operations
RWS Global —Milton Keynes
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Annual leave
- Work from home
11d
Deputy Theatre Manager
Spire Healthcare —Cambridge
- Full-time
- Leadership
- Free parking
- Annual leave
Front of House Manager
University Arms —Cambridge
- £40,000 a year
- Weekend availability
- Bar
- Hotel
- University
- Employee assistance programme
- Referral programme
12d
Programme Delivery Officer for Older Adults
Living Sport —Saint Ives
- £27,000 - £28,000 a year
- Full-time
- Hybrid work
- Computer literacy
- Travel
- Communication skills
- Annual leave
- Work from home
Quick apply
5d

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Duty Manager

Coach Travel Group
Stansted Airport

Quick apply

Job details

Full-time
£38,000 - £46,000 a year
3 days ago

Benefits

Free parking
Company pension

Qualifications

Logistics
Analysis skills
Transportation management systems
IT
Communication skills
Time management

Full job description

The Duty Manager plays a critical role in the day-to-day control and coordination of transport operations in Stansted. Acting as a central point of operational control, the role supports service delivery, compliance, and effective communication with all relevant stakeholders.

Working as part of a rotating rota alongside the Operations Management team, the Duty Manager is responsible for monitoring live services, responding to operational challenges, and making timely decisions to minimise disruption and protect the customer experience.

This is a hands-on, fast-paced role requiring confidence, resilience, clear communication, and the ability to act independently when issues arise, including during out-of-hours periods.

Key Responsibilities

Operational Control & Decision-Making

Monitor daily service delivery and respond promptly to issues including delays, vehicle defects, and staff shortages
Make independent, real-time operational decisions to maintain service continuity
Remain calm and effective under pressure when managing incidents or disruptions
Adjust duties, vehicles, and schedules in line with driver hours regulations and working time legislation
Provide regular operational updates to Operations Management
Escalate complex, high-risk, or serious issues in line with agreed processes
Provide out-of-hours operational control across the London & South East region
Maintain awareness of available resources and identify opportunities to support additional work across the region

Driver Liaison & Engagement

Act as the primary point of contact for driving staff during duty periods
Communicate clearly, confidently, and professionally with drivers, providing instruction and guidance where required
Build and maintain positive working relationships with drivers through regular engagement
Promote high standards of professionalism, vehicle presentation, and depot cleanliness
Support drivers in resolving operational issues quickly and professionally
Lead investigations into complaints, driver conduct matters, or potential capability concerns

Customer Experience

Take proactive steps to prevent or minimise service disruption wherever possible
Ensure any unavoidable disruption is managed in a way that protects the customer experience
Communicate clearly and effectively with internal teams and customers when operational changes impact services

Compliance & Record Keeping

Ensure all operational decisions comply with driver hours regulations and legal requirements
Maintain accurate and timely operational records
Act as a final check to ensure all job data is correct, including report times, vehicle allocations, passenger numbers, and access requirements
Ensure driver packs are fully prepared with correct passes, completed documentation, and cards
Monitor daily vehicle movements, record delays, and communicate issues to relevant stakeholders
Use company systems and software to record incidents, changes, and operational updates
Monitor and respond to Samsara driver behaviour events in line with company policy

Teamwork & Communication

Work closely with Operations Managers, Assistant Operations Managers, and fellow Duty Managers
Build and maintain strong working relationships with stakeholders across all operating businesses in the region
Support colleagues during busy or challenging operational periods
Contribute positively to a cooperative, professional, and supportive team environment

Key Skills & Attributes

Ability to remain calm and think clearly under pressure
Strong attention to detail
Confident decision-maker, comfortable acting independently
Clear and effective communicator, particularly when dealing with drivers
Practical, common-sense approach to problem-solving
Flexible, positive, and team-oriented attitude
Well organised with strong time management skills
Confident and competent using IT systems and operational software

Pay: £38,000.00-£46,000.00 per year

Benefits:

Company pension
Free parking

Work Location: In person

Quick apply

Refine Your Search

duty manager jobs in arlesey, hrt

Duty Manager

Service Delivery Manager

Customer Account Manager

AAA Screening Programme Manager

Front Office Manager

Duty Manager

Account Manager - Live Events (experience essential)

RCA Team Leader

Shift Manager

Cambridge - General Manager

Administration Lead

Head of Leadership and Management Training

Residential Property Territory Manager

Assistant Manager

Customer Service Assistant Manager

Senior General Manager - Self Contained accommodation

Manager, People Operations

Deputy Theatre Manager

Front of House Manager

Programme Delivery Officer for Older Adults

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