Customer service manager Work, Jobs in Armadale, Wln (with Salaries)

Internal Sales Manager
The Edinburgh Boiler Company —Dalkeith
- £43,000 - £55,000 a year
- Full-time
- CRM software
- Sales
- Analysis skills
Quick apply
Client Services Manager
Nikos Apergis Business Solutions Ltd —Bathgate
- £2,800 - £3,900 a month
- Full-time
- In-person
- Communication skills
Quick apply
2d
Customer Service Team Manager 24/7 shift pattern
Barclays —Glasgow
- Weekend availability
- Hybrid work
- Banking
6d
Learning & Development Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Sales
- Travel
- Organisational skills
- Employee discount
Quick apply
Customer Service Team Manager
HarperCollins UK —Glasgow
- Hybrid work
- Customer service
- Organisational skills
Quick apply
11d
Manager Designate - Livingston
Chisholm Hunter Ltd —Livingston
- £30,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE
triSaaS (Enhance) —Edinburgh
- £32,000 - £36,000 a year
- Full-time
- Hospitality
- Management
- Salesforce
- Free parking
- Sick pay
Quick apply
5d
Manager Designate - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £36,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Livingston
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Service Manager
Grant Westfield —Edinburgh
- Management
- Customer service
- No degree
- Annual leave
- Employee discount
HR Client Services Manager
Gravitate HR —Glasgow
- From £50,000 a year
- Part-time
- Hybrid work
- Management
- Computer literacy
- Supervising experience
Quick apply
HR Operations Manager
Chisholm Hunter Ltd —Glasgow
- Full-time
- Human resources
- Mentoring
- Organisational skills
- Employee discount
Quick apply
Director of Guest Experience
Marzoqi Global Travel & Hospitality Ltd —Glasgow
- £4,800 - £8,200 a month
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Employee stock purchase plan
Quick apply
2d
Customer Account Manager
Thom Micro Systems —Larbert
- From £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- CAD
- Free parking
- Work from home
Quick apply
1d
Store Manager - Glasgow Flagship Boutique
Chisholm Hunter Ltd —Glasgow
- £38,000 - £45,000 a year
- Full-time
- Management
- Employee discount
Quick apply
Bershka Edinburgh General Manager
INDITEX —Edinburgh
- Full-time
- Sales
- Leadership
Quick apply
Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Linlithgow
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Care & Lead Generation Advisor
Bon Accord Life —Alloa
- £25,250 a year
- Full-time
- Sales
- Customer service
- Financial services
- Life insurance
- Sick pay
Quick apply
Trainee Manager - Stirling
Chisholm Hunter Ltd —Stirling
- Up to £26,000 a year
- Full-time
- Management
- Sales
- Customer service
- Employee discount
Quick apply
Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped
Yell Ltd —Falkirk
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply

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customer service manager jobs near armadale, wln

Internal Sales Manager

The Edinburgh Boiler Company -
Dalkeith

Quick apply

Job details

Permanent | Full-time
£43,000 - £55,000 a year

Benefits

On-site parking

Qualifications

CRM software
Sales
Analysis skills
Continuous improvement
Sales pipeline
Business coaching
Communication skills

Full job description

Internal Sales Manager - Lead the Team. Drive Growth. Shape the Future.

At The Edinburgh Boiler Company, we're entering an exciting new chapter.

Would you like to work with a company where customers welcome our call, thanks to fantastic online reviews and industry awards?

Imagine working with a company where you can speak with a customer after the job has been completed, and get positive feedback because your installation colleagues hold the same high standards as you?

As we continue to expand across boilers, solar, battery storage, heat pumps and wider home energy solutions, we're looking for an ambitious Sales Manager to lead our Internal Sales and Customer Success function.

We're looking for someone who can build capability, drive performance, improve conversion rates, and create a culture of accountability, coaching and continuous improvement.

Reporting directly to the Sales Director, you will lead a team of Sales Executives while owning the performance of our internal sales operation.

You will oversee lead management, pipeline performance, customer follow-up, referral generation and existing customer growth, ensuring every opportunity is maximised and every customer receives an exceptional experience.

You'll play a key role in helping us achieve our next stage of growth by increasing lead-to-sale conversion, improving CRM discipline, strengthening customer engagement and embedding a high-performance sales culture.

What You'll Be Responsible For

Leading a High-Performing Team

Coaching, developing and motivating Sales Executives to achieve and exceed targets
Conducting regular one-to-ones, performance reviews and call coaching sessions
Building capability through training, feedback and structured development
Creating a culture of accountability, ownership and continuous improvement

Driving Sales Performance

Managing the full internal sales pipeline through Pipedrive
Monitoring conversion performance and identifying opportunities for improvement
Ensuring every lead has a clear next action and outcome
Driving lead-to-sale conversion across multiple product lines

Delivering an Exceptional Customer Journey

Ensuring every customer interaction reflects EBC's values and service standards
Managing lost opportunity recovery and customer re-engagement activity
Supporting referral generation and customer loyalty initiatives
Working closely with operational teams to ensure seamless customer handovers

Using Data to Drive Decisions

Producing meaningful sales reports and performance insights
Monitoring KPIs, pipeline health and CRM compliance
Identifying trends, bottlenecks and opportunities for growth
Supporting strategic decision-making through accurate reporting and analysis

What We're Looking For

You'll be an experienced sales leader with a passion for coaching people and delivering results.

You'll be commercially minded, highly organised and comfortable working in a fast-paced environment where performance, customer experience and continuous improvement are equally important.

Essential Experience

Previous experience leading or managing a sales team
Strong track record of achieving and improving sales performance
Experience managing sales pipelines and CRM systems
Ability to coach, motivate and develop high-performing teams
Strong analytical skills with the ability to use data to improve performance
Excellent communication and stakeholder management skills

Our Values

People First
We care about our customers, our colleagues and the communities we serve.

One Team, One Company
We collaborate, support each other and win together.

Unequivocal Safety
We never compromise on safety, quality or doing the right thing.

Ready to Apply?

If you're a driven sales leader who enjoys developing people, improving performance and making a genuine impact, we'd love to hear from you. Please send you CV and cover letter to;

[email protected] & [email protected]

Pay: £43,000.00-£55,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in armadale, wln

Internal Sales Manager

Client Services Manager

Customer Service Team Manager 24/7 shift pattern

Learning & Development Manager

Customer Service Team Manager

Manager Designate - Livingston

Customer Success Manager – Hospitality Technology | Office Based | Edinburgh | £32,000–£36,000 + OTE

Manager Designate - Stirling

Business Development Manager (BDM) - Livingston - Circa 41k Basic - 53k OTE Uncapped

Customer Service Manager

HR Client Services Manager

HR Operations Manager

Director of Guest Experience

Customer Account Manager

Store Manager - Glasgow Flagship Boutique

Bershka Edinburgh General Manager

Business Development Manager (BDM) - Linlithgow - Circa 41k Basic - 53k OTE Uncapped

Customer Care & Lead Generation Advisor

Trainee Manager - Stirling

Business Development Manager (BDM) - Falkirk - Circa 41k Basic - 53k OTE Uncapped

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