Hotel & accommodations guest services staff Work, Jobs in Ascot, Brk (with Salaries)

Spa Guest Services Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £27,144 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
2d
Night Reception Team Member - Part Time
Travelodge —Bracknell
- £13.71 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
11d
Hotel Team Member - Part Time
Travelodge —Bracknell
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
11d
Guest Services Assistant
Pennyhill Park Hotel & Spa —Bagshot
- £16,286 a year
- Weekend availability
- Hospitality
- Customer service
- Hotel
- Employee assistance programme
- Employee discount
Night Guest Service Assistant
Holiday Inn Express Park Royal —London
- £13.10 an hour
- Full-time
- Hotel
- Hotel experience
- Employee assistance programme
- Employee discount
Quick apply
Concierge (Casual Hours)
Chelsea Bridge Wharf RTM Company Limited —London
- £16 - £17 an hour
- Part-time
- Customer service
- Communication skills
Quick apply
Reception Team Member - Part Time
Travelodge —Woking
- £12.71 an hour
- Part-time
- No experience needed
- Hotel
- Employee discount
12d
Day Concierge - Ascot, SL5
Encore —Ascot
- £30,000 a year
- Driving
- Communication skills
- Annual leave
- Employee discount
Quick apply
15h
Receptionist - Mayfair - New Opening
The Shepherd Mayfair —London
- £29,000 a year
- Full-time
- Hotel
- Front desk
- Employee discount
- Referral programme
Quick apply
HOTEL FRONT OFFICE HOST
Merlin Entertainments —Chertsey
- £12.92 an hour
- Part-time
- Hospitality
- Customer service
- Hotel
- Employee discount
1d
Guest Service Assistant
Thames Riviera Hotel —Maidenhead
- Part-time
- Hotel
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
5d
Hotel Receptionist - full-time 40 hours per week
Active Hospitality —Wokingham
- Up to £12.71 an hour
- Weekend availability
- Bilingual
- Hospitality
- Hotel
- Free parking
- Employee discount
Quick apply
11d
Guest Service Assistant
Holiday Inn Slough Windsor —Slough
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
2d
Accommodation and Events Assistant
The Pavilon Bisley —Woking
- £28,000 a year
- Weekend availability
- Hospitality
- Customer service
- English
- Free parking
- Employee discount
Quick apply
8d
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Front Office Team Member- Flexible
NOVOTEL —Reading
- £13.45 an hour
- Part-time
- Hospitality
- Hotel
- Organisational skills
- Employee discount
Quick apply
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
Reservations Agent
Brooklands Hotel & Spa —Weybridge
- £26,700 a year
- Weekend availability
- Customer service
- Hotel
- Front desk
- Free parking
- Store discount
Quick apply
4d
Ground Floor - Team Member
Premier Inn —Farnborough
- Up to £13.06 an hour
- Part-time
- Hotel
- Restaurant
- Employee discount
Quick apply
11d
Front of House - Reception / Restaurant - (Hotel) ** 40 Hours **
Asperion Group —Guildford
- £27,000 a year
- Overtime
- Hospitality
- Customer service
- Hotel
Quick apply
4d

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Spa Guest Services Assistant

Pennyhill Park Hotel & Spa -
Bagshot

Apply Now

Job details

£27,144 a year
2 days ago

Benefits

Employee assistance programme
Employee discount
On-site parking

Qualifications

Hospitality
Customer service
Organisational skills
Front desk
Communication skills

Full job description

Job Introduction

Pennyhill Park in Bagshot, Surrey, part of the Exclusive Collection, is a luxury hotel known for its elegance and attention to detail. Home to a Michelin-star restaurant and world-class service, it is a place where excellence and attention to detail define every experience.

You will join us as a Spa Guest Services Assistant, delivering warm, attentive hospitality while supporting the smooth running of our award-winning Spa. You will be the first point of contact for many of our guests, helping to create a welcoming and memorable experience from arrival through to departure, while ensuring the highest standards of service are maintained throughout the guest journey.

At Pennyhill Park, we believe in rewarding our team for their passion and dedication. As part of our team, you'll enjoy:

Competitive pay, plus service charge
Great rates for stays across all our hotels and 50% discount on Food & Beverage dining
Free meals while on duty
Free access to the on-site gym and parking
Access to our Employee Assistance Programme and wellbeing resources
Exclusive discounts and perks through Hospitality Essentials
Opportunities for growth, learning, and internal movement within the Exclusive Collection

Key Responsibilities

Welcome spa guests and provide a warm, professional arrival experience
Manage spa guest arrivals and departures and spa bookings efficiently
Respond to guest enquiries in person, by telephone and via email
Provide information about spa facilities, treatments and hotel services
Support the smooth day-to-day operation of the Spa Reception area
Work closely with Spa Therapists and other departments to ensure a seamless guest experience
Handle guest requests and concerns promptly and professionally
Maintain accurate guest records and ensure all administrative tasks are completed to a high standard

Person Specification

Previous experience in a customer service, reception, hospitality or spa environment is desirable
Friendly, confident and professional communication skills
A passion for delivering exceptional guest experiences
Strong organisational skills and attention to detail
Ability to remain calm and efficient in a busy environment
Comfortable using booking and reservation systems
Flexible to work a variety of shifts, including weekends and bank holidays

We are a certified B Corp, committed to sustainability and responsible business practices. At Exclusive Collection, we champion wellbeing, progression, and a culture where people who share our values can thrive.

As an equal opportunities employer, we welcome applications from all individuals with the right to work in the UK. If you require any adjustments during the application process, please let us know.

Apply today and join a team that celebrates creativity, teamwork and genuine care in everything we do.

Apply Now

Refine Your Search

hotel & accommodations guest services staff jobs in ascot, brk

Spa Guest Services Assistant

Night Reception Team Member - Part Time

Hotel Team Member - Part Time

Guest Services Assistant

Night Guest Service Assistant

Concierge (Casual Hours)

Reception Team Member - Part Time

Day Concierge - Ascot, SL5

Receptionist - Mayfair - New Opening

HOTEL FRONT OFFICE HOST

Guest Service Assistant

Hotel Receptionist - full-time 40 hours per week

Guest Service Assistant

Accommodation and Events Assistant

Reservations Agent- Part Time

Front Office Team Member- Flexible

Reservations Agent

Reservations Agent

Ground Floor - Team Member

Front of House - Reception / Restaurant - (Hotel) 40 Hours

I want to receive the latest job alerts for hotel & accommodations guest services staff in ascot, brk

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