Reporting analyst Work, Jobs in Ash Vale, Sry (with Salaries)

Customer Success and Support Analyst at everyLIFE Technologies
everyLIFE Technologies —Farnborough
- £27,000 a year
- Full-time
- Hybrid work
- Salesforce
- Microsoft Office
- Driving
- Free parking
- Health & wellbeing programme
Quick apply
14d
Business Analyst - 6 month FTC
TrustMark (2005) Ltd —Basingstoke
- £60,000 - £65,000 a year
- Full-time
- Analysis skills
- Agile
- In-person
- Free parking
- Sick pay
Quick apply
2d
Accounts Payable Analyst
SC Johnson —Frimley
- Full-time
- Microsoft Excel
- IT
- Communication skills
- Free parking
- Annual leave
1d
VodafoneThree - SOC Analyst
Vodafone —Farnborough
- Full-time
- IT
- In-person
- Employee discount
2d
Product Analyst (Finance Applications)
BCA —Hook
- £50,000 - £55,000 a year
- Monday to Friday
- Hybrid work
- Azure
- Product management
- Agile
- Employee assistance programme
- Employee discount
Quick apply
1st Line Support Analyst
FluidOne —Camberley
- £25,000 - £30,000 a year
- Full-time
- Azure
- Microsoft Outlook
- Customer service
- Employee assistance programme
Quick apply
8d
Senior Datix Analyst
Royal Surrey NHS Foundation Trust —Guildford
- £41,957 - £50,387 a year
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
15h
Data Analyst
Ceox —Guildford
- Remote
- Azure
- SQL
- Analysis skills
Quick apply
Data & CRM Analyst
Police Care UK —Woking
- Up to £38,000 a year
- Full-time
- SQL
- Analysis skills
- Organisational skills
1st Line Helpdesk Analyst
FluidOne —Woking
- £28,000 - £31,000 a year
- Full-time
- Customer service
- Windows
- Microsoft Office
- Work from home
- Employee assistance programme
Quick apply
Finance Assistant
SC Johnson Lifestyle Brands —Frimley
- Full-time
- Microsoft Excel
- Microsoft Office
- In-person
- Flexible schedule
Level 2 Support Analyst
Basis Technologies —Bracknell
- Hybrid work
- APIs
- IT
- No travel
- Referral programme
Program, Planning & Control Analyst (PP&C)
MDA Space —Farnborough
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Employee assistance programme
- Life insurance
8d
Program, Planning & Control Analyst (PP&C)
MDA —Farnborough
- Full-time
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Employee assistance programme
- Life insurance
8d
Junior Data Analyst
Retail-FCL —Basingstoke
- From £24,784 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
Project Finance Analyst
L3Harris Technologies —Farnborough
- Hybrid work
- Microsoft Excel
- Oracle
- ERP systems
- Gym membership
10d
Data & Reporting Analyst
Powerforce —Winnersh
- £25,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Master's degree
- Annual leave
- Employee discount
Intelligence Analyst
Dexcom —Bracknell
- Full-time
- Analysis skills
- Bachelor's degree
SOC Analyst
CGI —Reading
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
Quick apply
Planning and Strategy Data Analyst
University of Reading —Reading
- £36,636 - £46,049 a year
- Full-time
- Hybrid work
- SQL
- University
- No degree
3d

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Customer Success and Support Analyst at everyLIFE Technologies

everyLIFE Technologies -
Farnborough

Quick apply

Job details

Permanent | Full-time
£27,000 a year
14 days ago

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
On-site gym
Free flu jabs
Company pension
Canteen
Company events
Private medical insurance
Transport links
Life insurance
Sick pay
On-site parking

Qualifications

Jira
Driving Licence
Salesforce
Technical support
Microsoft Office
Confluence
Driving

Full job description

Salary: £27,000 per annum, with salary reviewed on successful completion of 6-month probationary period. Plus paid on-call.

Position Type: Permanent.

Location: Farnborough head office and Remote.

Benefits include: 25 days holiday, private medical cover with Vitality, life insurance, company pension scheme, Cycle-scheme, free non-fiction book scheme, earlier finish ‘Chill Friday’.

Working Hours: Full time

Start date: ASAP

Reporting to: Head of Customer Experience

Blasting off from the successful launch of PASSgenius, our new suite of AI, data and automation tools, we are rapidly expanding our team. We are looking for a full-time Customer Success and Support Analyst to support our growing customer base. The Customer Support team are a multi-disciplined, technical and customer-driven team delivering excellent service.

You will:

Ensure customers receive an easy, memorable, and valued service via email, telephone and in- product conversations.

Seek to understand how customers use our products, and proactively offer guidance to customers on how to get the best use and value from our suite of products.

Be a natural problem-solver.

Maintain an accurate record of enquiries with all relevant information within Salesforce to ensure timely and accurate resolution of issues and customer queries.

Provide emergency support out of hours on a rotational basis (after initial onboarding period).

Use software tools to thoroughly investigate, test and replicate customer issues to identify causes of problems.

Work with connected technology providers to effectively implement integrated solutions or solve problems effecting customers.

Research and understand app log files and identify user behaviour to help diagnose an issue.

Document and share workarounds or key steps on how to use features via our Help and Support Centre and to wider customer facing teams.

Use software to assist you in your role, such as Intercom, Aircall, Confluence, Jira, Kibana, Postman and Bug fender, as well as Microsoft suite of products.

You have:

The skillset to follow up with customers and deliver timely updates on tickets and cases.

Willingness to contribute ideas, innovation and team spirit.

The ability to see challenges instead of problems.

Experience of working in a high performing busy team.

A desire to increase your technical knowledge.

A logical approach, with good judgment to ensure the appropriate customer outcome.

Initiative to resolve customer issues and provide an exceptional service.

The ability to manage a varied workload.

You may have:

Experience or interest in the Care industry.

An inclination to keep up with news and developments within technology and social care.

Experience using Salesforce, Intercom and Jira.

An ambition to continuously grow and develop.

Why join everyLIFE?

Be part of a team that is transforming the UK care industry. If you thrive supporting customers, enjoy building relationships and making a meaningful impact, we’d love to hear from you!

Our mission is to create effective tools and services that release the potential of care teams.

Established in 2014, everyLIFE Technologies is a fast-growth SaaS provider primarily to the UK social care market. We exist to support care services to be the best that they can be.

We design, build, release, manage and support software and mobile applications that are crucial parts of the care being given to tens of thousands of people across the UK. We must get it right, every day!

Our ideal teammates are thoughtful, humble, curious, achievement-oriented professionals who can both zoom into the details and zoom out to embrace the big picture. We are customer-led and always aim for the highest standard. We believe in being transparent in all our dealings; acting fairly, openly, and honestly in everything we do.

Please note that we are only able to accept applicants with the right to live and work in the UK without the need for sponsorship. If you are on a visa and interested in applying for this role, please contact us for further information.

If you have any questions, or to apply with your CV, please email [email protected]

Due to the high volume of applicants that we receive, we cannot always guarantee that you will receive a response.

Job Types: Full-time, Permanent

Pay: £27,000.00 per year

Benefits:

Canteen
Company events
Company pension
Cycle to work scheme
Free flu jabs
Free parking
Health & wellbeing programme
Life insurance
On-site gym
On-site parking
Private medical insurance
Sick pay
Transport links

Ability to commute/relocate:

Farnborough GU14 0LX: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

Driving Licence (preferred)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Farnborough GU14 0LX

Quick apply

Refine Your Search

reporting analyst jobs in ash vale, sry

Customer Success and Support Analyst at everyLIFE Technologies

Business Analyst - 6 month FTC

Accounts Payable Analyst

VodafoneThree - SOC Analyst

Product Analyst (Finance Applications)

1st Line Support Analyst

Senior Datix Analyst

Data Analyst

Data & CRM Analyst

1st Line Helpdesk Analyst

Finance Assistant

Level 2 Support Analyst

Program, Planning & Control Analyst (PP&C)

Program, Planning & Control Analyst (PP&C)

Junior Data Analyst

Project Finance Analyst

Data & Reporting Analyst

Intelligence Analyst

SOC Analyst

Planning and Strategy Data Analyst

I want to receive the latest job alerts for reporting analyst in ash vale, sry

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