Lettings referencing administrator Work, Jobs in Ashby De La Zouch (with Salaries)

Lettings Referencing Administrator
Nicholas Humphreys —Burton-On-Trent
- £27,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Lettings Administrator
White House Lettings —Nottingham
- £13 - £14 an hour
- Part-time
- Hybrid work
- Customer service
- English
- IT
- Work from home
Quick apply

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Lettings Referencing Administrator
Nicholas Humphreys —Burton-On-Trent
Obtain and review tenant documentation, including proof of identity, employment details, income verification, and previous landlord references.
£27,000 - £30,000 a year
Quick apply
Contact Centre Specialist
The Lettings Hub —Peterborough
Handle inbound customer calls with professionalism and courtesy. Proven experience in a customer service or contact centre environment.
From £26,780 a year
Quick apply
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Lettings Referencing Administrator

Nicholas Humphreys
Burton-On-Trent

Quick apply

Job details

Full-time
£27,000 - £30,000 a year

Benefits

Free parking

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Communication skills
Time management

Full job description

Job Title: Lettings Referencing Administrator

Location: Burton on Trent DE14 1HN
Department: Lettings / Property Management

Job Summary

The Lettings Referencing Administrator is responsible for coordinating and managing the tenant referencing process for residential lettings. This role ensures that all prospective tenants are thoroughly vetted in line with company procedures, landlord requirements, and relevant legislation. The successful candidate will work closely with applicants, landlords, letting negotiators, and referencing providers to ensure a smooth and efficient tenancy progression process.

Key Responsibilities

Manage the end-to-end tenant referencing process for new tenancy applications.
Obtain and review tenant documentation, including proof of identity, employment details, income verification, and previous landlord references.
Liaise with applicants to ensure all required information is submitted accurately and promptly.
Coordinate with external referencing agencies and monitor the progress of reference checks.
Assess referencing outcomes and identify any concerns, escalating issues where necessary.
Communicate referencing results to landlords and internal stakeholders.
Maintain accurate records and update property management or CRM systems.
Ensure compliance with Right to Rent requirements and relevant lettings legislation.
Prepare tenancy documentation and support the progression of approved applications through to move-in.
Respond to enquiries from tenants, landlords, and colleagues regarding referencing and application status.
Ensure all data is handled in accordance with GDPR and company policies.
Assist with general administrative duties within the lettings department as required.

Key Skills and Experience

Essential:

Previous experience in an administrative or customer service role.
Excellent attention to detail and accuracy.
Strong organisational and time-management skills.
Effective verbal and written communication skills.
Ability to manage multiple applications and deadlines simultaneously.
Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.
Ability to handle confidential information with discretion.

Desirable:

Previous experience in residential lettings, property management, or tenant referencing.
Knowledge of Right to Rent checks and UK lettings legislation.
Experience using property management software such as Reapit, Alto, SME, Jupix, or similar systems.

Personal Attributes

Professional and customer-focused approach.
Strong problem-solving abilities.
Ability to work independently and as part of a team.
Reliable, proactive, and adaptable.
Calm under pressure and able to prioritise workload effectively.

Salary

£27,000–£30,000 per annum (depending on experience) plus potential company benefits.

Please send your CV to [email protected]

Pay: £27,000.00-£30,000.00 per year

Benefits:

Free parking

Work Location: In person

Quick apply

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