Guest experience manager Work, Jobs in Ashford, Eng (with Salaries)

Assistant Manager
Five Guys UK —Ashford
- From £35,870 a year
- Weekend availability
- Quick service & fast food restaurant
- IT
- Leadership
- Annual leave
- Employee assistance programme
Assistant Guest Relations Manager
Port Lympne Hotel & Reserve —Lympne
- Full-time
- Hospitality
- Management
- Customer service
- Free parking
- Store discount
Quick apply
6d
Guest Experience Advisor
McArthurGlen UK Ltd —Ashford
- From £12.92 an hour
- Part-time
- Hospitality
- English
- IT
Quick apply
Estate Agent
The Property Experts —Ashford
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Guest Service Manager
Holiday Inn Ashford Central —Ashford
- £28,516 a year
- Weekend availability
- Hotel
- Travel
- Guest services
- Free parking
- Employee discount
Quick apply
1d
General Manager
Park Holidays UK —Winchelsea
- £45,000 - £50,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Sales
- Employee assistance programme
- Employee discount
Destination Services Lead
Saga —Folkestone
- £35,000 - £40,000 a year
- Management
- IT
- Leadership
- Employee discount
Quick apply
4d
Guest Service Assistant
Holiday Inn Ashford Central —Ashford
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Employee discount
Quick apply
7d
Club Operations Administrator
Royal Cinque Ports Golf Club —Deal
- £25,000 - £27,500 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Front of House Manager
Bannatyne —Ashford
- £13.60 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Annual leave
- Employee assistance programme
4d
Guest Service Assistant (Casual)
Holiday Inn Ashford Central —Ashford
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Free parking
- Employee discount
Quick apply
7d
Luxury Travel Concierge and Sales Specialist
Top Villas —Canterbury
- £24,784.50 - £54,284.11 a year
- 8 hour shift
- Hospitality
- Sales
- Customer service
- Employee discount
- Sick pay
Quick apply
Duty Manager
Premier Inn —Ashford
- Up to £13.86 an hour
- Part-time
- Hotel
- Organisational skills
- Leadership
- Employee discount
Quick apply
12d
Shift Manager
Five Guys UK —Canterbury
- £32,470 a year
- Weekend availability
- Management
- IT
- Leadership
- Annual leave
- Employee assistance programme
General Manager
Marston's Pubs —Ebbsfleet
- From £60,000 a year
- Hospitality
- Hotel
Quick apply
5d
Weddings and Events Manager
Chatham Historic Dockyard Trust —Chatham
- £28,000 - £32,000 a year
- Full-time
- English
- Bachelor's degree
- Organisational skills
- Health & wellbeing programme
- Flexitime
Quick apply
5d
Shift Manager
GAD Corporation (do not delete) —Ashford
- £11 - £22 an hour
- Night shift
- Basic maths
- Organisational skills
- Leadership
- Annual leave
- Flexible schedule
Food & Beverage Manager
Champneys Eastwell Manor —Ashford
- Up to £45,000 a year
- Full-time
- Hotel
- Resort
- Free parking
- Annual leave
Quick apply
10d
Sales Manager
ABode Canterbury - Meetings and Events —Canterbury
- £30,000 - £36,050 a year
- Weekend availability
- Hospitality
- Sales
- Hotel
- Employee assistance programme
- Employee discount
Quick apply
14d
Kitchen Manager
Holiday Inn Ashford Central —Ashford
- £31,200 a year
- Full-time
- Culinary experience
- Cooking
- Hotel
- Free parking
- Employee discount
Quick apply
11d

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Assistant Manager

Five Guys UK -
Ashford

Apply Now

Job details

Permanent
From £35,870 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Enhanced maternity leave
Enhanced paternity leave

Qualifications

Profit & loss
IT
Food safety
Leadership

Full job description

BURGERS & FRIES AND INCREDIBLE CAREERS!

We're the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we've stuck to the same 'perfect and serve' philosophy since our family business began in 1986.

In every restaurant, you'll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant's results. This includes; leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction, along with bringing our values to life for their team and our customers.

REWARDS

An achievable bonus scheme worth up to 15% of annual salary
An additional Secret Shopper bonus worth up to £2,000
High Performer Awards and Bonuses
Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000
33 Days paid holiday
Paid breaks
Free burgers, fries and shakes while on shift
Life assurance
All employees get access to Stream. The financial wellbeing app with simple-to-use, flexible benefits built around your pay

OTHER AWESOME PERKS

Days out and social events
Invite to the annual Assistant Manager conference
Team competitions - Fry Cup and Olympics
Five Guys Perks - employee discount program
Access to wellbeing support and employee assistance programme (EAP)
Development opportunities to grow a career with us!
Enhanced Maternity & Paternity Leave
Pension scheme

AS AN ASSISTANT MANAGER, YOU'LL BE RESPONSIBLE FOR

Our people - Shift Managers and Crew. Leading from the front and being hands-on, working on the line and on the dining area
Supporting the General Manager in the delivery of perfect burgers & fries, store results and providing a above & beyond experience for your team and customers
Creating an awesome working environment where people are happy to come to work and have fun while leading with our Values - Competitive, Enthusiastic, Family, Get It Done and Integrity
Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way
You will ensure that each shift runs as smoothly as possible and that our values form part of your shift management, thinking about long-term plans
Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs
Always leading with our values
Spotting potential and developing your team to ensure there is a strong talent pipeline

WHAT YOU BRING TO THE TABLE

Experience: Ideally, you have at least 1-2 years of management experience in a similar role within a high-volume hospitality or QSR environment. You know what it takes to run a busy shift and keep the energy high.
Customer Satisfaction: You are obsessed with the guest experience and have the numbers to prove it. You have a track record of driving customer satisfaction scores, increasing engagement, and consistently delivering excellent Mystery Shopper results and positive reviews.
Financial Responsibility: You have experience assisting with P&L management, controlling labour costs, and managing inventory/waste to hit profitability targets.
Leadership Skills: You have a proven track record of leading, coaching, and motivating a team. You don't just manage; you develop people and identify future talent.
Operational Excellence: You have a solid understanding of Food Safety standards, Health & Safety regulations, and maintaining 5-star hygiene ratings.
Flexibility: You are available to work a variety of shifts, including evenings, weekends, and holidays.

INCREDIBLE CAREERS WITH FIVE GUYS

If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
Five Guys isn't just a job - it can be a career!

Apply Now

Refine Your Search

guest experience manager jobs in ashford, eng

Assistant Manager

Assistant Guest Relations Manager

Guest Experience Advisor

Estate Agent

Guest Service Manager

General Manager

Destination Services Lead

Guest Service Assistant

Club Operations Administrator

Front of House Manager

Guest Service Assistant (Casual)

Luxury Travel Concierge and Sales Specialist

Duty Manager

Shift Manager

General Manager

Weddings and Events Manager

Shift Manager

Food & Beverage Manager

Sales Manager

Kitchen Manager

I want to receive the latest job alerts for guest experience manager in ashford, eng

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