Customer specialist Work, Jobs in Ashford Tw15 (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Service Agent
Northgate Vehicle Hire —Egham
- £30,143 a year
- Employee discount
Quick apply
1d
Warehouse Operator
TECHNICAL LAMPS LTD —Hampton
- £14.50 an hour
- Part-time
- Organisational skills
- Warehouse experience
- In-person
- Free parking
Quick apply
3d
Depot Administrator
GAP Group —London
- Full-time
- Organisational skills
- In-person
- Negotiation
Customer Support Specialist (UK-Slick)
DaySmart Software —London
- £25,000 - £300,000 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
Quick apply
16h
Property Inventory Clerk
ACT Property —Richmond
- £32,000 - £38,000 a year
- Full-time
- Customer service
- English
- Office experience
Quick apply
13d
Trainee Customer Resolutions Advisor
Foxtons —London
- £26,000 - £30,000 a year
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Annual leave
- Work from home
Quick apply
2d
Warehouse Operative
Culina Group —Kingston upon Thames
- Full-time
- Employee discount
Quick apply
17h
1 Year Fixed-Term Sales Associate - Heathrow Airport
Christian Dior Couture —Heathrow
- Full-time
- Sales
- Communication skills
3d
Air Logistics Aerospace Customer Care Specialist - Sterling
Kuehne+Nagel —Staines-upon-Thames
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
2d
QuickSTAT - Healthcare Customer Care Specialist
Kuehne+Nagel —Staines-upon-Thames
- Communication skills
- Employee assistance programme
Customer Assistant
Lidl —Hersham
- £14.80 - £15.30 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
3d
Customer Operations Specialist
Octopus Electric vehicles —London
- Full-time
- Hybrid work
- Phone etiquette
Quick apply
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Kingston upon Thames
- Temporary
- Customer service
Autonomous Vehicle Safety Officer
AV Operations Ltd —Hammersmith
- £40,000 a year
- Full-time
- Driving
- In-person
Quick apply
10d
Customer Success Specialist
PetInsuranceStartUp —London
- Hybrid work
- English
- Work from home
Quick apply
8d
Trainee HGV Driver
SIG Plc —Slough
- Monday to Friday
- Driving
- Communication skills
- School
SHE Advisor
M Group —Hampton
- Travel
- Communication skills
- Annual leave
- Employee assistance programme
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
8d
Internal Customs Specialist (FZ-OI)
Kuehne+Nagel —Feltham
- Microsoft Word
- Administrative experience
- Organisational skills

I want to receive the latest job alerts for customer specialist in ashford tw15

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

customer specialist jobs in ashford tw15

Client Engagement Manager

Customer Service Agent

Warehouse Operator

Depot Administrator

Customer Support Specialist (UK-Slick)

Property Inventory Clerk

Trainee Customer Resolutions Advisor

Warehouse Operative

1 Year Fixed-Term Sales Associate - Heathrow Airport

Air Logistics Aerospace Customer Care Specialist - Sterling

QuickSTAT - Healthcare Customer Care Specialist

Customer Assistant

Customer Operations Specialist

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Autonomous Vehicle Safety Officer

Customer Success Specialist

Trainee HGV Driver

SHE Advisor

Customer Experience Specialist, SMB

Internal Customs Specialist (FZ-OI)

I want to receive the latest job alerts for customer specialist in ashford tw15

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected