Overall Purpose
The Housekeeper plays a vital role in delivering a welcoming, safe, and comfortable environment for residents, guests, and staff, contributing to the overall quality of the living experience and upholding brand standards. The role ensures that all residential and communal areas are cleaned and maintained to the highest standard of hygiene, cleanliness, and presentation.
Key Relationships
Internal: The Neighbourhood Manager, site team members, Central Support teams.
External: Residents, guests, third party suppliers and contractors
Key Responsibilities & Accountabilities
- Carry out internal and external general cleaning to communal areas of The Oakgate buildings including apartment cleans as required.
- Clean the offices and apartments as required to include, but not be limited to, sweeping, hoovering, mopping dusting and all other general cleaning in all areas of responsibility.
- Daily cleaning of front entrances inclusive of light fittings, handrails, pictures and paintwork.
- Sweep, mop, clean and polish all lifts inclusive of fixtures, fittings.
- Inspect and clean all internal common area windows and surfaces, ledges, doors and skirting.
- Inspecting all common areas for lights-out, damage and cleanliness daily, inclusive of stairways, corridors passageways and car parks.
- Daily usage of an industrial vacuum cleaner for hard floor cleaning and carpet hoovering.
- Wash walls, woodwork, door panels, windows and partitions, using reach and wash equipment as required.
- Clean rugs, carpets, and upholstered furniture, using vacuum cleaners and equipment provided.
- Other cleaning tasks may be required, including but not limited to scrubbing, waxing and polishing floors.
- Use and maintain personal protective equipment provided.
- Use only cleaning materials supplied and adhering to COSHH regulations.
- Accountable for cleaning equipment and cleaning consumable stock control, maintaining written records and ensuring the required stock of consumables are available.
Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company. JD - Housekeeper
Qualifications & Experience
- Experience of working in a residential setting essential
- Customer service experience essential
- Ability to operate commercial cleaning equipment competently and safely
- COSHH Training
Key Skills & Competencies
- High level of attention to detail
- Good communication skills to interact professionally with residents and guests
- Self-motivated to work alone as well as part of a team
Get Living Commitment
Diversity & Inclusion
We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Health and Safety
Get Living is responsible for providing a safe and healthy environment for all employees, residents, commercial occupiers, service providers, and visitors who may be affected by its undertakings across its portfolio. We are committed to continual improvement of performance, recognising the importance of investing in the health and welfare of our Employees by providing a physical and social working environment which is conducive to maintaining a healthy, fit and highly motivated workforce. We encourage a positive health and safety culture by actively promoting occupational health and safety through the provision of information, training, instruction and supervision. Through ongoing consultation with employees, partners and suppliers everyone is enthusiastically involved in managing risk and ensuring that our sites are a safe place to live, work and visit.
ESG
Get Living is committed to leading and promoting ESG initiatives as well as identifying ways to improve sustainability goals.
GET LIVING VALUES
Actively champion our company values:
Respect Helps build trust and stronger relationships
Integrity Acting with honesty and accountability
Togetherness Strengthens teamwork and helps us face challenges side by side
Excellence Inspires us to push boundaries and deliver outstanding results
Innovation Be adaptable to evolve in a changing world
Note - this is a summary of the main duties of this position. The Company reserves the right to require the role-holder to undertake such additional tasks or duties as may be within their capabilities and abide by all reasonable rules and instructions given by the Company.
