Customer service representative Work, Jobs in Ashton In Makerfield (with Salaries)

Call Centre Agent
Interact CC —Wigan
- £10.45 - £12.75 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- In-person
- Employee assistance programme
- Employee discount
Quick apply
11d
Customer Service Advisor
iHeat —Bolton
- £26,500 - £28,000 a year
- Full-time
- Sales
- Customer service
- English
- Free parking
- Employee discount
Quick apply
2d
Customer Service Representative
William Hill —Worsley Mesnes
- £12.75 an hour
- Full-time
- Customer service
- Supervising experience
- Employee discount
CCTV/ Customer Service Agent
APCOA PARKING (UK) LTD —Wigan
- £12.71 an hour
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
10d
Inbound Customer Service Advisor
BT Local Business —Burscough
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9d
Customer Service Coordinator
Eaststone Ltd —Bolton
- £24,785 - £26,000 a year
- Full-time
- Customer service
- Maintenance
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Service Representative
YPP Lettings & Management Company Limited —Manchester
- £25,610.65 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Sick pay
Quick apply
Customer Service Representative
TOUCHPOINT CHANGE LTD —Manchester
- £14 - £16 an hour
- Full-time
- In-person
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Customer Service Advisor
Monthly Tee Club —Westhoughton
- £25,000 a year
- Full-time
- Bilingual
- Customer service
- English
Quick apply
Customer Service Representative
ForFarmers —Preston
- Part-time
- Customer service
- Contracts
Customer Service Representative
Land of Beds —Frodsham
- £25,000 a year
- Part-time
- CRM software
- Customer service
- Computer literacy
- Free parking
- Health & wellbeing programme
Quick apply
1d
Customer Service Representative
International Tissue Company —Blackburn
- £25,000 - £30,000 a year
- Part-time
- Bilingual
- Spanish
- Customer service
Quick apply
12d
Customer Service Advisor
KDE Ltd —Runcorn
- From £25,000 a year
- 8 hour shift
- Customer service
- Administrative experience
- Data entry
- Free parking
- Store discount
Quick apply
5d
Customer Service Representative
MSite —Liverpool
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Team Leader x 2
West Lancashire Borough Council —Ormskirk
- £34,434 - £36,363 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Annual leave
- Employee discount
8d
Customer Service Agent
Aira —Manchester
- Monday to Friday
- Hybrid work
- Customer service
- Free parking
- Annual leave
Quick apply
10d
Customer Service Advisor (Full-time)
Supreme CBD —Liverpool
- £25,000 - £26,500 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Employee discount
Quick apply
11d
Night Customer Service Advisor
APCOA PARKING (UK) LTD —Wigan
- £27,133.34 - £27,318.20 a year
- 12 hour shift
- Microsoft Excel
- Customer service
- Communication skills
- Free parking
- Employee discount
Quick apply
3d
Customer Service Advisor
Chemist4U —Skelmersdale
- £26,266.50 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount

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Call Centre Agent

Interact CC -
Wigan

Quick apply

Job details

Full-time
£10.45 - £12.75 an hour
11 days ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Gym membership

Qualifications

Microsoft Word
Microsoft Outlook
GCSE
Tax experience
A Level

Full job description

About the Role

Function: Contact Centre Agent

Contract: Permanent

Location: Trencherfield Mill, Heritage Way, Wigan WN3 4BN

Hours of work: Various shifts - Monday to Sunday between 07:45 and 21:00

Pay: £10.45 - £12.75 + Bonus Structure

Purpose of the role

The Contact Centre Agent allows Interact to provide services to our clients and customers, you will be managing inbound and outbound calls for our clients, these are sales calls providing telecommunication products and services.

· Answering calls promptly and professionally in line with our client’s brand values

· Exceeding client sales and cross sell targets through exceptional customer service, actively listening to customers' concerns and offering appropriate solutions

· Assisting customers with inquiries related to products, services, billing and account management

· Accurately documenting customer interactions and maintaining detailed records

· Ensuring customer satisfaction on all calls

About You – Skills and experience

We are a people person company looking for confident individuals who thrive in a fast-paced environment. Telecommunication, Retail and Customer service experienced people who can hit the ground running would be perfect for our Contact Centre Agents role, is that not you? Then don’t worry, if you have the willingness to learn we have a fully comprehensive 4-week training program to get you on the right track. We also offer ongoing support in role via our management and training teams, making sure you are confident and have the tools needed to succeed in our Call Centre Agent positions.

What Interact offers

· 28 days holiday inclusive of bank holidays

· Employee bonus scheme

· Free local gym memberships

· Cycle to work scheme

· Employee assistance program

· Internal progression opportunities

· Biweekly pay (2 weeks)

· Employee-owned trust bonus (criteria apply)

· Pension (22+)

· Up to 33 days holiday with tenure

· Discounted telecommunications contracts

Why we are right for you

At Interact, people are the core of our business, and it shows, many of our management positions are filled via internal promotion. We offer ongoing agent and management training programs to help people develop in their career journey with interact, supported all the way.

We are an Employee-Owned business so you can reap the rewards of our collective success! That’s right, you’ll have a real stake in our business with eligible employee members receiving an annual tax-free bonus after one year’s tenure. We also believe we have the best work culture too, look at some of our recent awards, the proof is in the pudding!

· 2024 - Gold award winner for Best Contact Centre Culture CCMA

· 2023 - Outsourced Contact Centre of the Year CCMA

· 2023 - Outsourced Contact Centre of the Year (Large) Northern Contact Centre Forum

· 2023 - Finalist for Large Business of the Year - Greater Manchester Chamber of Commerce Awards

· 2022 - BRONZE for Giving Something Back - European Contact Centre and Customer Service Awards

Note - The Call Centre Agent position will require the initial four weeks to work our day shift between 09:30 and 17:30 Weekdays as part of our comprehensive training program, come join us on our journey and grow with us.

We are a true promote-from-within business. Over 98% of our leadership team began their journey in entry-level sales roles, so progression here isn’t just possible — it’s proven.

Apply today!

Job Type: Full-time

Pay: £10.45-£12.75 per hour

Benefits:

Company pension
Cycle to work scheme
Employee discount
Gym membership

Application question(s):

This role involves a two stage interview process (both held on site). Are you able and willing to attend both stages if shortlisted? If you require any reasonable adjustments, please let us know.

Work Location: In person

Quick apply

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