Analytics manager Work, Jobs in Ashton In Makerfield, Gtm (with Salaries)

Journey Analyst
CAML —Wigan
- £40,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Data analysis skills
- SQL
5d
Specialist Intelligence Analyst
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust —Wigan
- £39,959 - £48,117 a year
- Full-time
- Hybrid work
- No degree
- Communication skills
Customer Analytics & Insights Manager
Dominos —Bolton
- Full-time
- SQL
- Mentoring
- Leadership
5d
AI / ML Engineer
Forge Holiday Group Ltd —Chester
- Up to £80,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Machine learning
Quick apply
Internal Communications Manager
BAM UK & Ireland —Salford
Senior Data Science & Analytics Manager
Booking.com —Manchester
- Hybrid work
- Data analysis skills
- Analysis skills
- Mentoring
- Relocation assistance
- Annual leave
4d
Graduate Project Engineer
Crowder Consulting —Birkenhead
- From £29,000 a year
- Full-time
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Flexible schedule
Quick apply
5d
Data Engineering Lead
Edge Hill University —Ormskirk
- £46,049 - £51,753 a year
- Full-time
- Hybrid work
- Azure
- SQL
- University
- Annual leave
- Employee assistance programme
4d
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Paid Media Manager
Right at Home UK —Liverpool
- £40,000 - £46,000 a year
- Full-time
- Hybrid work
- Travel
- Marketing
- Free parking
- Health & wellbeing programme
Quick apply
11d
Head of PaaS Product Management
EA Technology —Chester
- £90,000 - £100,000 a year
- Full-time
- Hybrid work
- Engineering
- No degree
- Product management
- Referral programme
Quick apply
AI Product Manager
BGBx —Liverpool
- £50,000 - £60,000 a year
- Remote
- Master's degree
- Product management
- Agile
- Annual leave
- Life insurance
Quick apply
5d
Client Services Manager
Staci —Blackburn
- Up to £123,456,789 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
2d
UX Designer
EA Technology —Chester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Engineering
- Software development
- Agile
- Referral programme
Quick apply
Group Purchasing Manager
Tangerine Group —Lytham
- Up to £65,000 a year
- Microsoft Powerpoint
- IT
- Business
1d
Data Governance Manager
NHS Greater Manchester Integrated Care —Manchester
- £57,528 - £64,750 a year
- Full-time
9d
Operational Technology / Project Management Professionals (OT/SCADA PLC)
Sweco —Warrington
- Full-time
- Hybrid work
- Programmable logic controllers
- Employee assistance programme
- Employee discount
4d
Senior Manager Operations
FedEx EU —Manchester Airport
- Full-time
- Continuous improvement
- Communication skills
6d
Marketing Analytics & Data Manager
Awaze —Manchester
- Hybrid work
- SQL
- Marketing
- Employee discount
Credit Stress Testing Analytics Manager
National Westminster Bank PLC —Manchester
- £55,480 - £83,220 a year
- Full-time
- Hybrid work
- Doctoral degree
- Analysis skills
- Communication skills
- Annual leave

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Journey Analyst

CAML -
Wigan

Apply Now

Job details

Full-time
£40,000 - £50,000 a year
5 days ago

Qualifications

Power BI
Data modelling
Microsoft Excel
Data analysis skills
SQL
Scripting
Root cause analysis
Communication skills

Full job description

We’re looking for a data-driven and customer-focused Journey Analyst to join our CX/Operations team. This role is central to understanding and improving our end-to-end customer journeys, from appointment booking through to installation and ongoing support.

You’ll turn complex operational and customer data into clear, actionable insight, helping the business identify pain points, prioritise improvements, and deliver a better customer experience. Working closely with Journey Managers and operational teams, you’ll play a key role in shaping how we measure, monitor and evolve our customer journeys.

Please note: This is a 9-12 month fixed term contract.

What You’ll Be Doing

Develop and maintain customer journey performance metrics, dashboards and reporting
Analyse customer, operational and contact centre data to identify trends, pain points and failure demand
Support the evolution of customer journeys through meaningful insight and data-led recommendations
Partner with Journey Managers and stakeholders to define KPIs and customer measures aligned to business goals
Translate data into clear, actionable recommendations to support prioritisation and backlog management
Investigate performance issues and data discrepancies, supporting root cause analysis and resolution
Monitor journey performance, risks and exceptions, ensuring timely escalation where needed
Deliver regular insight reporting to agreed standards and timescales
Continuously improve reporting capability through automation, standardisation and data visualisation
Maintain accurate documentation, definitions and processes in line with governance standards

About You

You’re highly analytical, detail-oriented, and passionate about improving customer experience through data. You’re confident working with large, complex datasets and can bring insights to life in a clear and compelling way.

Essential Skills & Experience

Strong experience using data analysis tools such as SQL, Power BI and Excel
Experience working with large, disparate datasets and transforming them into valuable insight
Ability to translate data into meaningful stories, grounded in evidence
Strong knowledge of data modelling, reconciliation, and KPI development
Excellent attention to detail and commitment to data accuracy
Experience validating and processing data, including scripting and testing at scale
Strong problem-solving skills with a structured, analytical approach

Desirable

Experience or knowledge within the renewables industry

What We’re Looking For

Organised and methodical approach to work
Strong communication skills and ability to collaborate effectively
High levels of accuracy, precision and attention to detail
A proactive mindset with a focus on continuous improvement

Why Join Us?

Be part of a team driving meaningful improvements in customer experience
Work in a collaborative, insight-led environment
Opportunity to shape how customer journeys are measured and improved
Ongoing development in data, analytics and CX best practice

Apply Now

If you enjoy turning data into insight and want to play a key role in improving customer journeys, we’d love to hear from you.

IND789

Apply Now

Refine Your Search

analytics manager jobs in ashton in makerfield, gtm

Journey Analyst

Specialist Intelligence Analyst

Customer Analytics & Insights Manager

AI / ML Engineer

Internal Communications Manager

Senior Data Science & Analytics Manager

Graduate Project Engineer

Data Engineering Lead

CRM Manager

Paid Media Manager

Head of PaaS Product Management

AI Product Manager

Client Services Manager

UX Designer

Group Purchasing Manager

Data Governance Manager

Operational Technology / Project Management Professionals (OT/SCADA PLC)

Senior Manager Operations

Marketing Analytics & Data Manager

Credit Stress Testing Analytics Manager

I want to receive the latest job alerts for analytics manager in ashton in makerfield, gtm

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