Lead engineer Work, Jobs in Ashton Under Lyne, Gtm (with Salaries)

Service Desk Manager
Humnize —Manchester
- £35,000 - £40,000 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Lead Manufacturing Test Engineer
Nexperia Germany GmbH —Manchester
- £69,000 - £76,000 a year
- 12 hour shift
- Doctoral degree
- Engineering
- Data analysis skills
- Annual leave
- Employee assistance programme
Principal Bridge Engineer
BWB Consulting —Manchester
- Hybrid work
Senior TechOps Generalist
Octopus Energy Group —Manchester
- £65,000 - £90,000 a year
- Full-time
- Hybrid work
- Scripting
- APIs
- IT
Quick apply
Lead Data Engineer
Northrop Grumman —Manchester
- £60,000 - £86,000 a year
- Hybrid work
- SQL
- AWS
- Travel
- Relocation assistance
Music Producer / Studio Engineer
Vibratone Sound Studio —Manchester
- Business development
- Organisational skills
- In-person
Quick apply
3d
Civil & Structural Engineering Degree Apprenticeship (Level 6)
Northern Structural Services —Macclesfield
- £21,000 - £24,000 a year
- Full-time
- AutoCAD
- Civil engineering
- University
- Free parking
- Annual leave
Quick apply
14d
Lead Engineer
Circle Health Group —Rochdale
- Up to £45,000 a year
- Full-time
- Hospital
- Maintenance
- Organisational skills
- Employee discount
- Life insurance
Lead Software Engineer C# .Net
Evolution Money —Manchester
- Up to £70,000 a year
- Full-time
- Azure
- DevOps
- SQL
- Annual leave
Quick apply
Lead Technical Services Engineer
Synextra —Birchwood
- £55,000 - £85,000 a year
- Full-time
- Azure
Quick apply
Test Team Lead
BBC —Salford
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Management
- Mentoring
- Agile
5d
Quality Engineer
Hyde Aero Products Ltd —Dukinfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
9d
Driver Trainer
GXO Logistics —Middleton
- Up to £41,133 a year
- Full-time
- Microsoft Office
- Driving
- Travel
- Annual leave
- Employee assistance programme
13d
Team Leader
Kraft Heinz Company —Wigan
Lead AI Engineer - Financial Inclusion
M-KOPA —Manchester
- Full-time
- Remote
- Scripting
- AI
- Leadership
Energy and Power Director
M Group —Warrington
- Full-time
- Hybrid work
- Management
- Engineering
- Project management
- Annual leave
- Employee assistance programme
EC&I Package Lead
Exentec —Bury
- Engineering
- HVAC
3h
Lead DevOps Engineer
eTaj Engineering Solutions —Manchester
- £40,000 - £70,000 a year
- Full-time
- Azure
- DevOps
- Java
Quick apply
1d
Lead Engineer
Mitie —Manchester
- Full-time
- Mentoring
- Organisational skills
- Communication skills
Fractional Senior Full-Stack Engineer / Technical Lead
Simply Done —Manchester
- £2,000 - £5,000 a month
- Temporary
- Hybrid work
- System design
- JavaScript
- Communication skills
Quick apply
9d

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Service Desk Manager

Humnize
Manchester

Apply Now

Job details

Full-time
£35,000 - £40,000 a year

Qualifications

Driving Licence
Virtualisation
IT support
Organisational skills
IT
Communication skills
Help desk

Full job description

Our client is expanding…!

An exciting opportunity has arisen for a Service Desk Manager to join our team.

Please note: this is an office-based role. Being present on site is essential to becoming part of the team, building relationships, and leading effectively.

Founded in 2000, our client has always had a single purpose in mind: helping people get the most out of their technology!

It’s not just about fixing broken systems, though of course that plays a part, they believe IT should be a business enabler, not a cost burden, and they work hard to deliver real value beyond business continuity.

Their highly skilled team shares the belief that clients’ IT is their business, and should be treated as such. The service and support provided reflects this ethos. Their client base spans sectors from retail and entertainment to manufacturing; the key element is that the trust placed in our client as their local friendly experts.

They provide a full range of services including:

Supporting desktops and servers
Cloud systems
Email systems
Virtualisation
Backup and disaster recovery
Anti-virus
Networking and more..

They're constantly expanding services and want every team member to be part of that journey. That means supporting employees and encouraging them to learn new skills.

This opportunity will involve leading, developing and managing the service desk team to deliver excellent IT support across the customer base. You’ll oversee team performance, provide guidance on escalations and take responsibility for service standards. You’ll also ensure service performance is tracked, reporting on SLAs and KPIs to senior leadership and driving continuous improvement across the desk.

As Service Desk Manager your duties and responsibilities will include:

Leading, supporting, and motivating the service desk team to deliver excellent client service.
Providing guidance on escalated issues and managing client concerns effectively.
Overseeing the allocation, monitoring and closure of support tickets.
Ensuring SLAs and KPIs are met and reporting performance to senior leadership.
Analysing service desk data to identify trends and drive improvement.
Building strong relationships with clients and ensuring customer satisfaction.
Encouraging training, development, and certification within the team.
Maintaining a positive team culture that balances performance, collaboration, and growth.
Supporting the wider business in developing and expanding service offerings.

The ideal candidate will have the following key skills and preferred experience:

Essential Skills:

Previous experience managing or leading a service desk or IT support team.
Familiarity with common IT environments including Windows desktops and servers, Microsoft 365, cloud platforms, networking, security, and backup solutions (awareness rather than hands-on expertise).
Excellent communication skills, both verbal and written.
Ability to manage client escalations professionally and calmly.
Experience monitoring and reporting on SLAs and KPIs.
Strong organisational skills with attention to detail.
Able to balance leadership responsibilities with occasional hands-on support.
Problem-solving mindset with a focus on outcomes.
Full UK driving licence and access to a car.
Willingness to work full-time in the office.

Ideal Skills:

Experience using helpdesk applications and reporting tools.
Knowledge of IT support processes and escalation management.
Exposure to a wide range of client sectors and IT environments.
Background in driving service improvements and implementing best practice.

You will be supported by senior engineers and work closely with senior leadership to ensure our clients receive the best possible service. We encourage continuous learning and skills development, and we want our managers to grow alongside the team they lead.

If you are motivated to lead, improve, and shape IT support services, we’d love to hear from you.

Apply Now

Refine Your Search

lead engineer jobs in ashton under lyne, gtm

Service Desk Manager

Lead Manufacturing Test Engineer

Principal Bridge Engineer

Senior TechOps Generalist

Lead Data Engineer

Music Producer / Studio Engineer

Civil & Structural Engineering Degree Apprenticeship (Level 6)

Lead Engineer

Lead Software Engineer C# .Net

Lead Technical Services Engineer

Test Team Lead

Quality Engineer

Driver Trainer

Team Leader

Lead AI Engineer - Financial Inclusion

Energy and Power Director

EC&I Package Lead

Lead DevOps Engineer

Lead Engineer

Fractional Senior Full-Stack Engineer / Technical Lead

I want to receive the latest job alerts for lead engineer in ashton under lyne, gtm

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Our client is expanding…!

An exciting opportunity has arisen for a Service Desk Manager to join our team.

They're constantly expanding services and want every team member to be part of that journey. That means supporting employees and encouraging them to learn new skills.

As Service Desk Manager your duties and responsibilities will include:

The ideal candidate will have the following key skills and preferred experience:

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