Receptionist/administrative assistant Work, Jobs in Askern, Syk (with Salaries)

Clerical Officer/Receptionist
Leeds Teaching Hospitals NHS Trust —Leeds
- £25,272 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
1d
Administrative Assistant
Express Coatings —Sheffield
- From £12.71 an hour
- Full-time
- Serving
- Data entry
- Front desk
- Free parking
Quick apply
10d
Receptionist/Optical Assistant
Eye2Eye Opticians —Leeds
- Part-time
- Administrative experience
- Travel
- Front desk
- Store discount
- Employee discount
Quick apply
Medical Receptionist/Administrator
Vesper Road Surgery —Leeds
- £13.29 an hour
- Part-time
- Administrative experience
- In-person
- Office experience
Quick apply
Medical Receptionist (Maternity Cover 1 Year Fixed Post)
Ashby Turn Primary Care Centre —Scunthorpe
- £13.15 an hour
- Full-time
- Customer service
- IT
- In-person
Quick apply
2d

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receptionist/administrative assistant jobs near askern, syk

Clerical Officer/Receptionist

Leeds Teaching Hospitals NHS Trust -
Leeds

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Job details

Full-time
£25,272 a year
1 day ago

Benefits

UK visa sponsorship

Qualifications

Customer service
Administrative experience
Organisational skills
Communication skills
Teaching

Full job description

For questions about this job, contact:

Name: Stacey Boardman
Position: Business Manager
Email: [email protected]
Phone number: 0113 3926568

Job Summary

We are looking for a highly organised and customer-focused Clerical Officer/Receptionist to join our Outpatient Services team. In this role, you will provide efficient administrative support to ensure patients receive a high-quality service throughout their outpatient journey.You will be responsible for processing referrals, booking and managing appointments, maintaining accurate patient records, preparing clinic documentation, and providing a professional reception and telephone service. Working closely with clinicians and multidisciplinary teams, you will help ensure clinics run smoothly while delivering excellent customer service to patients, relatives and healthcare professionals.The successful candidate will have excellent communication and organisational skills, strong attention to detail, and the ability to prioritise a varied workload in a fast-paced environment. Experience in an administrative or customer service role is essential, and previous NHS or healthcare administration experience, including the use of Patient Administration Systems (PAS), would be advantageous.If you are committed to delivering excellent patient care through efficient administration and enjoy working as part of a supportive team, we would welcome your application.

Why you should join our Team

Leeds Children’s Hospital covers 27 medical and surgical specialties and is one of the largest specialist children's hospitals in the country. We have over 20 inpatient wards, employ over 800 nurses and last year held over 170,000 outpatient appointments and treated over 25,000 surgical patients both electively/non-electively.

What you will bring to the role

Process referral letters received from General Practitioners and other healthcare professionals in line with Trust Policies
Make appointments in a polite and helpful manner, following Trust Policies and local guidelines for clinic formats using the relevant Administration System.
Ensure patients have appointments booked with the appropriate clinic in priority according to their clinical needs and in chronological order
Arrange any special requirements for patients including Transport and Interpreting Services only where appropriate and in a timely and efficient manner
Record information on the relevant Trust's administration system including PAS, in an accurate and timely manner in accordance with local Trust policies
Ensure all patient correspondence including test results are dealt with promptly
Retrieve relevant patient information from the appropriate administration system
Respond effectively to telephone communications in a polite and helpful manner, observing the need for discretion and courtesy. Taking responsibility for returning follow up calls as necessary
Obtain a set of casenotes for every patient attending specified clinics. If the original casenotes cannot be found, only with permission from the Supervisor and only when a complete search has taken place, a Temporary set of casenotes can be made to be used at clinic
Prepare casenotes to ensure they are tidy and contain complete information including a referral letter, up to date results, patient labels and blank continuation sheets
Where patients have had a test or and an X-Ray prior to their clinic appointment, the results should be traced and obtained and made available at clinic
Ensure all casenotes are tracked to the appropriate location using the Case Note Tracking functionality on PAS and hand written logs where necessary
Provide a professional, efficient and friendly reception service for patients and relatives attending clinics
Ensure patient information is accurately recorded on PAS including attendance, cancellations and 'Do Not Attends'. Clinical outcomes should also be recorded in accordance with the Trust's Policy and procedure.
Ensure all follow up clinic appointments are either booked on PAS or added to the appropriate outpatient waiting list.
Collect additional information as requested with the aim of monitoring the waulity of the service provided in accordance with The Trust's Performance Management Framework
Obtain information on each patient attendance and in a timely manner accurately record on the Patient Administration System in line with Trust Policy
Respond to the receipt of test requests and follow-up where appropriate
Provide suitable cover for other clerical staff in cases of absences, as delegated by the Assistant Patient Services Coordinator
Assist the member of staff responsible for stationary stock in ensuring an appropriate level is maintained
Refer to line manager, any changes/cancellations to patient plans and clinics in line with the Outpatient Management Policy

Please see the attached job description for further information about this vacancy.

About Leeds Teaching Hospital NHS Trust

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred
Collaborative
Fair
Accountable
Empowered

All our actions and endeavours will be guided and evaluated through these values

We’re committed to recruiting exceptional people to deliver outstanding services across Leeds Teaching Hospitals NHS Trust and helping every colleague reach their full potential. We’re looking for a compassionate, inclusive, and collaborative leader who shares our values and can build strong partnerships. We warmly invite applications from people from a variety of backgrounds and sectors, and are especially keen to hear from individuals from a minority ethnic background. We’re dedicated to creating a diverse and inclusive environment where everyone feels valued, supported, and has a true sense of belonging, as we work together to deliver the best in healthcare to the people of Leeds and beyond.

Sponsorship Eligibility

To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.

We reserve the right to close this advert early if we receive a high number of suitable applications.

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receptionist/administrative assistant jobs in askern, syk

Clerical Officer/Receptionist

Administrative Assistant

Receptionist/Optical Assistant

Medical Receptionist/Administrator

Medical Receptionist (Maternity Cover 1 Year Fixed Post)

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Job Summary

Why you should join our Team

What you will bring to the role

About Leeds Teaching Hospital NHS Trust

Sponsorship Eligibility

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