Marsh Commercial
We are seeking a talented individual to join our Advisory team at Marsh Commercial . This role will be based in the Kendal office . This is a hybrid role that has a requirement of working at least three days a week in the office.
The role: Client Advisor (Account Manager)
This is a great opportunity for a candidate with previous insurance/office experience or a school leaver looking to join the insurance industry working for a global leader.
Full training will be provided alongside excellent benefits.
In this role you will be responsible for supporting the Client Executives in maintaining their book of business and handling the day to day activities including renewals, mid-term adjustments and handling any client queries.
We will rely on you to:
Work with Account Executives to retain and generate new business, by leveraging strategy information and managing contract reviews and midterm changes.
Partner with Account Executives to help them achieve sales goals
Work on all aspects of account management and service delivery to clients, ensuring client needs are identified and met in line with agreed service standards.
Manage all day-to-day queries, renewals, amendments and mid-term adjustments for a number of our larger accounts
Build and maintain relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.
Offer technical support for complex or high-priority relationships when needed to ensure relationship satisfaction and maintain a mutual internal and external understanding.
Serve as a client contact for day-to-day needs and answer standard or more difficult client questions to improve the client experience.
Maintains a detailed understanding of changing market condition and understands and complies with all compliance, professional and transparency standards to better serve clients
What you need to have:
Previous experience within a similar role within commercial or corporate insurance is preferred but any Professional/Financial Services/School Leaver could also be considered.
Excellent organisational skills and attention to detail with the ability to manage multiple tasks simultaneously.
Proficiency in Microsoft Office Applications.
Strong written and verbal communication skills.
Confidence to advise and negotiate.
The ability to build, manage and develop relationships.
What makes you stand out:
Insurance experience
A desire for a long-term career within the insurance industry
A thirst for learning and the opportunity to study for further insurance related qualifications
Previous experience within a similar role/industry
Excel, Word & Outlook knowledge
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders.
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
#hybrid
Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.
