Regional service manager Work, Jobs in Aston Clinton (with Salaries)

Service Delivery Manager
Drain Doctor —Brackley
- £44,000 - £46,000 a year
- Full-time
- Customer service
- Microsoft Office
- IT
- Free parking
- Life insurance
Quick apply
2d
Regional Manager
Caprinos pizza limited —Milton Keynes
- £40,000 - £48,000 a year
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
4d
Farm Shop Manager
Haddenham Garden Centre Ltd —Aylesbury
- £32,000 - £35,000 a year
- Weekend availability
- Microsoft Excel
- Management
- Customer service
- Free parking
- Store discount
Quick apply
8d
Regional Service Manager
InPost UK —Hemel Hempstead
- Hybrid work
- Supervising experience
- Quality control
- Leadership
- Annual leave
Quick apply
3d
Head of Operations - Full Time (South Central)
HM Prison & Probation Service —Aylesbury
- £60,001 a year
- Full-time
- Hybrid work
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount
10d
Out of Hours Regional Team Manager
Lanes Group —Slough
- Weekend availability
- Microsoft Office
- Team management
- Phone etiquette
Quick apply
6d
Director Of Sales - Kents Hill Park - The Venues Collection
Levy —Milton Keynes
- Full-time
- Sales
- Hotel
- Business development
- Annual leave
- Employee assistance programme
International Logistics Manager EU 3PL
Medik8 —Aylesbury
- £40,000 - £60,000 a year
- Project management
- Contracts
- Leadership
- Employee discount
Quick apply
Assistant General Manager
Inspired Villages —Bedford
- £42,500 - £47,500 a year
- Full-time
- Hospitality
- Sales
- Microsoft Office
- Annual leave
- Employee assistance programme
2d
Operations Support Manager
CitySprint —Milton Keynes
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
9d
Regional Transport Manager
ABL 1Touch —Milton Keynes
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
2d
Deputy Regional Manager
Airbus Helicopters UK Ltd —Oxford
- Full-time
- Sales
- Engineering
- Maintenance
- Annual leave
- Employee assistance programme
17h
AAA Screening Programme Manager
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £49,387 - £56,515 a year
- Full-time
- Leadership
20h
Regional General Manager
Biffa Waste Services —Slough
- Full-time
- Hybrid work
- No degree
- Business
Quick apply
Regional Sales Manager (Industrial) - South
Lucy Electric —Thame
- Remote
- Management
- Sales
- Engineering
Service Operations Manager - Hemel
Learnd —Hemel Hempstead
- Full-time
- Continuous improvement
- HVAC
- Communication skills
- Sick pay
Service Resolution Manager
Tripadvisor —Oxford
- Hybrid work
- Management
- In-person
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Account Manager
LKQ Corporation —Aylesbury
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
6d
Regulatory Manager
Medik8 —Aylesbury
- £50,000 - £60,000 a year
- Hybrid work
- Management
- Leadership
- Communication skills
- Employee discount
Quick apply
14d
BHT Chief Registrar
Buckinghamshire Healthcare NHS Trust —Aylesbury
- £65,048 - £73,992 a year
- Full-time
- Leadership
10d

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Service Delivery Manager

Drain Doctor -
Brackley

Quick apply

Job details

Permanent | Full-time
£44,000 - £46,000 a year
2 days ago

Benefits

Free parking
Free flu jabs
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
On-site parking

Qualifications

Driving Licence
Customer service
Microsoft Office
Relationship management
IT
Customer support
Leadership
Communication skills

Full job description

PURPOSE OF THE ROLE

The Service Delivery Manager is responsible for the effective management of the company’s key and national accounts. This includes overseeing service delivery, maintaining strong client relationships, and leading a team of Key Account Administrators to ensure performance against agreed KPIs.

In addition, the role is responsible for managing the day-to-day operation of the call centre, ensuring customer enquiries are responded to promptly and effectively, and converted into work for the franchise network or corporate locations where appropriate.

KEY RESPONSIBILITIES

Leadership & Account Management

Line manage and support the Key Account Administration team.
Maintain strong and effective communication with a portfolio of Key Accounts.
Take ownership of national and key account contracts, ensuring work allocation, management, and delivery meet agreed KPIs.
Manage escalations, complaints, and service issues, ensuring timely resolution and continuous improvement.
Oversee contract renewals and ongoing account performance.
Oversee invoice processes for Key Accounts and timely processing of payments to franchisees
Onboarding and training of new team members

Performance & Process Management

Manage and continuously improve team processes in line with customer requirements.
Produce weekly and monthly performance reports for senior management.
Identify opportunities to drive additional revenue within key accounts and across the wider business.

Franchise & Operational Support

Support onboarding and training of new franchisees, including logistics and materials.
Provide day-to-day support to franchisees, including systems, enquiries, and communications.
Deliver training to franchisees on operational systems
Provide operational support to Regional Development Managers and engineers
Support corporate locations with debt management and quote follow-up activities.

Wider Business Contribution

Support Reunion planning and preparation including content development and event coordination
Assist with accreditations (e.g. ISO 9001).
Support Business Development Managers where required (e.g. training, presentations)
Contribute to system development and operational improvements (e.g., SimPRO)
Provide support to advisory council activities.

Cross-Functional Coordination

Act as a key link between Neighbourly, franchisees, and Totally 24/7, extending beyond traditional Key Account responsibilities.
Support franchise and operational queries alongside Business Development Managers team.

Additional Responsibilities

Support franchise commercial prospecting and opportunity identification.
Provide general administrative support including reporting and participation in management meetings.
Undertake any other reasonable duties within the scope of the role of the role to support the team and revenue development.

EXPERIENCE/SKILLS/KNOWLEDGE

EXPERIENCE:

· Minimum of 3 years’ experience managing a customer support or service delivery team.

· Proven experience in key account relationship management.

SKILLS / KNOWLEDGE:

· Experience using job management systems (e.g. SimPRO, Joblogic) and ideally finance systems.

· Strong IT skills, including Microsoft Office and CRM systems.

· Excellent interpersonal and communication skills.

ATTRIBUTES

· Self-motivated, proactive, and solutions focused.

· Strong team player with a collaborative approach.

· Hands-on, accountable, and results driven.

· Highly organised with the ability to manage multiple priorities.

· Effective communicator, both written and verbal.

Pay: £44,000.00-£46,000.00 per year

Benefits:

Enhanced maternity leave
Enhanced paternity leave
Free flu jabs
Free parking
Life insurance
On-site parking
Referral programme

Experience:

Customer service: 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

regional service manager jobs in aston clinton

Service Delivery Manager

Regional Manager

Farm Shop Manager

Regional Service Manager

Head of Operations - Full Time (South Central)

Out of Hours Regional Team Manager

Director Of Sales - Kents Hill Park - The Venues Collection

International Logistics Manager EU 3PL

Assistant General Manager

Operations Support Manager

Regional Transport Manager

Deputy Regional Manager

AAA Screening Programme Manager

Regional General Manager

Regional Sales Manager (Industrial) - South

Service Operations Manager - Hemel

Service Resolution Manager

Account Manager

Regulatory Manager

BHT Chief Registrar

I want to receive the latest job alerts for regional service manager in aston clinton

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