Network specialist Work, Jobs in Astwick, Hrt (with Salaries)

Remote Support Desk Operative
Titchfield Group —Essendon
- £27,500 - £30,000 a year
- Full-time
- Software troubleshooting
- Analysis skills
- IT
- Free parking
- Employee discount
Quick apply
14d
Service support specialist
M Group —Saint Ives
- Rotating shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
IT Workplace Specialist
Mettler Toledo —Royston
- Windows
- Travel
- SharePoint
- Annual leave
11d
Expert by Experience - Flexible Working
Nouvita —Baldock
- £14.35 an hour
- Communication skills
- Free parking
- Annual leave
Red Team Specialist
Worknest Secure —Stevenage
- Remote
- English
- C++
- Communication skills
Learning & Development Specialist - 12 Month FTC
M Group —Stevenage
- IT
- Annual leave
- Employee assistance programme
21h
Network Development Specialist
Arriva UK Bus Limited —Luton
- £36,000 - £46,000 a year
- Full-time
- Analysis skills
- Travel
Quick apply
Service Managment Specialist
M Group —Saint Ives
- 12 hour shift
- Microsoft Outlook
- Customer service
- Computer literacy
- Annual leave
- Employee assistance programme
Field Service Engineer
Grant Instruments —Royston
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- AWS
- Free parking
- Health & wellbeing programme
Quick apply
2d
Compliance Monitoring Officer
Jensten Group —Huntingdon
- Remote
- Annual leave
- Employee discount
Quick apply
9d
IT 2nd Line Support Engineer
Lockheed Martin Corporation —Ampthill
- Full-time
- Microsoft Office
- Travel
- IT
Fleet Hire Operations Manager
M Group —Stevenage
- Microsoft Excel
- Microsoft Office
- Travel
- Annual leave
- Employee assistance programme
14d
Laboratory Technician
Tetra Tech —Bedford
- Full-time
- Laboratory experience
- Organisational skills
- Time management
3d
Operational Support Analyst – Airport Management
easyJet —Luton Airport
- Full-time
- Hybrid work
- Employee discount
19h
Support Technician
Jonas Software —Milton Keynes
- Full-time
- Communication skills
Data Center Network Technician
Amazon Data Services UK Limited —Hemel Hempstead
- Full-time
- AWS
- Analysis skills
- Bachelor's degree
Digital Marketing Specialist
Empowered Brands Limited —Milton Keynes
- £45,000 a year
- Full-time
- Hybrid work
- CRM software
- AI
- Marketing
- Free parking
- Work from home
Quick apply
Join The Team
Keech Hospice —Luton
- Full-time
- Hospice
14d
Operational Support Manager – Airport & Ground Experience
easyJet —Luton Airport
- Full-time
- Hybrid work
- Continuous improvement
- IT
- Leadership
- Employee discount
2d
Capability Lead - Weapon System Performance
MBDA —Stevenage
- £65,000 a year
- Leadership
8d

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Remote Support Desk Operative

Titchfield Group
Essendon

Quick apply

Job details

Permanent | Full-time
£27,500 - £30,000 a year
14 days ago

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Desktop support
Software troubleshooting
Technical support
Analysis skills
IT support
Mac OS
IT
Communication skills
Help desk

Full job description

About Us

Established in 1994, Titchfield Group is one of the UK’s largest providers of both Out of Home advertising and commercial property refurbishment services, with offices in both Cardiff, Cuffley, Morecambe, Germany, and Spain.

With over 30 years’ experience in the media, building and commercial sectors, our owners have created, developed, and delivered successful campaigns and projects. This covers a range of building services, including to large scale construction developments.

The Role

Titchfield Digital Support Ltd is seeking a skilled and customer-focused Remote Support Desk Operator to provide technical assistance to clients and internal teams. This role involves diagnosing and resolving issues remotely, offering expert guidance, and ensuring a seamless digital support experience. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.

Duties include:

Provide first-line technical support to customers via phone, email, and remote access tools.
Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues.
Escalate complex issues to senior technicians when necessary and ensure timely resolution.
Maintain detailed records of customer interactions and technical solutions.
Set up, configure, and troubleshoot routers, PCs, and network devices.
Log and manage service requests through the IT ticketing system.
Proactively monitor systems and digital platforms to identify potential issues.
Assist in performing software updates, patches, and system maintenance remotely.
Ensure security protocols and best practices are followed when handling sensitive data.
Guide customers through technical procedures and best practices.
Provide clear, step-by-step instructions to resolve user issues effectively.
Maintain professionalism and patience while handling customer inquiries and complaints.
Work closely with internal teams to improve service efficiency and customer experience.
Document common technical issues and develop knowledge base articles for future reference.
Stay up to date with industry trends and emerging technologies to enhance support quality.

What is expected of you

A relevant IT or technical support qualification (Diploma, Certification, or Degree).
Previous experience in a technical support, IT helpdesk, or remote support role preferred.
Familiarity with troubleshooting Windows, macOS, and network-related issues.
Strong problem-solving and analytical skills.
Excellent verbal and written communication abilities.
Ability to explain technical concepts in a clear and simple manner.
Experience with remote support tools and ticketing systems.
Ability to work independently and manage multiple support requests efficiently.

What will we do for you

Employee discounts to Bright Exchange
28 days holiday
Company pension
Company uniform
Ongoing training support
Multifunction Tester Equipment provided
Specialist tools & equipment provided

What to do next

This is a fantastic opportunity for the right candidate to join a growing team, and growing company. Please only apply if you meet the following criteria.

If you’re interested in applying for our job role, please click ‘apply now’ and we look forward to hearing from you soon!

Job Types: Full-time, Permanent

Pay: £27,500.00-£30,000.00 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

network specialist jobs in astwick, hrt

Remote Support Desk Operative

Service support specialist

IT Workplace Specialist

Expert by Experience - Flexible Working

Red Team Specialist

Learning & Development Specialist - 12 Month FTC

Network Development Specialist

Service Managment Specialist

Field Service Engineer

Compliance Monitoring Officer

IT 2nd Line Support Engineer

Fleet Hire Operations Manager

Laboratory Technician

Operational Support Analyst – Airport Management

Support Technician

Data Center Network Technician

Digital Marketing Specialist

Join The Team

Operational Support Manager – Airport & Ground Experience

Capability Lead - Weapon System Performance

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